MyLivingChoice

Serra Sol Memory Care

31451 Avenida Los Cerritos

4.6(19 ratings)· San Juan Capistrano average: 4.7

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Serra Sol Memory Care, photo 11 / 5

Quick Facts

Total units
70
Licensed capacity
70 residents

California CDSS

Licensed operator
San Juan Opco Director LLC
Reported Monthly Cost
One reviewer paid about $8,000 per month
Care Focus
Specializes in Alzheimer's and dementia care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Serra Sol Memory Care draws mostly enthusiastic praise from families, with reviewers highlighting attentive, loving staff and a clean, engaging environment for residents with dementia. However, one detailed and serious review describes understaffing, missed care needs, and high staff turnover, raising concerns about consistency of care.

What reviewers praise

  • Staff described as attentive, kind, and loving
  • Residents kept engaged in daily activities
  • Clean, well-decorated facility
  • Families welcomed to visit and join meals anytime
  • Meals described as delicious and healthy

What reviewers flag

  • One serious report of understaffing and missed hydration/hygiene care
  • One reviewer cited 112% annual staff turnover
  • One report of resident left without meals during a holiday weekend
  • No published pricing information available

AI-generated from reviews and community data.

Serra Sol Memory Care is a senior living community in San Juan Capistrano, California offering Memory Care and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.6 out of 5 across 19 reviews.

About Serra Sol Memory Care

Serra Sol Memory Care is a 70-bed assisted living and memory care community in San Juan Capistrano, California. The facility is described as beautifully decorated and consistently clean.

Family experiences with the community vary significantly. Most families praise the staff's attentiveness and genuine care, with one family noting that staff "treated him as if he were their own father." Residents appear regularly engaged in activities throughout the day. However, one family reported a substantial gap between what was promised during their tour and the actual care delivered after admission, citing concerns about staffing ratios and care quality that led them to remove their spouse after six weeks.

Serra Sol holds a 4.6 out of 5 Google rating across 19 reviews. A hospice chaplain with 22 years of facility visits characterized the community favorably for staff engagement and responsiveness to resident needs. Prospective families should weigh these contrasting experiences carefully when considering the community.

Types of Care at Serra Sol Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Serra Sol Memory Care

4.6overall · 19 ratings combined

4.6★ on Google (19)

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JAN DECLUES

Sep 2026

via Google ↗ · Report

It is a privilege for me to give Serra Sol 5 Stars because my uncle says he feels happy and “just like home” here. The staff is professional, kind and engaging. Their wellness services are superior, and the safety and security of the luxurious upscale facility allows independent living and provides a peace of mind to me and my loved ones knowing that my uncle enjoys a quality of life that he truly deserves in his final years. I sincerely believe that every family needing care for their aging loved ones will want to join this facility. It is quality and care you can trust on every level. They are truly committed to the happiness and well-being of their residents - your family!

Shelia Page

Jul 2026

via Google ↗ · Report

Serra Sol is truly a hidden gem! If you’re looking for a memory care community for a loved one, it’s definitely worth scheduling a tour. The community offers a wide range of amenities and is continually looking for new ways to enhance the lives of its residents. The caring atmosphere and commitment to providing an exceptional experience really stand out.

Jon Bono

Dec 2025

via Google ↗ · Report

The Serra Sol staff has been attentive, patient, kind and professional. I'm very grateful for the care they are providing!

CAlv

Apr 2025

via Google ↗ · Report

​Serra Sol Memory Care is a special community that really feels like home to their residents and to any guests walking in. The staff is always attentive, kind and welcoming. I highly recommend Serra Sol for anyone seeking quality memory care for their loves ones and family!

Camille Caldera

Feb 2025

via Google ↗ · Report

Serra Sol's loving staff treat us as family! They love our sweet mom and are always there for us and our mom's needs! It was so heartbreaking when we realized that we couldn't keep mom at home for safety reasons. Our Mom was a nurse at Saddleback Hospital for 36 years so, imagining her in a Memory Care was unheard of and absolutely heartbreaking for our family! Serra Sol's staff and environment has been home away for home for mom and she's happy and loved! We are incredibly grateful for Serra Sol's amazing team of professionals who love our family and take care of our sweet Mom the way they do!

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By submitting, you're okay with us and Serra Sol Memory Care reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Serra Sol Memory Care offer?

Serra Sol Memory Care offers Assisted Living and Memory Care.

Where is Serra Sol Memory Care located?

Serra Sol Memory Care is located at 31451 Avenida Los Cerritos in San Juan Capistrano, California.

What do families say about Serra Sol Memory Care?

Serra Sol Memory Care carries a 4.6 out of 5 rating from 19 Google reviews. Serra Sol Memory Care draws mostly enthusiastic praise from families, with reviewers highlighting attentive, loving staff and a clean, engaging environment for residents with dementia. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Serra Sol Memory Care?

Submit the Request Information form on this page, or contact Serra Sol Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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