Olive Andersen
Jul 2026
I only planned to stop by for a moment, but the experience was so good I almost forgot the time.
1 / 5Quick Facts
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 78
- Inspections
- View history (6 citations)
- State ranking
- Ranked #1 of 141 AZ skilled nursing centers
- Survey result
- Deficiency-free health survey, rare among facilities
- Medication safety
- 0% medication error rate reported during review
- Campus setup
- Part of Sagewood Life Plan Community, enabling IL/AL transitions
CMS Care Compare
What Families Think
Families and healthcare partners who worked with Acacia Health Center after surgeries, falls, or hospital stays consistently praise the compassion, attentiveness, and professionalism of named staff members in nursing, therapy, and social work. A smaller number of reviewers describe slow response times to call lights, inconsistent attentiveness from certain staff, and at least one case of the facility declining to admit a prospective resident.
The Good
- Staff frequently praised by name for compassion
- 5-star CMS rating and #1 AZ ranking by AHCA/NCAL
- Deficiency-free state health survey result
- Strong physical and occupational therapy support noted by reviewers
- Smooth hospital-to-rehab transitions praised by partner clinicians
- Clean, well-maintained facility mentioned repeatedly
The Bad
- Multiple reports of slow call-button response times
- One report of the facility declining to admit a qualifying patient
- One report of inconsistent attentiveness from a director
- Large gap between glowing reviews and lower Yelp sentiment
AI-generated from reviews and community data.
Acacia Health Center is a senior living community in PHOENIX, Arizona offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 79 reviews.
About Acacia Health Center
Acacia Health Center at Sagewood is the skilled nursing and rehabilitation center within the Sagewood Life Plan Community, serving seniors in the Phoenix and Scottsdale, AZ area. The center provides short-term rehabilitation, long-term skilled nursing care, and comprehensive rehabilitation services, including specialized offerings such as wound care and a range of therapy options.
Residents needing long-term skilled nursing care can choose between a private suite or a shared junior suite, both designed with comfort and functionality in mind. The physical setting includes outdoor spaces where residents can enjoy sunshine, quiet contemplation, or time with friends, alongside social, cultural, and recreational activities tailored to individual interests and abilities.
Acacia Health Center holds a 5-star rating from the Centers for Medicare & Medicaid Services and has been recognized by U.S. News & World Report. It was also ranked #1 out of 141 skilled nursing centers in Arizona by the American Health Care Association (AHCA) and National Center for Assisted Living (NCAL), based on performance data covering quality of care, staffing, and resident satisfaction. Sagewood as a whole received the Bronze – Commitment to Quality Award from AHCA/NCAL.
The center has also achieved a deficiency-free survey from the Arizona Department of Health Services, Bureau of Long-Term Care Licensing, an outcome reached by fewer than 1 in 10 nursing facilities nationwide, and reported a 0% medication error rate during the review. These annual, unannounced inspections examine nursing, facilities, activities, human resources, dietary and social services, along with resident charts, quality measures, and staff compliance.
Acacia Health Center supports residents transitioning from independent living or assisted living within the Sagewood community, offering integration into rehabilitation and skilled nursing services as care needs change.
Types of Care at Acacia Health Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Acacia Health Center
4.3overall · 105 ratings combined
4.8★ on Google (79) · 2.7★ on Yelp (26) · Yelp page ↗
John Mike
Jul 2026
⭐ The atmosphere was warm, the service was flawless, and my mood instantly improved. Coincidence? I think not.
Anthony Joshua
Jun 2026
If excellent service were an Olympic sport, this place would bring home the gold every single year. Friendly staff, amazing experience, and zero regrets.
Scott Curiel
Jun 2026
I wasn't expecting magic today, but apparently that's what they serve here. Every interaction felt genuine, every detail was handled perfectly, and I walked away smiling.
Jean Grady
Jun 2026
Superb facility to rehab at. Consistent five star care.
Government Inspection History
5 inspection visits in the last three years, 6 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 24, 2025Health Standard2 citations
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026
Dec 4, 2025Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 21, 2025
Dec 6, 2024Fire Safety StandardHealth Standard2 citations
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024
Oct 13, 2023Fire Safety StandardHealth Standard1 citation
Conduct testing and exercise requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2023
Aug 25, 2022Fire Safety StandardNo citations
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Acacia Health Center offer?
Acacia Health Center offers Skilled Nursing / Long Term Care.
Where is Acacia Health Center located?
Acacia Health Center is located at 4555 EAST MAYO BLVD in PHOENIX, Arizona.
What do families say about Acacia Health Center?
Families and healthcare partners who worked with Acacia Health Center after surgeries, falls, or hospital stays consistently praise the compassion, attentiveness, and professionalism of named staff members in nursing, therapy, and social work. A smaller number of reviewers describe slow response times to call lights, inconsistent attentiveness from certain staff, and at least one case of the facility declining to admit a prospective resident.
How did Acacia Health Center do on recent health and safety inspections?
Acacia Health Center had 5 government inspection visits in the last three years, with 6 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Acacia Health Center?
Submit the Request Information form on this page to connect with Acacia Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Acacia Health Center? Claim this listing to update photos, pricing, and details. It's free.
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