gale devore
Oct 2026
Everyone that came to work with my mom Evelyn Rogers was great they were very patient with her and didn’t mind repeating things over & over
21st Century Home Health Services
1575 Old Bayshore Hwy, Suite 3004.9(624 ratings)· Burlingame average: 4.8
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1 / 5Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2016
- Medicare certification
- Medicare-certified home health agency since 2016
- Ownership
- Privately owned agency
- Therapy services
- Physical, occupational, and speech therapy delivered at home
- Medicare quality rating
- Rated 4.0 of 5 stars by Medicare
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families and patients describe 21st Century Home Health Services as caring, knowledgeable and professional, with nurses, therapists and aides praised by name after surgeries and illness. Google reviews are overwhelmingly positive, with one report of unreturned phone calls and a delayed medication refill.
What reviewers praise
- Therapists and nurses praised as caring and knowledgeable
- Helpful after surgery, from wound care to regaining stairs
- Prompt communication when setting up appointments
- Staff teach and demonstrate exercises for lasting recovery
- Full team covers nursing, therapy, and aide visits
- Medicare rates patient care quality 4.0 out of 5
What reviewers flag
- One report of calls going unanswered and messages not returned
- One report of a client without medication for a week
- No published pricing; Medicare covers qualifying patients
AI-generated from reviews and community data.
21st Century Home Health Services is a home health agency serving Burlingame, California offering Home Health. Families rate it 4.9 out of 5 across 624 reviews.
About 21st Century Home Health Services
21st Century Home Health Services is a Medicare-certified home health agency serving Burlingame, CA and has been Medicare certified since 2016. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at 21st Century Home Health Services 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at 21st Century Home Health Services
Home Health
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Help Me ChooseReviews of 21st Century Home Health Services
4.9overall · 624 ratings combined
4.9★ on Google (624)
Team Sheltie
Oct 2026
Ken was our home health nurse. He was prompt, efficient and professional. we did not feel rushed and he answered all questions efficiently. Cassey and Erickson were our OT and PT. They were great at modifying excercises to my abilities. Pushed just enough to increase my stamina and strength. Just over two months from ICU release and I'm just about 100% back to prehospital condition.
Christine Finley
Oct 2026
Adriana provided exceptional, personalized care during a very challenging time. She was professional, patient, kind, and genuinely caring. I always felt that my care was her first priority, and her presence gave me peace of mind and comfort. She was reliable, dependable, and truly went above and beyond. I’m very grateful for the wonderful care she provided.
Patricia Torres
Oct 2026
21st Century Home Health Services has been scheduled caring for my mother for several months and her care being outstanding is an understatement. Her nurse Erika F. Has been one of the warmest, caring and BEST nurse we could ever ask for! She's very knowledgeable on my mother's care & we've developed a nice friendship with her as well. Actually looking forward to her visits! She goes above and beyond checking in on her to make sure she is ok on the days she's not there or simply after a visit and will be the stern medical advocate when she (my mom) can be difficult. She's patient, sweet & doesn't mind explaining things to where we can understand exactly what needs to be done! She's a vital part of the medical team and my mother's care and I appreciate all she has done to help my mother heal properly, as she IS with Erika being so on top of it! Much appreciate this team , namely Erika!
Blamoh Twegbe
Sep 2026
After a fall, my mom went through rehab and then came home, where 21st Century Home Health became a great source of support as she worked through mobility challenges and prepared to move into assisted living. Her nurses, occupational therapist, and physical therapists (Veronica, Jonathan, and Carlos) were kind, warm, funny, and encouraging teachers. Mom felt comfortable and truly cared for. We were sad when her care with them ended, but she is still doing the exercises they taught her. I highly recommend them.
Medicare Quality of Care
21st Century Home Health Services is a Medicare-certified home health agency (certified since 2016). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency76%US 79%
- Rated their overall care 9 or 10 out of 1081%US 85%
- Care was given in a professional way88%US 89%
- The team communicated well83%US 86%
- The team discussed medicines, pain and home safety80%US 82%
405 completed patient surveys, 20% response rate.
Hospital outcomes
- Discharged to the community88%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed89%US 83%
- Patients got better at bathing94%US 86%
- Patients' breathing improved94%US 85%
- Patients got better at taking medications correctly91%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations79%US 61%
Service area
21st Century Home Health Services reports serving 408 ZIP codes, including San Jose, Sacramento, San Francisco, Oakland, Berkeley, Santa Rosa, Concord, Salinas, Fremont, Hayward and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059725. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does 21st Century Home Health Services offer?
21st Century Home Health Services offers Home Health.
Where is 21st Century Home Health Services located?
21st Century Home Health Services is located at 1575 Old Bayshore Hwy, Suite 300 in Burlingame, California.
What do families say about 21st Century Home Health Services?
21st Century Home Health Services carries a 4.9 out of 5 rating from 624 Google reviews. Families and patients describe 21st Century Home Health Services as caring, knowledgeable and professional, with nurses, therapists and aides praised by name after surgeries and illness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from 21st Century Home Health Services?
Yes. 21st Century Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use 21st Century Home Health Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit 21st Century Home Health Services?
Submit the Request Information form on this page, or contact 21st Century Home Health Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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