MyLivingChoice

Amedisys Home Health Care

3220 State St Ste 100

3.2(17 ratings)· Salem average: 4.1

Part of Amedisys · 107 communities · 4.6★ average

Amedisys Home Health Care, photo 11 / 5

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1996
Response time
Initial visit within 24 hours of hospital discharge
Availability
24/7 on-call support for urgent needs
Specialty programs
Condition-specific care for COPD, heart failure, diabetes

What Families Think

Reviews of this Salem home health provider are mixed, with several families praising individual nurses and therapists while multiple others report serious problems with scheduling, communication, and continuity of care. Complaints center on being dropped from services without warning, rushed visits, and unresponsive office staff.

The Good

  • Nurses and physical therapist described as amazing by one family
  • Available 24/7 for urgent patient needs
  • Offers specialized condition-management programs (COPD, heart failure, diabetes)

The Bad

  • Multiple reports of poor scheduling and communication from the office
  • Several accounts of patients dropped from care with little or no notice
  • Reports of rushed visits with minimal hands-on therapy
  • One detailed complaint about unprofessional conduct and documentation disputes

AI-generated from reviews and community data.

Amedisys Home Health Care is a senior living community in Salem, Oregon offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.2 out of 5 across 17 reviews.

About Amedisys Home Health Care

Amedisys Home Health Care in Salem, Oregon provides skilled nursing, therapy and other services to help patients recovering from illness, injury or surgery, as well as those managing chronic health conditions. The care team includes registered nurses, home health aides, social workers, physical therapists, speech therapists and occupational therapists who work collaboratively with patients, families and doctors to develop individualized plans of care.

Services offered include skilled nursing care with pain management and monitoring, physical therapy to build strength and balance, occupational therapy to assist with daily activities and home safety, speech therapy for communication and swallowing, and wound care. Home health aides provide personal care assistance, while medical social workers coordinate care and connect patients with community resources. The organization is available 24/7 for urgent needs.

Amedisys offers specialized programs for patients with specific conditions including COPD, heart failure, diabetes and fall prevention. These programs provide education, support and tools tailored to help patients manage their conditions at home while reducing hospitalizations. The organization emphasizes evidence-based clinical practices and an interdisciplinary team approach to care.

Home health care is designed to keep patients comfortable in their own homes, where they typically recover faster with fewer complications. Initial assessments are conducted to identify areas where patients may benefit from education and health management tools. For patients transitioning from hospitals or nursing facilities, the initial visit typically occurs within 24 hours of discharge to ease the transition home.

Medicare, Medicaid and private insurance plans usually cover the cost of home health care for eligible patients. The frequency and type of visits are based on each patient's personal plan of care, which may be adjusted by the patient's doctor as needed to provide the best care possible.

Types of Care at Amedisys Home Health Care

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Amedisys Home Health Care

3.2overall · 17 ratings combined

3.2★ on Google (17)

La Risa Ramirez

Jul 2026

via Google ↗

I'm only giving 2 stars because all the nurses were nice but they didn't all know how to wrap a wound properly some were very sloppy and almost rushed way too bulky I always rewrapped when those ones left my main problem is they seem to just drop patients with no warning or explanation my mom was discharged from the hospital and they sent a referral for her to continue getting the wound care and things she needed but after not hearing from them for a week we called and they simply said they didn't have a referral so we called the hospital and they looked into it for us because it showed they did send the referral and they called us back and said that Amedisys was not going to accept her back?? Like really no call to inform us didn't even tell the hospital so they could find us a new one really pissed me off this is the second company to do this to us and its not like we didn't inform them when she would end up in the hospital I always called to let them know or responded back to let the nurse know when they would text and ask if they could come out that day I'm also sure the hospital informed them as well so that double the communication on our side 🙄

Judy Sullivan

Jun 2026

via Google ↗

Scheduling an appointment is very poor. Phone calls the previous day taking place at 8:30 and sometimes close to 9 o’clock at night. No consistent scheduling. poor communication from the office. Skipped appointments on their part with little or no notice. Little to no active physical therapy more about paperwork and vitals. I would never recommend this company to anyone who needs home-based physical therapy. Very unsatisfactory short term connection to this company.

