MyLivingChoice

Alamance Health Care Center

1987 Hilton Road

4.3(315 ratings)· Burlington average: 4.4

Alamance Health Care Center, photo 11 / 6

Quick Facts

Total units
180
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
180

What Families Think

Alamance Health Care Center is a skilled nursing and long-term care community in Burlington, North Carolina, rated 4.3 out of 5 by families across 310 Google reviews. Beyond this rating, no detailed review commentary or amenity information is available to describe day-to-day experience.

The Good

  • Strong 4.3 out of 5 family rating
  • Large volume of reviews (310) suggests established community

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Alamance Health Care Center is a senior living community in Burlington, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.3 out of 5 across 315 reviews.

About Alamance Health Care Center

Alamance Health Care Center is a skilled nursing / long term care community in Burlington, North Carolina. The community is licensed for up to 180 residents.

Families rate Alamance Health Care Center 4.3 out of 5 based on 310 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Alamance Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Alamance Health Care Center

4.3overall · 315 ratings combined

4.3★ on Google (315)

Tay

Jun 2026

via Google

I am deeply disappointed by what I observed regarding the overall environment and professionalism at this facility. In my opinion, there were ongoing issues with staffing, communication, cleanliness, and resident care that raised serious concerns for me. I believe residents and their families deserve a facility that is adequately staffed, well supplied, and focused on treating residents with dignity and respect at all times. I hope the appropriate agencies and administrators carefully review any concerns brought to their attention and take whatever corrective action is necessary. I intend to continue raising my concerns through the proper channels and reporting any issues I believe warrant further review. I believe accountability and transparency are important, and I will continue advocating for residents, families, and staff members who deserve to be treated fairly and with respect. I would add pictures but then yall ask me how i got them and i don’t work there 🙃

Janice Rager

Jun 2026

via Google

The staff members are kind. Everyone says hello. Our loved one especially cares for his nurse. There’s a big issue with laundry. Seems to be a lot of staff turnover recently, or lack of staff. Communication isn’t always thorough which leads to our loved one’s confusion. There’s very limited things to do on the weekends which makes for a lot of boredom. The WiFi is terrible.

Carol Miller

May 2026

via Google

My sister and I were greeted cheerfully. The receptionist was very friendly and helpful. Don't remember her name. The facility appeared to be clean and well maintained. We met Barbara, who identified herself as the head nurse on our brother's hall. She was also very friendly. It appears that our brother is being well ❤️‍🩹 taken care of.

c smith

May 2026

via Google

My husband is leaving today 4-30-26. The Director of Social worker Mrs Reeshema Crouch called me after he got here and set up an appointment so we can see what we need to do to help him come home. She is really nice and she cares about the people. I went there everyday and if I had a question her door was always open even without a appointment. I always had something to say but she never over looked my answers and if she could not answer them she will let you know who could. I would see patients go in her office or just be outside her door just to have a conversation with her and one day I told her that her work at Alamance Health Center speaks volume about herself. Thanks Alamance Health Center and to all the staff.

Lindsey Grace

Feb 2026

via Google

Went to visit my future grandmother in law today for lunch and it was a nice visit. Employees are all pretty upbeat and talk to residents in the halls by name, most had fun cheeky jokes with residents and it seemed like a generally pleasant experience. Employees are all willing to help with any needs, but also let the residents live independently if they can- and most seem to really appreciate that. A few residents were showing off their nails done by (i assume) the on campus cosmetology pro and not only did they look great, but you could tell it made residents feel good about themselves. I appreciated the diversity amongst employees and residents alike and it seems like whatever they are doing is working. After experiencing a care facility in Florida last year for my father, I was blown away by the stark difference in the mood of the whole building; theres energy and laughter and a nice sense of community.

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Government Inspection History

7 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 4, 2026Health ComplaintHealth Standard7 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2026

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2026

May 1, 2025Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 27, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 4, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 27, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 27, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 27, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 4, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 4, 2025

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 4, 2025

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 4, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 4, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 4, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 4, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 4, 2025

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 4, 2025

Nov 20, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

Apr 23, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Meet requirements for the use of electrical equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 25, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 7, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2024

Nov 2, 2023Fire Safety StandardHealth Complaint7 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2023

Aug 2, 2023Health Complaint1 citation
  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023

Jul 6, 2023Health Complaint5 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 26, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 26, 2023

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Alamance Health Care Center offer?

Alamance Health Care Center offers Skilled Nursing / Long Term Care.

Where is Alamance Health Care Center located?

Alamance Health Care Center is located at 1987 Hilton Road in Burlington, North Carolina.

What do families say about Alamance Health Care Center?

Alamance Health Care Center is a skilled nursing and long-term care community in Burlington, North Carolina, rated 4.3 out of 5 by families across 310 Google reviews. Beyond this rating, no detailed review commentary or amenity information is available to describe day-to-day experience.

How did Alamance Health Care Center do on recent health and safety inspections?

Alamance Health Care Center had 7 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Alamance Health Care Center?

Submit the Request Information form on this page to connect with Alamance Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Alamance Health Care Center? Claim this listing to update photos, pricing, and details. It's free.

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