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Reviewers describe Acacia Creek as a well-maintained, resident-driven community where people move through a full continuum of care—from independent living to memory care—without leaving the campus. Families and visitors consistently praise the staff's helpfulness, the cleanliness of the grounds, and how engaged and happy residents seem. One visiting professional noted a communication gap between staff in different buildings.
AI-generated from reviews and community data.
Acacia Creek Retirement Community is a senior living community in Union City, California offering Independent Living and Assisted Living. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.6 out of 5 across 59 reviews.
Acacia Creek is an independent living and continuing care retirement community in Union City, California, situated on a 305-acre hillside location surrounded by natural landscaping in the Bay Area, approximately 20 miles from San Jose and Oakland and 30 miles from San Francisco.
The community offers spacious, light-filled one and two bedroom apartments with chef-prepared meals and is certified as a center for successful aging. Acacia Creek operates as a MASTERPIECE community, an integrated approach based on research that emphasizes lifestyle enhancement, learning new skills, personal growth, and fulfillment for residents.
Residents participate in a vibrant social culture featuring resident-led wellness programs, joint team member and resident events, and numerous activities designed to foster friendship, personal fulfillment, and engagement. The community emphasizes creating a supportive environment where residents embrace each day with neighbors who share similar values.
The campus is pet-friendly, welcoming residents who wish to bring companion animals. The community provides world-class services aimed at offering residents security, peace of mind, and an active lifestyle in graceful surroundings.
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Help Me Choose4.6overall · 59 ratings combined
4.6★ on Google (59)
Namerié Carraway
Oct 2025
I was here for work, I work as a home health nurse. I would have given it five stars but the staff was not very helpful in knowing what building their residents are in or communicating with one another in each building. Other than that, it's a beautiful place
Dale Corpus
Apr 2025
Acacia Creek is a truly exceptional retirement community. From the moment you step onto the campus, you can feel the warmth and vibrancy of the environment. The staff is incredibly welcoming, professional, and genuinely dedicated to supporting the residents’ wellbeing. The community itself is beautifully maintained, offering stunning grounds, modern amenities, and a wide variety of engaging activities. What really sets Acacia Creek apart is the sense of community — it’s clear that residents aren’t just living here; they’re thriving. If you’re looking for a place where independence, connection, and quality of life are prioritized, I highly recommend Acacia Creek!
carole silva
May 2023
Why I stayed at Acacia Creek By Carole Silva, PhD At first, it took a while for me to undo my boxes and set up my apartment the way I like. I first noticed the nice balcony where I could put my plants. Everything was so clean and each Monday the housekeepers would come in, change my sheets, dust and vacuum. I was surprised then, on a Monday holiday, the housekeepers still maintain their regular Monday schedule. The next thing I noticed was how fast a team (Mina & Carolee) was at my side when I had a miss-hap. It was in less that 2 minutes the two folks were applying pressure to stop bleeding and applying ice. A call went to 911, I was checked out, and was back the next day plus healed in a month because of their quick action. I have visited all four buildings on this campus, each for a different level of care from totally independent (Acacia Creek) to totally dependent and memory care. The different levels of care are what make this campus different from other senior centers that I have visited in Northern and Southern California and in another state. I would definitely recommend this place over the others I have visited. Combine all the reasons listed above, and it is the one, big reason why I would not let my family take me away from this place. I have been here for 5 years. I love just being friends with my family and not a burden. We have much happier visits, so I can continue my socialization with these happy, caring residents here at Acacia Creek!
JoElyn Rose
Mar 2023
My first visit to Acacia Creek was very helpful and informative. Denise spent over an hour giving me a tour and answering my questions. I was impressed with the facility overall and even more impressed with how residents are encouraged to help develop and lead the many programs offered. On my second visit I met a very active resident who was made me feel welcome and answered more questions. With these two positive experiences, I requested to be put on the waiting list to be notified when an apartment becomes available. Getting on the waiting list also permits you to sample classes and other activities at Acacia Creek.
Rick Hood
Feb 2023
I have often visited friends that have moved up to Acacia Creek. I found the staff to always be very helpful and the environment safe and clean. The residents are very happy and enthusiastic about their lifestyle. Now I am approaching the time for me to move out of my house. I have looked at a number of different senior communities. Acacia Creek is easily the best choice I have found. I happily look forward to making Acacia Creek my final move.
4 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 2, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2019
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2019
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2019
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2019
List the names and contact information of those in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2019
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2019
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Acacia Creek Retirement Community offers Assisted Living and Independent Living.
Yes. Acacia Creek Retirement Community lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Acacia Creek Retirement Community is located at 34400 Mission Blvd. in Union City, California.
Reviewers describe Acacia Creek as a well-maintained, resident-driven community where people move through a full continuum of care—from independent living to memory care—without leaving the campus. Families and visitors consistently praise the staff's helpfulness, the cleanliness of the grounds, and how engaged and happy residents seem. One visiting professional noted a communication gap between staff in different buildings.
Acacia Creek Retirement Community had 4 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Acacia Creek Retirement Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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