MyLivingChoice

Always Best Care

2012 John Rolfe Pkwy

5(10 ratings)· Henrico average: 4.5

Part of Always Best Care Senior Services · 49 communities · 4.8★ average

Always Best Care, photo 11 / 5

Quick Facts

Fee structure
Free to families, paid by placement provider
Business model
Local office of a national franchise
Service type
Placement and care coordination, not direct housing

What Families Think

Families describe Always Best Care as a senior care advisory and placement service rather than a residence itself, praising staff members like Alden Rice and Lynn Hancock for guiding them through finding home care or senior living options during difficult transitions. Reviewers consistently note the service was free to them, with placement communities covering the fee, and highlight expertise with conditions like Alzheimer's.

The Good

  • Guides families through finding housing or in-home care
  • Staff described as knowledgeable, patient, and responsive
  • Matches personal needs with financial budget
  • Experience with Alzheimer's and dementia placements
  • Service provided at no cost to families

AI-generated from reviews and community data.

Always Best Care is a home care agency serving Henrico, Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 5.0 out of 5 across 10 reviews.

About Always Best Care

Always Best Care in Henrico, Virginia provides home health and hospice services, offering families guidance and care coordination during complex transitions. The company operates as a franchise, with local specialists available to help families navigate senior care options.

Families consistently praise the staff's expertise and compassionate approach. One family wrote that their advisor "was both professional and caring" while helping arrange living situations. Multiple reviewers highlight the local knowledge staff bring to matching seniors with appropriate housing and services that fit both medical needs and budget constraints. Families appreciate the follow-up and patience offered during difficult decisions, with several mentioning they've referred the service to friends based on their own positive experiences.

A standout feature families mention repeatedly is that guidance and resource matching is provided at no cost to families seeking help. The company holds a 5/5 rating across 10 Google reviews, with families valuing Always Best Care as a trusted resource during transitions and care planning.

Types of Care at Always Best Care

At-Home Care

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Reviews of Always Best Care

5overall · 10 ratings combined

5★ on Google (10)

Terry Lang

Oct 2023

via Google

This is years late in posting but a request on a local forum asking for at home care recommendations brought this to my attention as I could relate to the poster’s position. And from hard earned experience I won’t hesitate to recommend this company. It can be confusing if you are not aware that this is a franchise and you could easily be getting valuable & FREE advice from someone like Alden and then connect with another company. I would bet that this company - just check out the owner Helen’s extensive experience with the Alzheimer’s community - is hands down the best out there. I know so much more now through years of exhaustive experience. I don’t know if I ever thanked them, but I hope my recommendation steers at least one person to this particular office and that they know how many lives they have touched. I almost never write reviews even when I feel I should, but this one is different.

Carrie Jean Burns

Dec 2022

via Google

Alden Rice was an absolutely priceless resource during a difficult time. When my sister was diagnosed with early onset Alzheimer’s Disease, I was living and working full-time in Texas. I had no idea how to find housing in Richmond that would accommodate my sister’s needs and budget. Alden educated me, identified several apartments that would be a good fit for my sister, emailed pricing for all of them and then met us to tour the apartments when I visited Richmond. With Alden’s expert guidance, we found a home for my sister that met her needs. Astonishingly, we did not pay for Alden’s help. The apartments paid the fee to Always Best Care. Alden is a treasure. I could not have done it without her.

Hurst Kelley

Dec 2022

via Google

Alden & Always Best Care are wonderful to work with. Their knowledge of the local senior service provides and ability to match the personal needs with financial capacity is amazing. I have referred two other friends to Alden, and both have come back with glowing reviews as well. The most amazing thing is that all of this wonderful service is free to the families that need help. If you have a loved one that has reached a stage in life that they need additional help in their own home or have to face the reality of not being able to stay at home, Alden & Always Best Care should be your first call.

Nora Carroll

Dec 2022

via Google

Love having a resource like Always Best Care (Alden Rice) to lead my family through this process. Being knowledgeable and patient has been two key attributes I have valued in making this difficult decision. Alden always follows up! I highly recommend this service. I wish more people knew about this.

Lee Sansom

Dec 2022

via Google

Lynn Hancock was awesome. She was both professional and caring. She assisted my in-laws on two occasions to get settled in their living situations. She also worked with a close friend to give a senior parent in home assistance, allowing the family to have peace of mind with the care of their loved one. I highly recommend Lynn and Always Best Care.

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Always Best Care, never sold or shared.

Frequently Asked Questions

What types of care does Always Best Care offer?

Always Best Care offers At-Home Care.

Where is Always Best Care located?

Always Best Care is located at 2012 John Rolfe Pkwy in Henrico, Virginia.

What do families say about Always Best Care?

Families describe Always Best Care as a senior care advisory and placement service rather than a residence itself, praising staff members like Alden Rice and Lynn Hancock for guiding them through finding home care or senior living options during difficult transitions. Reviewers consistently note the service was free to them, with placement communities covering the fee, and highlight expertise with conditions like Alzheimer's.

How can families visit Always Best Care?

Submit the Request Information form on this page to connect with Always Best Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Henrico.