Serra Sol Memory Care

4.6(19 ratings)· San Juan Capistrano average: 4.6

1 / 5

Quick Facts

Total units: 70
Licensed capacity: 70 residents
Licensed operator: San Juan Opco LLC
Reported Monthly Cost: One reviewer paid about $8,000 per month
Care Focus: Specializes in Alzheimer's and dementia care
Website: serrasol.com

What Families Think

Serra Sol Memory Care draws mostly enthusiastic praise from families, with reviewers highlighting attentive, loving staff and a clean, engaging environment for residents with dementia. However, one detailed and serious review describes understaffing, missed care needs, and high staff turnover, raising concerns about consistency of care.

The Good

Staff described as attentive, kind, and loving
Residents kept engaged in daily activities
Clean, well-decorated facility
Families welcomed to visit and join meals anytime
Meals described as delicious and healthy

The Bad

One serious report of understaffing and missed hydration/hygiene care
One reviewer cited 112% annual staff turnover
One report of resident left without meals during a holiday weekend
No published pricing information available

AI-generated from reviews and community data.

Serra Sol Memory Care is a senior living community in San Juan Capistrano, California offering Memory Care and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.6 out of 5 across 19 reviews.

About Serra Sol Memory Care

Serra Sol Memory Care is a 70-bed assisted living and memory care community in San Juan Capistrano, California. The facility is described as beautifully decorated and consistently clean.

Family experiences with the community vary significantly. Most families praise the staff's attentiveness and genuine care, with one family noting that staff "treated him as if he were their own father." Residents appear regularly engaged in activities throughout the day. However, one family reported a substantial gap between what was promised during their tour and the actual care delivered after admission, citing concerns about staffing ratios and care quality that led them to remove their spouse after six weeks.

Serra Sol holds a 4.6 out of 5 Google rating across 19 reviews. A hospice chaplain with 22 years of facility visits characterized the community favorably for staff engagement and responsiveness to resident needs. Prospective families should weigh these contrasting experiences carefully when considering the community.

Types of Care at Serra Sol Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

Emergency Call System
Wheelchair Accessible

Community Amenities

24-Hour Staff
Chapel / Religious Services
Gathering / Activity Spaces
Housekeeping
Medication Management

Activities

Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Serra Sol Memory Care

4.6overall · 19 ratings combined

4.6★ on Google (19)

Write a review

JAN DECLUES

Sep 2026

via Google ↗

It is a privilege for me to give Serra Sol 5 Stars because my uncle says he feels happy and “just like home” here. The staff is professional, kind and engaging. Their wellness services are superior, and the safety and security of the luxurious upscale facility allows independent living and provides a peace of mind to me and my loved ones knowing that my uncle enjoys a quality of life that he truly deserves in his final years. I sincerely believe that every family needing care for their aging loved ones will want to join this facility. It is quality and care you can trust on every level. They are truly committed to the happiness and well-being of their residents - your family!

Shelia Page

Jul 2026

via Google ↗

Serra Sol is truly a hidden gem! If you’re looking for a memory care community for a loved one, it’s definitely worth scheduling a tour. The community offers a wide range of amenities and is continually looking for new ways to enhance the lives of its residents. The caring atmosphere and commitment to providing an exceptional experience really stand out.

Jon Bono

Dec 2025

via Google ↗

The Serra Sol staff has been attentive, patient, kind and professional. I'm very grateful for the care they are providing!

CAlv

Apr 2025

via Google ↗

Serra Sol Memory Care is a special community that really feels like home to their residents and to any guests walking in. The staff is always attentive, kind and welcoming. I highly recommend Serra Sol for anyone seeking quality memory care for their loves ones and family!

Camille Caldera

Feb 2025

via Google ↗

Serra Sol's loving staff treat us as family! They love our sweet mom and are always there for us and our mom's needs! It was so heartbreaking when we realized that we couldn't keep mom at home for safety reasons. Our Mom was a nurse at Saddleback Hospital for 36 years so, imagining her in a Memory Care was unheard of and absolutely heartbreaking for our family! Serra Sol's staff and environment has been home away for home for mom and she's happy and loved! We are incredibly grateful for Serra Sol's amazing team of professionals who love our family and take care of our sweet Mom the way they do!

Frequently Asked Questions

What types of care does Serra Sol Memory Care offer?

Serra Sol Memory Care offers Assisted Living and Memory Care.

Where is Serra Sol Memory Care located?

Serra Sol Memory Care is located at 31451 Avenida Los Cerritos in San Juan Capistrano, California.

What do families say about Serra Sol Memory Care?

How can families visit Serra Sol Memory Care?

Submit the Request Information form on this page to connect with Serra Sol Memory Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Nearby Communities

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