1.7(11 ratings)· Oak Brook average: 4.4
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Advocate Home Health Services is a Medicare-certified home health agency in Oak Brook that has served the area since 1977, offering skilled nursing, therapy, and hospice-related care. Online reviews are overwhelmingly negative, with a 1.7 out of 5 Google rating from 11 reviews, though one family described their PT, OT, and skilled nursing visits as excellent.
AI-generated from reviews and community data.
Advocate Home Health Services is a home health agency serving Oak Brook, Illinois offering Home Health. Families rate it 1.7 out of 5 across 11 reviews.
Advocate Home Health Services is a Medicare-certified home health agency serving Oakbrook, IL and has been Medicare certified since 1977. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Advocate Home Health Services 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
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Help Me Choose1.7overall · 11 ratings combined
1.7★ on Google (11)
Kit
Jul 2026
Worst experience ever. Needed to get set up with a CPAP. Talked to AI which didn't listen, just to get transferred to another person who said he had to transfer me to another person. Advocate hire real people to answer the phone. I'll just hold my breath for the next month and get set up through Northwestern.
Ang
Jun 2026
Linda the answering receptionist for the oxygen tank and supply is extremely rude. I have never been HUNG UP on multiple times when trying to order replacement oxygen for someone who has COPD, emphysema & lung cancer. She is a downfall to this company and has serious regulatory issues within herself. No professionalism. I have a video of her asking the ill patient “why they keep calling so much for oxygen” when they are on over 10 LT high flow. With there being so many suppliers this behavior is surprising to me. Not only did she hang up but now she answers and ends call immediately so I’m unable to order the patient tanks of oxygen. This company is a SUPPLIER! Unheard of & should be considered criminal to an extent
Nancy Raguse
May 2024
I had the opportunity of having PT, OT and skilled nurse come to my home and provide services. Each person was wonderful. This is the second time I needed services and I certainly would use them again.
Joe Giambrone
Apr 2024
the worst ever medical attention, blind leading blind they do not care and will not help you.!!!!!! good luck, never had such bad help
Michael M
Jan 2024
Advocate Home Health is a pathetic service. Long delays, don't answer their phone (even after being on hold for 30 mins), gave incorrect information that caused medical errors and complications. Stay far away from these incompetents.
Advocate Home Health Services is a Medicare-certified home health agency (certified since 1977). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
1,651 completed patient surveys, 23% response rate.
Hospital outcomes
How patients did
Service area
Advocate Home Health Services reports serving 295 ZIP codes, including Chicago, Aurora, Joliet, Schaumburg, Naperville, Elgin, Evanston, Oak Park, Plainfield, Arlington Heights and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147150. National figures are the average across all certified agencies.
Advocate Home Health Services offers Home Health.
Advocate Home Health Services is located at 2311 W 22nd St, Suite 300 in Oak Brook, Illinois.
Advocate Home Health Services carries a 1.7 out of 5 rating from 11 Google reviews. Advocate Home Health Services is a Medicare-certified home health agency in Oak Brook that has served the area since 1977, offering skilled nursing, therapy, and hospice-related care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Advocate Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Advocate Home Health Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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