Always Best Care Cleveland South

3.3(20 ratings)· Middleburg Heights average: 3.5

Quick Facts

Medicare quality: 3.0 of 5 stars
Medicare certified: Since 2011

Always Best Care Cleveland South is a home health agency serving Middleburg Heights, Ohio offering Home Health. Families rate it 3.3 out of 5 across 20 reviews.

About Always Best Care Cleveland South

Always Best Care Cleveland South is a Medicare-certified home health agency serving Middleburg Heights, OH and has been Medicare certified since 2011. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Always Best Care Cleveland South 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Always Best Care Cleveland South

Home Health

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Reviews of Always Best Care Cleveland South

3.3overall · 20 ratings combined

3.3★ on Google (20)

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Medicare Quality of Care

Always Best Care Cleveland South is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

Skilled nursing
Physical therapy
Occupational therapy
Speech therapy
Medical social services
Home health aide

What patients say

3.0 / 5 patient survey rating

Would definitely recommend the agency79%US 79%
Rated their overall care 9 or 10 out of 1085%US 85%
Care was given in a professional way88%US 89%
The team communicated well85%US 86%
The team discussed medicines, pain and home safety75%US 82%

282 completed patient surveys, 21% response rate.

Hospital outcomes

Discharged to the community90%US 80%Better than
Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
Preventable hospital visits during care (lower is better)8%US 11%Better than

How patients did

Care started within 2 days of referral100%US 94%
Patients got better at walking or moving around78%US 83%
Patients got better at getting in and out of bed80%US 83%
Patients got better at bathing73%US 86%
Patients' breathing improved82%US 85%
Patients got better at taking medications correctly90%US 81%
Patients who had a fall with major injury (lower is better)1%US 1%
Patients with new or worsened pressure ulcers (lower is better)0%US 0%
Discharge function score met or exceeded expectations45%US 61%

Service area

Always Best Care Cleveland South reports serving 71 ZIP codes, including Cleveland, Euclid, Chagrin Falls, Cuyahoga Falls, Strongsville, Avon, Avon Lake, Bay Village, Beachwood, Bedford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 368392. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Always Best Care Cleveland South offer?

Always Best Care Cleveland South offers Home Health.

Where is Always Best Care Cleveland South located?

Always Best Care Cleveland South is located at 7123 Pearl Road, Suite 102 in Middleburg Heights, Ohio.

Does Medicare cover care from Always Best Care Cleveland South?

Yes. Always Best Care Cleveland South is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Always Best Care Cleveland South?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Always Best Care Cleveland South?

Submit the Request Information form on this page to connect with Always Best Care Cleveland South and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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