1 / 4CMS Care Compare
Reviews for Addison Healthcare Center are decidedly mixed, with families praising the physical and occupational therapy team and describing caring staff during a family member's stroke recovery, while others report serious concerns about staffing, cleanliness, medication errors, and communication. The facility is part of a family-owned network of skilled nursing centers.
AI-generated from reviews and community data.
Addison Healthcare Center is a senior living community in Masury, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 39 reviews.
Addison Healthcare Center is a skilled nursing facility in Masury, Ohio, offering post-acute care and senior rehabilitation services. The facility is part of CommuniCare Family of Companies, a family-owned provider of skilled nursing, long-term care, and rehabilitation services.
The community's programming emphasizes emotional and physical well-being within a positive, supportive environment for residents, families, and guests. Residents can enjoy time in the garden, listen to visiting musicians, and participate in holiday gatherings. The facility hosts an annual carnival for residents, families, and staff members.
The center's approach to care involves building ongoing relationships with residents and families, inviting them to participate in every step of the care planning process to ensure the best senior care services are delivered.
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Help Me Choose3.5overall · 39 ratings combined
3.5★ on Google (39)
Jasyntah Mockabee
Jun 2026
There is social work who worked there I believe her name is Kay C. She continue to harass us on face book. Most recently she used a burner phone after she search my husband contact information asked him would like to return their to work. She very inappropriate
Lee Ellen Carter
Mar 2026
As you walk in the front door there usually a woman there. If it’s a weekend then you don’t get in unless you ring the bell. It’s my idea but they need to do some remodeling. A television with no remote, not enough employees especially on the weekends. Also some nurses that have a better attitude.
Gail Voyda
Oct 2025
First of all, PT/OT here is very good. I would give them 5 stars all the way around!!! This department is their greatest asset. Nursing is fine. Most were very knowledgable and kind. I never had any problems with anybody. There is a rather large turn-around, which some people see as a red flag. Social services (Mandi) is another story. In my experience, she has NO CLUE how to work with a family as a whole. All I ever wanted was for my husband to be safe and well taken care of. My family and I had some things in motion to ensure that would be the case. That was before she decided to poke her nose in our private affairs and fill his head with CRAP. I constantly felt like I was at war with her. In my situation, the end result is that she has driven a huge wedge between my husband and me and my chilldren.
PinkGoat Gaming
Sep 2025
So, this place gave my person the wrong medication. They had a roommate with her in for dementia and gave that person’s medication to her!!!!! I’m listed as the emergency contact for a patient being transported back to the hospital from this facility and NOBODY CONTACTED ME to let me know. Instead, they reached out to someone who is not on the emergency contact list. Their excuse, “This just happened, we were going to call you”. Okay, so why did you call someone else instead of THE ACTUAL EMERGENCY CONTACT? I was never impressed with this facility. They lock people up like animals. The entire facility is disgusting, disorganized and constantly smells like urine and feces. Procedures aren’t properly followed. The food they serve the patients is DISGUSTING! I reached out to Mandi the “Director of Admissions and Social Services” about getting some paperwork filled out for the patient for their short term disability insurance and as I type this, that paperwork has STILL not been submitted. If I could give this place negative 10 stars I would! As disgusting as this place is, plus the HIPAA violations, I’m contacting the State as soon as possible! No wonder my person is depressed! This place is like a prison!
Roger Vigus
Jun 2025
While no one place is perfect, this has been the perfect place for my father in-law who suffered a major stroke. The staff has been very caring and attentive with him and also really makes it a point to relate to him on a personal level. We truly are thankful for them all. Thank you so much to you all!
4 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 11, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 11, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2022
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2022
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2022
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 2, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Addison Healthcare Center offers Skilled Nursing / Long Term Care.
Addison Healthcare Center is located at 8055 Addison Road Se in Masury, Ohio.
Reviews for Addison Healthcare Center are decidedly mixed, with families praising the physical and occupational therapy team and describing caring staff during a family member's stroke recovery, while others report serious concerns about staffing, cleanliness, medication errors, and communication. The facility is part of a family-owned network of skilled nursing centers.
Addison Healthcare Center had 4 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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