1 / 5CMS Care Compare
Most reviewers describe Abbott Skilled Nursing and Rehabilitation Center as a warm, family-like environment where long-term residents are well cared for by attentive, kind staff, and where the food stands out as a repeated highlight. One detailed negative account, however, describes serious communication failures and neglect during a hospital-to-facility transition, raising concerns about responsiveness in urgent situations.
AI-generated from reviews and community data.
Abbott Skilled Nursing and Rehabilitation Center is a senior living community in Lynn, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 47 reviews.
Abbott Skilled Nursing and Rehabilitation Center is a 55-bed skilled nursing and long-term care facility in Lynn, Massachusetts, serving patients recovering from hospitalization and those requiring extended residential care.
Families consistently describe the staff as genuinely caring and compassionate across all departments, from nurses and aides to kitchen and administrative personnel. Multiple families noted the facility feels like home, with staff members going above and beyond, such as following up with residents hospitalized for additional treatment. The environment is described as clean and supportive, with particular attention to residents' emotional wellbeing and dignity.
One family wrote that their father, after three years as a resident, is "relaxed and improving in every way," while another noted staff "have cultivated a supportive and loving environment" for both patients and each other. Families appreciate the professionalism paired with genuine warmth in day-to-day interactions.
Abbott holds a 4.6 out of 5 rating across 47 Google reviews, reflecting consistent positive feedback about staff attentiveness and the quality of the care environment.
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Help Me Choose4.6overall · 47 ratings combined
4.6★ on Google (47)
Flo Anderson
Oct 2025
My sister is a resident at Abbott Skilled Nursing and Rehabilitation Center. She has been at Abbott for nearly seven months. I am fortunate that Abbott opened its doors to my sister Pat. In her time there, Pat is relaxed and improving I n every way. Pat is wheelchair bound and suffers cognitive decline. Abbott is immaculate with staff and nurses who are kind and caring. My husband and I can sleep at night knowing that Pat is at Abbott.
Sebrena Stallworth
Feb 2025
I am incredibly pleased with the care and services provided at Abbot Skilled Nursing for my aunt. From the moment we arrived, the staff has been nothing short of amazing. Their professionalism and kindness have made a significant difference in my aunt's experience, and I am grateful for their dedication. The services offered are top-notch, ensuring that my aunt receives the best possible care. The nursing and kitchen staff deserve special mention for their outstanding work. The meals are phenomenal, offering both variety and quality that my aunt truly enjoys. Overall, I am very impressed with Abbot. It provides a warm and welcoming environment that feels like a second home for my aunt. I highly recommend this facility to anyone seeking compassionate and comprehensive care for their loved ones.
Dynisha Lee
Feb 2025
I recently had the pleasure of visiting Abbott Skilled Nursing, and I must say, it was an exceptional experience from start to finish. The staff across all departments are truly remarkable—each person I encountered was not only professional but also genuinely caring and compassionate. It's clear that they have cultivated a supportive and loving environment, both for the patients and among themselves. The level of care provided is outstanding, and it's evident that the well-being of their patients is their top priority. Additionally, the food was fantastic, offering a variety of delicious and nutritious options that cater to different tastes and dietary needs. Overall, the service at Abbot Skilled is second to none. I wholeheartedly recommend this facility to anyone in need of their services, as you will be in the hands of a dedicated and wonderful team. Thank you to everyone at Abbot Skilled Nursing for your hard work and kindness!
Alla Voznyuk
Feb 2025
My dad is a long term resident who has been there for 3 years. Abbott feels like home, both for him and for me. Everyone has such a big heart and is caring, including the administrative staff, nurses/aides, and kitchen staff. When my dad went to the hospital recently, his nurses FaceTimed him to check on him. It truly shows how much they care and how much we consider them family. The social worker, Naomi, is very caring and supportive of his needs. The rehab department is very knowledgeable and attentive. The activities department make him smile everyday by checking in on him and bringing him snacks. The aides are always there for him, responding to his call light within seconds. I lost my mom 6 years ago at a different nursing facility, and I wish I knew about Abbott back then. Thank you Abbott staff for becoming our family.
Michele
Feb 2025
My elderly mother was placed here after hospitalization for stomach flu. Her oxygen level was not high enough for discharge. I could not contact anyone. No one would answer the phone or return messages. Finally I was told my mother could not walk or speak. I arrived on a Friday night and was able to walk in and find my mother. She greeted me with a big hug and "Thank God." Her roommate told me she had been taken off oxygen the previous day. I immediately got my mother up walking. She had not been permitted to go to the toilet. The staff assumed my mother's purse was locked in the social worker's office. She is actually in charge of the place. They had no access. On Monday I learned my mother's purse was actually in her room. Staff would walk around and people were screaming and no one seemed to care or respond. There was a woman wheeling herself around begging someone to help her get out of there. The food was plentiful and delicious. But the social worker tried to prevent me from taking my mother home. It was an absolute nightmare. I assume they are making money by keeping their numbers up. I took my mother home where she spent a lot of time in the bathroom. Thank God I got her out of that prison, and I am grateful that her roommate told me the truth.
4 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2023
Provide properly protected cooking facilities.
Severity C of L: potential for minimal harm, widespreadCorrected May 9, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected May 11, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Abbott Skilled Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Abbott Skilled Nursing and Rehabilitation Center is located at 28 Essex Street in Lynn, Massachusetts.
Most reviewers describe Abbott Skilled Nursing and Rehabilitation Center as a warm, family-like environment where long-term residents are well cared for by attentive, kind staff, and where the food stands out as a repeated highlight. One detailed negative account, however, describes serious communication failures and neglect during a hospital-to-facility transition, raising concerns about responsiveness in urgent situations.
Abbott Skilled Nursing and Rehabilitation Center had 4 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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