1 / 6California CDSS
American House Cedarlake in Plainfield, Illinois holds a 4.7 out of 5 rating from 52 Google reviews, with most families praising the caring, attentive staff and clean, active community. A handful of reviewers raised concerns about food quality, an unclean unit at move-in, and lack of overnight security, but these were the exception among largely enthusiastic feedback.
AI-generated from reviews and community data.
American House Cedarlake is a senior living community in Plainfield, Illinois offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 51 reviews.
American House Cedarlake is an assisted living, independent living, and skilled nursing facility located in Plainfield, Illinois. The community accommodates residents across multiple care levels, from those living independently to those requiring skilled nursing support.
Families consistently praise the staff's warmth and attentiveness. One family described how their 98-year-old mother was welcomed by her nurse at the door on arrival, while another noted that "everyone has a smile." Named staff members, including nurses Dan, Irma, and Maria, and administrative staff like Nicole and Debbie, appear regularly in family accounts. Beyond direct care, families highlight the facility's clean, bright physical spaces with abundant natural light and open areas. Activities are a steady presence; families report residents are engaged in daily programming and can access transportation for outings. The dining experience draws mixed commentary: several families praise the food quality and chef, while others found meals disappointing. The community fosters what one family called a "unique family atmosphere" where residents actively care for one another.
American House Cedarlake holds a 4.7 out of 5 stars across 52 Google reviews. While the bulk of feedback is strongly positive, a small number of families reported issues with cleanliness at move-in, inconsistent front-desk service, and food quality, suggesting experiences can vary.
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Help Me Choose4.7overall · 51 ratings combined
4.7★ on Google (51)
John
Jun 2026
This place is trash. Could not move my mother out of here fast enough. Upon initial move-in, the place was dirty. Had to thoroughly clean the unit before we could move in any of her belongings. The staff is unhelpful, and the food might as well be prison meals. What a waste of money. Go elsewhere.
Stephen Toles
Jan 2026
Staff is always friendly when I visit my neighbors that moved into a unit there.
Donna Campbell
Aug 2025
Mom didn’t know what to expect when we moved her to American House Cedarlake. At 98 years old, she had lived in her own home all these years until she had a stroke. It was very upsetting to her! But the day we brought her to American House, she was met at the door by Dan who would be her nurse. He was so welcoming to her! He helped us bring her up to her room and tried to make her feel she was coming to her home. Then we met Lesley who would be her resident assistant. My mother adores her and speaks of Lesley as a friend. Lesley always has a big smile and a friendly manner. Then we met Cindy in dietary. Cindy would sit down with my mother when she was brought to the table and help explain how meals worked and reinforce how to use the call button. Cindy did this often the first few weeks—and again my mother felt she had someone who cared about her. Marjon, the nurse , was helpful in getting the paperwork done. And last, but not least, a huge shoutout about PT and OT! On May1st when Mom started at American House Cedar, she had been in bed 3 months and was very weak. After her stroke, mom was placed in hospice care with no effort being made to strengthen her. 3 months later she is out of her wheelchair, walking the building with her walker and riding the therapy bike! Truly amazing.
Andrea DiVecchio
Jun 2025
I don't even know where to begin to describe the kindness, compassion and professionalism of the staff at American House Cedarlake. Everyone, from the administration, to the nursing staff, to the maintenance and housekeeping went above and beyond to make my dad's stay there comfortable and to feel like home. My dad was in both the independent and assisted living areas and we had such positive experiences in both. There are so many activities and common areas for people to enjoy. The entire facility is immaculate and well maintained. I hesitate to mention names but Nicole and Beth in administration made it so easy for us to bring my dad in from Florida. He also received excellent nursing care and was so fond of Dan and Jamie. Making the decision to move a parent from their home to independent/assisted living is a difficult one. Everything in their life changes from the familiar to the unfamiliar. But all you have to do is look at people's faces at American House and everyone is smiling! Thank you to everyone at American House for the outstanding care you gave my dad. You are extraordinary people!
David Manjarres
Apr 2025
Very nice people (staff and residents). And very good food— nice job, Chef!
American House Cedarlake offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
American House Cedarlake is located at 14800 S Van Dyke Rd in Plainfield, Illinois.
American House Cedarlake in Plainfield, Illinois holds a 4.7 out of 5 rating from 52 Google reviews, with most families praising the caring, attentive staff and clean, active community. A handful of reviewers raised concerns about food quality, an unclean unit at move-in, and lack of overnight security, but these were the exception among largely enthusiastic feedback.
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