Jeremiah Apgar

Jan 2026

via Google ↗

The company's staff have been amazing! From the office to the amazing nurses and physical therapist they have sent out.

Dav C

Mar 2024

via Google ↗

Extremely over booked whomever owns this company is either extremely greedy or the people they hire has no idea how to manage time. This company is all about quantity and doesn't consider quality. All nurses are running out the door before they even sit down. I asked for help for my 85 year old grandmother who was just recently released for a skilled nursing facility with a broken leg. I waited 3 weeks for someone to come out and they left within 20 min of sitting down all anyone does is take vitals and out the door they go after waiting 3 weeks this is all the care they offer. We are supposed to be receiving occupational and physical and speech therapy, and a nurse. Seems to me its a money grab i know they charge the insurance company for longer then 20 minutes thats guaranteed. They should be ashamed people really need help it shouldn't be about the money this is ridiculous if you cant provide the proper service STOP !!!!taking on new customers untill you can handle the ones you have

Melissia Droppa

Sep 2023

via Google ↗

I'm giving a 1 due to Danny the guy that sits in the office and tries to control what times the nurses can come to my home when that is between me and the nurses!! Danny doesn't understand about tpn at all and how you can't stop the infusion and restart the very high risk of line infections or the infusion not stopping on time. Danny wants to dictate instead of understanding the process of tpn. Danny also put the nurse up to saying that we can't do evening appointments every week and drug her into his drama!! I never said I would be doing nothing but evening appointments, I go week to week then I know the time I can do. Putting the nurse in the middle very unprofessional!! However the women there are easy to work with. The women try to understand the process. Update to nursing visits. Nurse Jen wasn't a good nurse as she lied on my husband to Brain about being locked out of our house for 30 minutes and claimed he was hovering over her. Brain allowed for these lies and he put them in my medical records. We have proof that she lied on video recording. Also Brain discharged me claiming because of the note posted on the door saying due to the former nurse Jen and her lies that upon entering this house you agree to video and audio recording. Brain says this is a hostile environment because I called Jen out about her lies and bought indoor cameras for protecting us from any more lies being told on us!!! Brain retaliated and refused to look into the issues about Jen! Brain refused to let my husband talk to Perrin and Brain refused to accept our grievance complaint or look at the videos to see our proof. Brain has also violated the law! The law states you are to give 30 days for getting another home health agency in our home. Brain also lied in my medical records saying other home health agencies had discharge me for this same behavior when I have never been discharged for anything like this. What Jen and Brain have done is slander and defamation. It's wrong to treat a patient like this.i hope the owner reads this and does something about Jen and Brain. Brain also refused to remove these lies out of my medical records. If you need proof about the lies I have copies and you can talk to Dr. Marske at Benton county health department.

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Medicare Quality of Care

Amedisys Home Health Care is a Medicare-certified home health agency (certified since 1996). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

2.0 / 5 patient survey rating

  • Would definitely recommend the agency67%US 79%
  • Rated their overall care 9 or 10 out of 1070%US 85%
  • Care was given in a professional way81%US 89%
  • The team communicated well81%US 86%
  • The team discussed medicines, pain and home safety72%US 82%

267 completed patient surveys, 23% response rate.

Hospital outcomes

  • Discharged to the community79%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing89%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations73%US 61%

Service area

Amedisys Home Health Care reports serving 62 ZIP codes, including Salem, Albany, Corvallis, Amity, Aumsville, Aurora, Blodgett, Brownsville, Canby, Carlton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 387136. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Amedisys Home Health Care offer?

Amedisys Home Health Care offers Home Health and Skilled Nursing / Long Term Care.

Where is Amedisys Home Health Care located?

Amedisys Home Health Care is located at 3220 State St Ste 100 in Salem, Oregon.

What do families say about Amedisys Home Health Care?

Reviews of this Salem home health provider are mixed, with several families praising individual nurses and therapists while multiple others report serious problems with scheduling, communication, and continuity of care. Complaints center on being dropped from services without warning, rushed visits, and unresponsive office staff.

Does Medicare cover care from Amedisys Home Health Care?

Yes. Amedisys Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Amedisys Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Amedisys Home Health Care?

Submit the Request Information form on this page, or contact Amedisys Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Amedisys Home Health Care? Claim this listing to update photos, pricing, and details. It's free.

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