Ms. AA baking
Jan 2026
Patient was here from August to January 2026. Giving this an 1 star is far from what it should be. Our family member was given an intake and the doctor deemed him incompetent.(family did now this) The staff knew that his wife was his POA in all medical decisions with proper paperwork. The doctor there never spoke too/saw his wife at all when he was present. Without even speaking with the wife or the social worker he deemed the patient incompetent and called SSA to let them know he needed a payee. Which was confusing why the case worker did not tell the doctor his has an POA which is his wife. The doctor said he will not get any better and needs long term so no more PT for the patient. The social worker (Rose)does not return any calls,or keep family updated. Patient wife is there 6 days a wk and never can talk to the social worker. The social worker told the wife on a Friday that his discharge date was that Monday. Family could not do anything due to the wife was told actually at 4:55pm. The wife had to wait til Monday to find out what's going on. Then the corporate called and told the wife he was to be discharged due to Medicare stop paying and was being transferred. The wife told corporate that she was appealing it since she feels he was not ready to be released . After that the care got worse. The family felt the lack of care got worse once they filed the appeal. The social worker told the wife 2 times prior her leaving for the day he is being transfer. The patient wife told the social worker Rose no he is not and by law they can not because they have meeting for the appeal. The appeal was denied, the social worker Rose called the wife 1 1/2 hr prior to let her know it was denied and patient was being transferred at 2pm. The wife said no because she was not notified from Medicare and by law she has be notified. The social worker Rose told the wife if she denies his transfer she was calling the police on them. The wife inform Rose that she could do that but the police would tell her it is a civil matter and she has POA so its her choice to deny it. The wife inform Rose legally by law he has 24hrs to leave from notication of the appeal denial, and to not touch his belonging since she will be there to get them. Rose said okay and hung up on the wife. When The wife and family showed up patient belongs were packed all in plastic bags like he was not a human being and thrown on his bed. Corporate showed up to make sure his stuff was packed in boxes which they were not. The wife showed him and told him what she told the social worker Rose and he pulled Rose into a room with the head nurse. During the Medicare appeal meeting the patient wife asked how can this doctor make this decision if he only saw my husband once,why has he never talked to me to ask questions about his medicine,daily routine prior coming in and etc.. The doctor stated in the appeal meeting he did not have to talk to the family but, he has seen her there with the patient. Why the social worker did not step in and inform the doctor that he has too due to she is his POA. Family feels that is unacceptable! This facility changes medicine or stop it without letting them know. Also,the family is questioning some info on his charts. Patients was hospitalize for covid for wk and when family got his chart it shows that whole week of his blood sugar reading. How is that if he was hospitalized for covid. When calling to ask questions the family just got no call backs. The same doctor at Almaden is the same one that goes to White Blossom nursing facility. I would be aware of this when looking into facilities. Corporate guy that was there said, he knows that the doctor does not talk to the family and they are working on it. So corporate is very aware of how their doctor is doing stuff. Below is pictures of how they packed the patient belongs. Yes, the facility is clean but the staff is lazy. Make sure mark everything that comes in since stuff was stolen and we still never got or etc....
