MyLivingChoice

Addison Healthcare Center

8055 Addison Road Se

3.5(39 ratings)

Addison Healthcare Center — photo 11 / 4

Quick Facts

Total units
55
Ownership
Part of family-owned CommuniCare network of facilities
Therapy Services
On-site physical and occupational therapy praised by families

What Families Think

Reviews for Addison Healthcare Center are decidedly mixed, with families praising the physical and occupational therapy team and describing caring staff during a family member's stroke recovery, while others report serious concerns about staffing, cleanliness, medication errors, and communication. The facility is part of a family-owned network of skilled nursing centers.

The Good

  • Physical and occupational therapy praised as excellent
  • Caring, attentive staff noted by some families
  • Nursing staff described as knowledgeable and kind
  • Activities like garden time, music, holiday events, annual carnival

The Bad

  • One report of a medication mix-up between roommates
  • One reviewer said emergency contact wasn't notified during a hospital transfer
  • Multiple complaints about understaffing, especially on weekends
  • One report of facility odors and cleanliness issues
  • Social services department criticized by more than one reviewer

AI-generated from reviews and community data.

About Addison Healthcare Center

Addison Healthcare Center is a skilled nursing facility in Masury, Ohio, offering post-acute care and senior rehabilitation services. The facility is part of CommuniCare Family of Companies, a family-owned provider of skilled nursing, long-term care, and rehabilitation services.

The community's programming emphasizes emotional and physical well-being within a positive, supportive environment for residents, families, and guests. Residents can enjoy time in the garden, listen to visiting musicians, and participate in holiday gatherings. The facility hosts an annual carnival for residents, families, and staff members.

The center's approach to care involves building ongoing relationships with residents and families, inviting them to participate in every step of the care planning process to ensure the best senior care services are delivered.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.5overall · 39 ratings combined

3.5★ on Google (39)

Jasyntah Mockabee

Jun 2026

via Google

There is social work who worked there I believe her name is Kay C. She continue to harass us on face book. Most recently she used a burner phone after she search my husband contact information asked him would like to return their to work. She very inappropriate

Lee Ellen Carter

Mar 2026

via Google

As you walk in the front door there usually a woman there. If it’s a weekend then you don’t get in unless you ring the bell. It’s my idea but they need to do some remodeling. A television with no remote, not enough employees especially on the weekends. Also some nurses that have a better attitude.

Gail Voyda

Oct 2025

via Google

First of all, PT/OT here is very good. I would give them 5 stars all the way around!!! This department is their greatest asset. Nursing is fine. Most were very knowledgable and kind. I never had any problems with anybody. There is a rather large turn-around, which some people see as a red flag. Social services (Mandi) is another story. In my experience, she has NO CLUE how to work with a family as a whole. All I ever wanted was for my husband to be safe and well taken care of. My family and I had some things in motion to ensure that would be the case. That was before she decided to poke her nose in our private affairs and fill his head with CRAP. I constantly felt like I was at war with her. In my situation, the end result is that she has driven a huge wedge between my husband and me and my chilldren.

PinkGoat Gaming

Sep 2025

via Google

So, this place gave my person the wrong medication. They had a roommate with her in for dementia and gave that person’s medication to her!!!!! I’m listed as the emergency contact for a patient being transported back to the hospital from this facility and NOBODY CONTACTED ME to let me know. Instead, they reached out to someone who is not on the emergency contact list. Their excuse, “This just happened, we were going to call you”. Okay, so why did you call someone else instead of THE ACTUAL EMERGENCY CONTACT? I was never impressed with this facility. They lock people up like animals. The entire facility is disgusting, disorganized and constantly smells like urine and feces. Procedures aren’t properly followed. The food they serve the patients is DISGUSTING! I reached out to Mandi the “Director of Admissions and Social Services” about getting some paperwork filled out for the patient for their short term disability insurance and as I type this, that paperwork has STILL not been submitted. If I could give this place negative 10 stars I would! As disgusting as this place is, plus the HIPAA violations, I’m contacting the State as soon as possible! No wonder my person is depressed! This place is like a prison!

Roger Vigus

Jun 2025

via Google

While no one place is perfect, this has been the perfect place for my father in-law who suffered a major stroke. The staff has been very caring and attentive with him and also really makes it a point to relate to him on a personal level. We truly are thankful for them all. Thank you so much to you all!

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Frequently Asked Questions

What types of care does Addison Healthcare Center offer?

Addison Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Addison Healthcare Center located?

Addison Healthcare Center is located at 8055 Addison Road Se in Masury, Ohio.

What do families say about Addison Healthcare Center?

Reviews for Addison Healthcare Center are decidedly mixed, with families praising the physical and occupational therapy team and describing caring staff during a family member's stroke recovery, while others report serious concerns about staffing, cleanliness, medication errors, and communication. The facility is part of a family-owned network of skilled nursing centers.

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