Bernard Karikari
May 2026
The services were on point and diligent personnel who were courteous to core. Thanks for providing amazing care to my wife.
Amedisys Home Health Care
2021 Valleygate Dr #2014.6(15 ratings)· Fayetteville average: 4.3
Part of Amedisys · 107 communities · 4.6★ average
1 / 5Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1985
- On-call availability
- 24/7 on-call team for urgent needs
- Start of care timing
- Initial visits within 24 hours of hospital discharge
- Condition-specific programs
- Specialized programs for COPD, heart failure, diabetes, falls
Home Health Compare
What Families Think
Most reviewers describe Amedisys Home Health Care in Fayetteville as compassionate and attentive, especially praising individual nurses, aides, and therapists who supported patients and families through difficult times. However, one detailed account describes serious communication breakdowns and inconsistent staffing during a hospice case, including medication delays and difficulty reaching a consistent care team.
The Good
- Reviewers describe staff as caring and compassionate
- Multiple reviewers praised physical and occupational therapists
- One reviewer highlighted an exceptional, devoted home health aide
- Families felt supported during end-of-life care
The Bad
- One detailed report of poor communication and inconsistent hospice nursing
- One report of medication and medical supply delays
- One reviewer said different nurses were unaware of each other's care plans
AI-generated from reviews and community data.
Amedisys Home Health Care is a home health agency serving Fayetteville, North Carolina offering Home Health. Families rate it 4.6 out of 5 across 15 reviews.
About Amedisys Home Health Care
Amedisys Home Health Care in Fayetteville, North Carolina provides skilled nursing, therapy and other services to help patients recovering from illness, injury or surgery, as well as those living with chronic health conditions. The service operates 24/7 with an on-call team available for urgent needs.
The care team includes registered nurses, physical therapists, occupational therapists, speech therapists, home health aides, and medical social workers. Nurses provide pain management, monitoring and education; physical therapists help build strength and balance to reduce fall risk; occupational therapists assist with daily activities and home modifications; speech therapists address communication and swallowing issues; home health aides support personal care needs; and medical social workers coordinate care and provide counseling and referrals to local resources.
The company offers specialized programs for patients with COPD, heart failure, diabetes, and fall prevention, delivering personalized plans of care developed collaboratively with patients, families and doctors. Initial visits typically occur within 24 hours of hospital discharge, and the frequency of subsequent visits is adjusted based on individual needs and doctor recommendations.
Home health care is designed to keep patients comfortable and allow them to recover faster with fewer complications than in institutional settings. The service uses evidence-based clinical practices and an interdisciplinary approach that engages patients and caregivers in managing their health at home.
Types of Care at Amedisys Home Health Care
Home Health
Amenities
Community Amenities
- On-Site Nurse (RN)
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Help Me ChooseReviews of Amedisys Home Health Care
4.6overall · 15 ratings combined
4.6★ on Google (15)
Larry Kidd
May 2026
Completely satisfied with all my meetings in my home with your well qualified physical therapist and your occupational therapist. Keep up the amazing job performance.
Rachelle Gidney
May 2026
My first experience with Hospice. Not good at all. This company doesn't communicate at all. My mother had so many different nurses that it got so frustrating. We never knew who would be arriving. We called,we complained, we asked so nicely to please communicate with us. One nurse didn't know what the others were doing. Mom went without medicine at times. Then it was always fighting with Walgreens to get her right meds. Because the nurses wouldn't order them right or they forgot or the doctor took his sweet time signing the prescription. She went without supplies because they took their time ordering stuff. Once in a while we would get a nurse that was absolutely wonderful! But she wouldn't be able to be moms nurse. Alzheimer's is a horrible disease to watch a loved one die from. You need support not this back and forth garbage. At the end mom couldn't swallow without choking. We asked for an IV or a catheter to give meds but they said no. They didn't do home Iv's or catheter that are fda approved for NC. They wanted to take her to a facility. Mom couldn't be moved. We didnt keep her at home the whole time so she could die in a facility. They refused allowing her lowest dose fentanyl patch to be increased, but told us to give her more fluids. Absolutely unexceptionable! Mom was hours away from passing and in so much pain. Then had the oddasity to say "I hope our company did your mother justice". As they were wheeling mom out of the house to the funeral home. Really!!!! How cold can you be. Please advocate for your loved one and don't use a hospice company like this one. The positive of this review was Mom's aid Chanda. She was absolutely amazing! She communicated, she showed up every day and showed so much compassion. Like momma was her own loved one. We loved Mom's aid. Mom loved her and her visits. Thank you Chanda for your care a devotion of our mom. You are valuable and an asset to that horrible company.
Marie Herring
Jun 2025
The staff here were WELL beyond my expectations, so caring, understanding and loving to their patients and grieving family. My momma passed on my birthday in yalls fascility Apr 18 2025. Thank yall so much for everything. She was all i had and yall helped so much when things became too much to bear. Especially towards the end Nurse "Cam" and her peers were simply amazing. 🥺🪽🕊
At Home Rentals
Apr 2025
Absolutely a very caring and sensitive staff, we appreciated the Hospice service given to our loved one. I certainly would recommend this company and most of all the staff , they are absolutely the best.
Medicare Quality of Care
Amedisys Home Health Care is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency76%US 79%
- Rated their overall care 9 or 10 out of 1085%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety84%US 82%
167 completed patient surveys, 17% response rate.
Hospital outcomes
- Discharged to the community79%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing94%US 86%
- Patients' breathing improved94%US 85%
- Patients got better at taking medications correctly88%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations65%US 61%
Service area
Amedisys Home Health Care reports serving 44 ZIP codes, including Fayetteville, Fort Bragg, Lumberton, Sanford, Autryville, Broadway, Bunnlevel, Cameron, Clinton, Coats and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347132. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Amedisys Home Health Care offer?
Amedisys Home Health Care offers Home Health.
Where is Amedisys Home Health Care located?
Amedisys Home Health Care is located at 2021 Valleygate Dr #201 in Fayetteville, North Carolina.
What do families say about Amedisys Home Health Care?
Most reviewers describe Amedisys Home Health Care in Fayetteville as compassionate and attentive, especially praising individual nurses, aides, and therapists who supported patients and families through difficult times. However, one detailed account describes serious communication breakdowns and inconsistent staffing during a hospice case, including medication delays and difficulty reaching a consistent care team.
Does Medicare cover care from Amedisys Home Health Care?
Yes. Amedisys Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Amedisys Home Health Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Amedisys Home Health Care?
Submit the Request Information form on this page to connect with Amedisys Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Amedisys Home Health Care? Claim this listing to update photos, pricing, and details. It's free.
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