Gallo Nero Italian Dallas
Nov 2025
Good place
Quick Facts
- Medicare quality
- 2.5 of 5 stars
- Medicare certified
- Since 2005
Home Health Compare
What Families Think
Reviews of Amber Home Health Care are mixed, with reviewers split between praising the staff's responsiveness and care, and one detailed report describing a serious wound care failure that led to an emergency room visit. With only a handful of reviews available, families should ask directly about staff training and care protocols before choosing this provider.
The Good
- Staff described as caring and responsive
- One reviewer highly recommends the team
- Praised as knowledgeable and sincere with patients
The Bad
- One report of a serious wound care error leading to ER visit
- One report of missed visits and schedule changes without consent
- One reviewer described staff as unprepared and unqualified
AI-generated from reviews and community data.
Amber Home Health Care is a home health agency serving Carrollton, Texas offering Home Health. Families rate it 4.2 out of 5 across 6 reviews.
About Amber Home Health Care
Amber Home Health Care is a home health and hospice community in Carrollton, Texas.
Families rate Amber Home Health Care 4.2 out of 5 based on 6 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Amber Home Health Care
Home Health
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Help Me ChooseReviews of Amber Home Health Care
4.2overall · 6 ratings combined
4.2★ on Google (6)
Gallo Nero Italian Restaurant Dallas Tx
Nov 2025
Good place
B N
Sep 2021
The best caring staff. Responsive, knowledgeable and sincere in their approach. They put their patients above everything else. Highly recommend!
Sunny F.
Aug 2021
Horrible experience with them. Disorganized, unreliable, and frankly unqualified. Issues from day one. We fired them on day two. Between them not showing up when they say, to them trying to change a schedule the doctor set simply because they didn't want to come in on a Saturday. 🙄 The "nurse" that showed up, I believe John was his name, was unprepared at best. Negligent at worst. We needed them for wound care. John had nothing to do the job with and kept sending me for things like I was his helper. He wouldn't listen when we told him how my grandmother's doctor said to pack the wound. Even down to the bandage we used. I asked if he was familiar with that type of bandage, he said yes then proceeded to use it wrong. Twice. He also cut the packing so short that the packing DISSAPPEARED INSIDE MY GRANDMOTHER'S LEG! We had to call the wound specialist who told us to go to the hospital to have it safely found and removed. The actions of John and Amber health care landed my grandmother in the emergency room. Plus shut down and find a different profession. You're doing a disservice to nurses every where.
Medicare Quality of Care
Amber Home Health Care is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency100%US 79%
- Rated their overall care 9 or 10 out of 10100%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well93%US 86%
- The team discussed medicines, pain and home safety85%US 82%
6 completed patient surveys, 11% response rate.
Hospital outcomes
- Discharged to the community73%US 80%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around57%US 83%
- Patients got better at getting in and out of bed67%US 83%
- Patients got better at bathing72%US 86%
- Patients' breathing improved88%US 85%
- Patients got better at taking medications correctly63%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations67%US 61%
Service area
Amber Home Health Care reports serving 45 ZIP codes, including Dallas, Denton, Fort Worth, Mckinney, Carrollton, Frisco, Irving, Mesquite, Plano, Alvarado and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 673142. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Amber Home Health Care offer?
Amber Home Health Care offers Home Health.
Where is Amber Home Health Care located?
Amber Home Health Care is located at 1116 Crane St in Carrollton, Texas.
What do families say about Amber Home Health Care?
Reviews of Amber Home Health Care are mixed, with reviewers split between praising the staff's responsiveness and care, and one detailed report describing a serious wound care failure that led to an emergency room visit. With only a handful of reviews available, families should ask directly about staff training and care protocols before choosing this provider.
Does Medicare cover care from Amber Home Health Care?
Yes. Amber Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
Do I need a referral to use Amber Home Health Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Amber Home Health Care?
Submit the Request Information form on this page to connect with Amber Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Amber Home Health Care? Claim this listing to update photos, pricing, and details. It's free.
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