M Spencer
May 2026
I used Cypress for two distinct periods of time for each of my parents. Both were on hospice services, and each needed someone here for safety. We had regularly scheduled caregivers when I was working, and we also had extra days when I needed to be out of the home. These wonderful caregivers were professional, attentive, kind, respectful, caring, and competent. I work in the medical field, and I felt confident leaving my mom and dad in their care immediately after meeting them. Our regular caregivers felt like an extended part of the family; they were here for me as well as my parents. The ones who covered were also great. We had one incident where a scheduled caregiver did not show up (due to a miscommunication), and Cypress got right to work finding us a wonderful fill-in. I am confident that they would handle any problem well. The consistency of caregivers was huge.. A great big shout out and thank you to Roza, the best of the best. A hearty thank you to all the caregivers who touched our lives as well as the staff at Cypress who helped us along the way. The caliber of caregivers exceeded my expectations, and I highly recommend this agency.






