Acacia HHA
Feb 2026
Medicare-Certified home health agency with excellent staff both in the office and field - RATED 5-STARS under CMS Home Health Compare. Patients and families are very grateful of the quality and excellent care provided to them.
Acacia Home Health Agency
2200 S Main St UNIT 3084(4 ratings)· Lombard average: 4.6
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Quick Facts
- Medicare quality
- 5.0 of 5 stars
- Medicare certified
- Since 2007
- Certification
- Medicare-certified home health agency
- Quality Rating
- 5-star rating on CMS Home Health Compare
- Care Coordination
- Works directly with nurses and physical therapists
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Acacia Home Health Agency in Lombard are mixed: some families praise the compassionate, coordinated care from staff and therapists, while one reviewer describes rude staff and poor patient care under the owner's management. The agency is Medicare-certified and reportedly rated 5 stars under CMS Home Health Compare.
What reviewers praise
- Staff described as kind, caring and understanding
- Coordinates closely with nurses and physical therapists
- Medicare-certified agency
- Rated 5-stars under CMS Home Health Compare
What reviewers flag
- One report of rude staff and poor patient care
- One reviewer criticized owner's management of the agency
AI-generated from reviews and community data.
Acacia Home Health Agency is a home health agency serving Lombard, Illinois offering Home Health. Families rate it 4.0 out of 5 across 4 reviews.
About Acacia Home Health Agency
Acacia Home Health Agency is a Medicare-certified home health agency serving clients in Lombard, Illinois. Operating since 2007, it provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency holds a 5.0 star rating from CMS, the Centers for Medicare and Medicaid Services. Reviewers' experiences vary. Some families report deep gratitude for compassionate, dedicated care and staff who go above and beyond to answer questions and coordinate with clinical teams. Others describe communication and staff conduct as problematic. One reviewer noted "excellent staff both in the office and field."
Types of Care at Acacia Home Health Agency
Home Health
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Help Me ChooseReviews of Acacia Home Health Agency
4overall · 4 ratings combined
4★ on Google (4)
Sandy Scheide
Feb 2026
I will forever be grateful for the wonderful care Acacia Home Health Agency provided for my father. Ms. Rea is so kind, caring and understanding. Ms Rea goes above and beyond to answer all my questions and she works closely with the Nurses and Physical Therapists. My family and I are so blessed to work with such a dedicated, caring and phenomenal agency!!!! Thank you from the bottom of my heart!! I would highly recommend Acacia Home Health Agency!!!
Nick Pat
Jan 2021
Awful place, do not use this place for home health needs. Go anywhere else if possible. Really rude employees. Owner is a joke. Dosent know what she is running. Don’t send your grandparents or anyone that is old here please. They don’t take care of their patients. It truly is a sad place. Employees are especially rude, the lady that answers the phones has a serious attitude issue. I recommend anyplace else for home health care.
Medicare Quality of Care
Acacia Home Health Agency is a Medicare-certified home health agency (certified since 2007). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
5.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency83%US 79%
- Rated their overall care 9 or 10 out of 1094%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well81%US 86%
- The team discussed medicines, pain and home safety89%US 82%
36 completed patient surveys, 15% response rate.
Hospital outcomes
- Discharged to the community78%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)15%US 11%Worse than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around100%US 83%
- Patients got better at getting in and out of bed94%US 83%
- Patients got better at bathing100%US 86%
- Patients' breathing improved100%US 85%
- Patients got better at taking medications correctly100%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations79%US 61%
Service area
Acacia Home Health Agency reports serving 99 ZIP codes, including Chicago, Naperville, Alsip, Barrington, Berwyn, Bloomingdale, Blue Island, Bridgeview, Buffalo Grove, Burbank and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147985. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Acacia Home Health Agency offer?
Acacia Home Health Agency offers Home Health.
Where is Acacia Home Health Agency located?
Acacia Home Health Agency is located at 2200 S Main St UNIT 308 in Lombard, Illinois.
What do families say about Acacia Home Health Agency?
Acacia Home Health Agency carries a 4.0 out of 5 rating from 4 Google reviews. Reviews for Acacia Home Health Agency in Lombard are mixed: some families praise the compassionate, coordinated care from staff and therapists, while one reviewer describes rude staff and poor patient care under the owner's management. The agency is Medicare-certified and reportedly rated 5 stars under CMS Home Health Compare. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Acacia Home Health Agency?
Yes. Acacia Home Health Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.
Do I need a referral to use Acacia Home Health Agency?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Acacia Home Health Agency?
Submit the Request Information form on this page, or contact Acacia Home Health Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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