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Adoration Home Health

412 S Court St Ste 403

3.1(12 ratings)· Florence average: 4.4

Adoration Home Health — photo 1

Quick Facts

Bereavement follow-up
Sends grief support materials for a year
Recent ownership change
Recently transitioned from Amedisys to Adoration

What Families Think

Families describe a mix of deeply compassionate hospice and home health experiences alongside serious concerns about continuity of care during a recent transition from Amedisys to Adoration. Several reviewers praised individual nurses and aides by name for their kindness and responsiveness, while others reported abrupt service disruptions and inconsistent staffing.

The Good

  • Nurses praised by name for compassion and dedication
  • Quick response times, even overnight, from hospice nurses
  • Coordinated closely with doctors and pharmacies for supplies
  • Extended emotional and spiritual support to grieving families
  • Staff treated patients with dignity during personal care

The Bad

  • One report of patient discharged abruptly two days after hospital release
  • One report of no transition plan or coordination after ending services
  • One report of frequent nurse turnover — three nurses in one week
  • One report of a nurse dismissing caregiver's questions about medication

AI-generated from reviews and community data.

About Adoration Home Health

Adoration Home Health (formerly Amedisys) provides home health and hospice care in Florence, Alabama. The service operates within a 3.1-star rating across 12 Google reviews, reflecting a mixed experience among families.

Families who report positive experiences consistently praise the clinical responsiveness and emotional support of nursing staff. One family noted a nurse's quick identification of COVID symptoms and immediate action that "literally saved our lives." Hospice families highlight attentive end-of-life care, with staff arranging medications, oxygen, and supplies without requiring family pharmacy trips, and providing psychological support that extended beyond the patient's passing. Families report nurses responding promptly to calls at any hour and never rushing visits.

However, at least one family reported a serious concern: discharge by phone call just two days after hospital release, with no transition of care or replacement services arranged. This complaint stands in stark contrast to the detailed, coordinated care described in other reviews, suggesting inconsistency in discharge planning and care continuity.

The rating and review volume are limited (12 reviews total), making it difficult to determine how typical either the strongest or most concerning experiences are. Families considering this provider should clarify transition-of-care protocols and discharge planning directly.

Types of Care

Home Health and Hospice

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Reviews

3.1overall · 12 ratings combined

3.1★ on Google (12)

Jenny Lee Peden

Dec 2025

via Google

⭐ 1 STAR – PATIENT ABANDONMENT AFTER HOSPITAL DISCHARGE The company that took over Amedisys Home Health in Florence, AL - Adoration -discharged my mother by phone call just TWO DAYS after she was released from the hospital, with no transition of care, no replacement services arranged, and no concern for patient safety. My mother was discharged from the hospital with the explicit understanding—shared by the hospital caseworker—that she would be coming home under Amedisys’ care. The hospital caseworker worked directly with Amedisys prior to discharge. Despite this coordination, the company abruptly dropped her two days later due to prior hospitalizations, leaving her completely without home health services and without a safe plan in place. This was not a proper discharge. This was patient abandonment. While my mother was hospitalized, an Amedisys representative named Carla visited her in the hospital and stated to me—in a condescending manner—that “next time you may want to think about not sending her to the hospital at all.” The implication was deeply troubling: that seeking emergency medical care for my mother was an inconvenience to the home health agency rather than a medical necessity. No patient or family should ever feel pressured to avoid lifesaving hospital care to protect a home health company’s metrics. There was: • No in-person discharge • No written plan of care • No coordination with physicians • No continuity of care Just a phone call ending services two days after hospital discharge, leaving a medically fragile patient without support. This conduct is alarming, unethical, and dangerous. Leadership should be extremely concerned about operations in Florence, AL, as this behavior places patients at risk and families in crisis. If you are considering this company for a loved one, ask very direct questions about how they handle post-hospital discharges and patients with complex medical needs. We trusted them—and were left without care.

Jennifer Peden

Jul 2025

via Google

Google Review for Amedisys Home Health – Florence, AL We began using Amedisys Home Health in Florence, AL, for my mother at the end of 2024, and I am so grateful for their exceptional care. From the start, they’ve been nothing short of a Godsend to our family. Every team member has shown kindness, patience, and professionalism — even our dogs adore them! They communicate seamlessly with Mom’s doctors, keep everything organized, and bring us peace of mind when we need it most. A special shoutout to Nurse Stevie and PT Jody — your compassionate hearts and unwavering dedication have truly made a difference in our lives. We can’t thank you enough. If you’re searching for home health services in Florence, AL, look no further. Thank you, Amedisys, for the love and care you bring every day. 💗

Jessie Young

Jun 2023

via Google

Amedysis met my husband and me when he came home from Vanderbilt Critical Care Unit to die. They covered so many questions before they left, and gave me supplies, arranged for oxygen, and set up a time to come back. I did not have to make any trips to the pharmacy to pick up meds. When my husband died, the nurse came very quickly. Their psychological support was comforting. For 1 year afterward I received supportive pamphlets to lift my spirits. These thoughtful people made this experience much easier for me.

Dr Jackson

May 2022

via Google

My mom needed home health after leaving rehab at Keller Landing. She had an awesome team especially her nurse Hayley. She quickly noticed my mom's mild symptoms & identified them as COVID. She acted quickly & called her dr & ambulance. My mom & I both were vaccinated but tested positive. Her fast acting literally saved our lives. She even continued to check on my mom during her entire hospital stay. We ate thankful! We are using this service again & I'm not sure what has changed but it'd definitely not the same experience. We're on nurse #3 in just a weeks time & my mom has dementia. When I inquired about my mom's meds or had questions I was told I had caregivers syndrome, that the focus was only on my mom's wounds & that she had other patients so she couldn't just focusing on my mom. I am so shocked as I have highly recommend this company & had such a great experience before. The therapist & bath aid have been awesome, kind & thorough but the nurse seems to be detached & it's extremely hurtful.

Ronnie Jones

Sep 2021

via Google

From: Rhonda Jones Amedisys Hospice of Florence Al took excellent care of my mom in her last weeks of life. Whenever we had a question or concern, the nurse did a prompt callback when we called the service. No matter the time of night if we felt we needed a nurse's help, one would show up. We never felt rushed in a visit and the nurse never failed to ask if we had any questions or concerns we wanted her to address. Whenever taking care of my mom whether it was taking blood pressure, helping clean her, whatever the situation, the nurses always addressed mom and told her what they were doing. It was one of the most respectful actions I have witnessed and we followed their example when approaching mom to administer medicine, take her temp, wash her face, etc. What a wonderful way to lead by example. The bath aide was gentle caring and allowed us to help and showed us the best way to move mom and make her comfortable. All of the staff was respectful and caring. What was a stressful time was made easier by the caring staff, the taking care of ordering any meds and supplies, to offering spiritual help and for handling the calls when our sweet mom passed. A special thank you to nurses Caroline Dolan and Heather Hill. You have that special and calming touch needed when a family is heartbroken. To Tish who took great care when seeing moms bathing and clean linens. Thank you for treating our family like your family.. Sincerely, R. Jones

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