4(4 ratings)· El Paso average: 4.3
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Based on a small number of Google reviews, families note that the assigned nurse and therapist from 1st Care Home Health Agency were professional, punctual, and reliable, though at least one reviewer felt the agency's administration mishandled a situation.
AI-generated from reviews and community data.
1st Care Home Health Agency is a home health agency serving El Paso, Texas offering At-Home Care and Home Health. Families rate it 4.0 out of 5 across 4 reviews.
1st Care Home Health Agency is a Medicare-certified home health agency serving clients in El Paso, Texas since 1999. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits at home.
The agency holds a 4.0 of 5 star quality rating from CMS. Reviewers consistently praised clinical staff for their professionalism and reliability, noting that nurses and therapists were punctual and communicative. However, reviewers identified administrative responsiveness and patient handling as areas needing improvement.
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Help Me Choose4overall · 4 ratings combined
4★ on Google (4)
Rick Artalejo
Dec 2019
Had 2 assigned to me, one to take vitals and the other to exercise me. They were very professional and responsible. They would call me when on route to me and always on time. Error was on administration and how unprofessional they handled situation. Will never recommend it. The two original which was my nurse and therapist are very professional. Adminstration needs work on patient handling.
1st Care Home Health Agency is a Medicare-certified home health agency (certified since 1999). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
Hospital outcomes
How patients did
Service area
1st Care Home Health Agency reports serving 22 ZIP codes, including El Paso, Anthony, Canutillo, Fabens, San Elizario. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 459477. National figures are the average across all certified agencies.
1st Care Home Health Agency offers At-Home Care and Home Health.
1st Care Home Health Agency is located at 1155 Larry Mahan Dr B in El Paso, Texas.
1st Care Home Health Agency carries a 4.0 out of 5 rating from 4 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. 1st Care Home Health Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact 1st Care Home Health Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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