Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2019
Home Health Compare
Access Home Health is a home health agency serving Jacksonville, Florida offering Home Health. Families rate it 4.8 out of 5 across 32 reviews.
About Access Home Health
Access Home Health is a Medicare-certified home health agency serving Jacksonville, FL and has been Medicare certified since 2025.
Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Access Home Health
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4.8overall · 32 ratings combined
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Medicare Quality of Care
Access Home Health is a Medicare-certified home health agency (certified since 2019). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Medical social services
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency85%US 79%
- Rated their overall care 9 or 10 out of 1082%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well85%US 86%
- The team discussed medicines, pain and home safety72%US 82%
187 completed patient surveys, 24% response rate.
Hospital outcomes
- Discharged to the community90%US 80%Better than
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing96%US 86%
- Patients' breathing improved83%US 85%
- Patients got better at taking medications correctly90%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations74%US 61%
Service area
Access Home Health reports serving 59 ZIP codes, including Jacksonville, Saint Augustine, Orange Park, Palm Coast, Atlantic Beach, Bryceville, Bunnell, Callahan, Elkton, Fernandina Beach and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 687026. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Access Home Health offer?
Access Home Health offers Home Health.
Where is Access Home Health located?
Access Home Health is located at 101 Century 21 Dr Ste 216 in Jacksonville, Florida.
Does Medicare cover care from Access Home Health?
Yes. Access Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Access Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Access Home Health?
Submit the Request Information form on this page to connect with Access Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Access Home Health? Claim this listing to update photos, pricing, and details. It's free.
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