Martin Gertchev
Jul 2026
I highly do NOT recommend this place! I've had a terrible experience with Ben!
2nd Family of Glen Ellyn
411 N Main St Ste 1033.7(3 ratings)· Glen Ellyn average: 4.7
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Quick Facts
- Care Coordination
- Owner personally visits families before starting care
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for 2nd Family of Glen Ellyn are mixed, with two families praising the owner's personal attention and communication, while one reviewer reported a very negative experience without detail. This is a small, home health and hospice provider rather than a residential facility.
What reviewers praise
- Owner personally visits families to assess needs
- Helped match a caregiver quickly
- Process described as comforting during a stressful time
What reviewers flag
- One reviewer reported a terrible experience with the owner
- No published pricing information available
AI-generated from reviews and community data.
2nd Family of Glen Ellyn is a home care agency serving Glen Ellyn, Illinois offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.7 out of 5 across 3 reviews.
About 2nd Family of Glen Ellyn
2nd Family of Glen Ellyn is an at-home care agency serving clients in Glen Ellyn, Illinois.
Reviewers frequently praised the agency's responsiveness and attention to understanding each family's needs. Multiple families noted that the owner worked directly with them to match caregivers and guide them through the planning process, describing the experience as comforting during a stressful time. One reviewer highlighted "amazing customer service and materials." However, one reviewer reported a negative experience and did not recommend the agency.
Types of Care at 2nd Family of Glen Ellyn
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of 2nd Family of Glen Ellyn
3.7overall · 3 ratings combined
3.7★ on Google (3)
Tinker23#
Jun 2026
Amazing customer service and materials. The process and plans they have are very comforting to family at a time when things are so overwhelming. Ben was wonderful, calming, and thorough. Highly recommend to anyone needing in home assistance for a loved one or friend.
Mark Brandner
Mar 2026
The owner, Ben, called me back right away and came to our home to get to know us. He was very understanding of our needs and went out of his way to find the perfect care giver for my mom. He guided me through the whole process making it very care free for me which I appreciated during a stressful time of change.
Frequently Asked Questions
What types of care does 2nd Family of Glen Ellyn offer?
2nd Family of Glen Ellyn offers At-Home Care.
Where is 2nd Family of Glen Ellyn located?
2nd Family of Glen Ellyn is located at 411 N Main St Ste 103 in Glen Ellyn, Illinois.
What do families say about 2nd Family of Glen Ellyn?
2nd Family of Glen Ellyn carries a 3.7 out of 5 rating from 3 Google reviews. Reviews for 2nd Family of Glen Ellyn are mixed, with two families praising the owner's personal attention and communication, while one reviewer reported a very negative experience without detail. This is a small, home health and hospice provider rather than a residential facility. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit 2nd Family of Glen Ellyn?
Submit the Request Information form on this page, or contact 2nd Family of Glen Ellyn directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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