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Amedisys Home Health Care

1 Enterprise Pkwy Ste 120

4.6(94 ratings)· Hampton average: 4.4

Part of Amedisys · 107 communities · 4.6★ average

Amedisys Home Health Care, photo 11 / 5

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 1993
Response time
Initial visit within 24 hours of discharge
Urgent care access
Care team on call 24/7 for urgent needs
Chronic disease programs
Dedicated COPD, heart failure, diabetes programs
Service area
Covers multiple Hampton Roads cities

What Families Think

Amedisys Home Health Care in Hampton, Virginia earns consistently high marks for its physical and occupational therapists and nurses, with many reviewers naming specific staff members who helped them recover from surgery or illness. A smaller number of reviewers raised concerns about scheduling unpredictability, staff continuity, and billing practices.

The Good

  • Frequently praised named therapists and nurses
  • Reviewers note strong professionalism and communication
  • Helped coordinate care with insurance and doctors
  • Multiple reports of noticeable recovery progress
  • On-call support available for urgent needs

The Bad

  • Several reviewers cite unpredictable, last-minute scheduling
  • Several reports of inconsistent nursing staff between visits
  • One report of billing for 30 minutes but only 15 spent
  • One report of missed appointments without notice

AI-generated from reviews and community data.

Amedisys Home Health Care is a home health agency serving Hampton, Virginia offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.6 out of 5 across 94 reviews.

About Amedisys Home Health Care

Amedisys Home Health Care in Hampton, Virginia provides skilled nursing, therapy, and other services to help patients recover from illness, injury, or surgery while remaining in their homes. The organization offers relief from pain and symptoms at any stage of serious illness, with a team available on call 24/7 for urgent needs.

The care team includes registered nurses, home health aides, social workers, physical therapists, speech therapists, and occupational therapists who work collaboratively with patients, families, and physicians to develop individualized plans of care. Nursing services encompass pain management, monitoring, education, and wound care. Physical therapy focuses on building strength, balance, and endurance to reduce fall risk, while occupational therapy helps patients learn to manage daily tasks like eating, bathing, and household chores, including home modifications for safety. Speech therapists address communication and swallowing concerns, and medical social workers coordinate care and provide counseling and referrals to local resources.

Amedisys offers specialized home health programs for patients with chronic conditions including COPD, heart failure, and diabetes. The COPD program provides education, support, and tools to manage symptoms at home. A heart failure program aims to reduce symptoms, improve quality of life, and keep patients at home rather than in the hospital. Fall prevention services assess risk factors and strengthen patients in their home environments, where most elderly falls occur.

The initial assessment typically occurs within 24 hours of hospital or nursing facility discharge, conducted by a nurse or therapist who identifies areas where patients may benefit from education and management tools. The frequency and type of visits are personalized and may be adjusted by the physician as needed. Medicare, Medicaid, and private insurance plans typically cover home health care for eligible patients. The service area spans multiple localities in Hampton Roads, including Chesapeake, Newport News, Norfolk, Portsmouth, Suffolk, Virginia Beach, and Williamsburg.

Types of Care at Amedisys Home Health Care

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Amedisys Home Health Care

4.6overall · 94 ratings combined

4.6★ on Google (94)

Tricia Wall

Sep 2026

via Google

Nelson was our therapist. He was amazing. He encouraged my husband and got him moving. He was very caring and very thorough. They take the time to make sure that you do the exercises correctly.<br>I would strongly recommend this company to everyone. They truly care about your recovery.

Christine Ladnier

Aug 2026

via Google

Carol and Daniel were very professional and caring. Would request their assistance again if I needed home PT.

karen besore

Aug 2026

via Google

After knee replacement surgery, Amedisys provided my home health care. Very competent and helped me recover significantly faster than I expected. The PT visited 1st and last visit for evaluation and to see if I was improving as expected. The Home Health employee (Carol) came for 2 weeks and assisted me with various exercises and tracked measurements. Very good company

Stacey H

Aug 2026

via Google

Everyone was so professional, kind and knowledgeable.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Amedisys Home Health Care, never sold or shared.

Medicare Quality of Care

Amedisys Home Health Care is a Medicare-certified home health agency (certified since 1993). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency72%US 79%
  • Rated their overall care 9 or 10 out of 1083%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well84%US 86%
  • The team discussed medicines, pain and home safety78%US 82%

373 completed patient surveys, 20% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around93%US 83%
  • Patients got better at getting in and out of bed95%US 83%
  • Patients got better at bathing95%US 86%
  • Patients' breathing improved97%US 85%
  • Patients got better at taking medications correctly92%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations73%US 61%

Service area

Amedisys Home Health Care reports serving 66 ZIP codes, including Norfolk, Virginia Beach, Newport News, Suffolk, Chesapeake, Hampton, Portsmouth, Yorktown, Battery Park, Carrollton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497091. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Amedisys Home Health Care offer?

Amedisys Home Health Care offers Home Health.

Where is Amedisys Home Health Care located?

Amedisys Home Health Care is located at 1 Enterprise Pkwy Ste 120 in Hampton, Virginia.

What do families say about Amedisys Home Health Care?

Amedisys Home Health Care in Hampton, Virginia earns consistently high marks for its physical and occupational therapists and nurses, with many reviewers naming specific staff members who helped them recover from surgery or illness. A smaller number of reviewers raised concerns about scheduling unpredictability, staff continuity, and billing practices.

Does Medicare cover care from Amedisys Home Health Care?

Yes. Amedisys Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Amedisys Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Amedisys Home Health Care?

Submit the Request Information form on this page to connect with Amedisys Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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