brenda mcclinton
Jun 2026
The place is horrible cook is trash always cold, management is rude and uncaring, and you have to wait for hours to get assistance to the restroom or any kind of help. My friend said she will never come back
Aliya of Highwood
50 Pleasant Avenue
3.7(55 ratings)
1 / 5Quick Facts
- Total units
- 104
- Building security
- Secured entrance monitored by staff
What Families Think
Reviews for Aliya of Highwood are decidedly mixed, with a 3.7 rating built on both effusive praise for rehab outcomes and named staff, and serious complaints about staffing response times and front-desk conduct. Many families highlight successful physical therapy recoveries and a clean, well-run building, while others describe long waits for basic assistance and troubling lapses in care.
The Good
- Physical therapy repeatedly credited with restoring mobility
- Named staff (nurses, CNAs, admissions) praised by many families
- Facility frequently described as clean and well-maintained
- Admissions team praised for helping navigate insurance and transitions
The Bad
- Multiple reports of long waits (hours) for call-button assistance
- Several reviewers cite rude or dismissive front-desk and management interactions
- Reports of understaffing affecting timely medication and bathroom help
- One detailed account alleges serious neglect in end-of-life/hospice care
AI-generated from reviews and community data.
About Aliya of Highwood
Aliya of Highwood is a skilled nursing / long term care community in Highwood, Illinois. The community is licensed for up to 104 residents.
Families rate Aliya of Highwood 3.7 out of 5 based on 55 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.7overall · 55 ratings combined
3.7★ on Google (55)
Marqueeta Moore
Jun 2026
Needs some improvement especially management
Maureen Zimmerman
Apr 2026
Takes 20-25 minutes when requesting help or medicine. Takes 2 1/2 hours to get pain meds. 2 hours to get help to get off the toilet. Air bed deflated 3 times! and other patients come to check why screaming for help doesn’t bring any help. Lay in pee for more than an hour with no help. All to name just a few issues
Katherine Lerman
Mar 2026
MY BROTHER WAS TRANSFERRED FROM HOSPITAL. VICTORIA IN ADMISSIONS REALLY CARED AND HAS SHOWN GREAT CONCERNS FOR OUR FAMILY. ❤️🌺
Fidelia Ramirez
Jan 2026
Horrible experience my mom had there, apparently “Short staff “when my mom needed help nurse showed up like half hour or an hour later to assist her specially when had diaper on! !! Seems like they hated working there!!!
Frequently Asked Questions
What types of care does Aliya of Highwood offer?
Aliya of Highwood offers Skilled Nursing / Long Term Care.
Where is Aliya of Highwood located?
Aliya of Highwood is located at 50 Pleasant Avenue in Highwood, Illinois.
What do families say about Aliya of Highwood?
Reviews for Aliya of Highwood are decidedly mixed, with a 3.7 rating built on both effusive praise for rehab outcomes and named staff, and serious complaints about staffing response times and front-desk conduct. Many families highlight successful physical therapy recoveries and a clean, well-run building, while others describe long waits for basic assistance and troubling lapses in care.
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