Aegis Living San Francisco

Terri

May 2026

via Google ↗

I am a current resident of Aegis Living SF. I do not recommend this place. While the individual caregivers are wonderful, the Administrative staff leaves a lot to be desired. They have been completely unresponsive to my needs and requests for meetings. In addition, I have had my mail and packages opened without my knowledge nor permission. Contents of those packages were not given to me. Also, items have been taken (stolen) from my room, including CASH (2x$40) and 2 brand new Garment Bags (I still have the original packaging). The SSFPD has been very helpful in helping me recover the most important items (my 2 passports)! I am anxious to leave this place as soon as some legal issues are resolved.

Katie Albayrak

Dec 2025

via Google ↗

Amazing staff. I cannot praise Aegis SSF enough. The nurses are thoughtful and kind. The managers bring their dogs to work! It feels like a home although it is an “institution” for assisted living. My mom was there for almost 2 years before she passed. I felt incredibly supported by all staff. The cleaners, and support staff were professional and hard working. Their food is thoughtfully prepared and the wait staff remembers likes and dislikes. Espresso coffee machine, fresh ginger tea and snacks available in the lobby.

Constance Maurer

Feb 2024

via Google ↗

I just spent time at Aegis Living. It was a wonderful experience. They made sure I was comfortable in every way. When I arrived the staff greeted me "en masse." They made sure I was comfortable in my bed. Áegis is very clean, well taken care of and decorated nicely. It is homey and comfortable. The staff all learned my name and made it a point to greet me when they passed me. The food was good and they had choices. They had a new soup daily which I consider important in giving variety. Daily they publish a menu of activities. They change activities all the time and go from entertainment, to games, to physical activities, etc. they encourage group participation, etc. It is a comfortable, fun living environment which I recommend.

Annie Coots

Jan 2024

via Google ↗

I moved my grandmother into assisted living 5 months ago after 46 years of living in her own home out of state. I was so afraid how she would transition but the caring staff made it so great! They treat her like she is a guest at a hotel. They have many activities available (movies, art, scenic drives, happy hours, lessons, exercise) and they are just the right amount of encouraging but aren’t pushy about them if a resident isn’t into it. This is one of the best things about the care at Aegis - the staff is respectful of each resident based on their unique needs. My grandma cannot walk unassisted and they offer the perfect amount of help- encouraging her to keep moving safely and use her walker to get down to meals but also helping her when she needs special accommodations. They distribute her medications to her reliably, and have been very kind and patient when grandma gets confused. My grandma loves the food so much! Lots of variety as well as standby favorites. I was so nervous about this big change in our lives but she has come out happier and much healthier than when she was at home. I am so glad we chose Aegis San Francisco.

Timothy Lisk

Oct 2023

via Google ↗

Overall very positive. Much better holistic care for Parkinson's than my mom was experiencing at another facility. Staff are caring, compassionate, and responsive. We would have appreciated more proactive hand holding at move in to get set up with all the available services (there was a staff transition at the time), but have been very pleased and relieved with the transition.