MyLivingChoice

1st Call Home Healthcare

22367 Starks Dr

3.7(11 ratings)· Clinton Township average: 4.4

1st Call Home Healthcare — photo 11 / 5

Quick Facts

Ownership
Firefighter-owned home healthcare company
Specialty focus
Specializes in catastrophic auto or work injuries
Therapy services
Provides physical and occupational therapy contracts

What Families Think

1st Call Home Healthcare is a firefighter-owned home health agency in Clinton Township that focuses on helping people recover from catastrophic injuries and manage chronic conditions at home. Patient-focused reviews describe attentive, long-term nursing and therapy support, while other reviews—largely from an employee or job-seeker perspective—describe disorganization and poor communication.

The Good

  • Reviewers praise professional, caring PT/OT therapy support
  • Long-term nursing care for son over 4 years
  • Families feel treated as individuals, not just cases
  • Staff described as emotionally supportive through recovery

The Bad

  • Multiple reports of poor communication and disorganization
  • One serious complaint about being misled regarding unemployment claim

AI-generated from reviews and community data.

About 1st Call Home Healthcare

1st Call Home Healthcare provides home healthcare services in Clinton Township, Michigan, delivering care to patients in their own homes. The company is firefighter-owned and specializes in caring for individuals recovering from catastrophic injuries related to auto or work-related accidents, as well as those managing chronic illnesses or requiring assistance with home safety.

The organization emphasizes personalized care plans tailored to each patient's specific needs. Beyond physical health restoration, the company commits to providing emotional support and guidance throughout the recovery process, recognizing the impact that serious injuries can have on patients and their families.

1st Call Home Healthcare serves elderly individuals and those transitioning back home after hospital or long-term facility stays. The company employs licensed medical professionals who deliver comprehensive support in patients' homes, prioritizing both well-being and privacy during the care process.

Types of Care

Home Health and Hospice

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Reviews

3.7overall · 11 ratings combined

3.7★ on Google (11)

Mariah Thomas

Dec 2025

via Google

I can be expected not to show up again. I would NOT recommend anyone to work for this company. Everything was unorganized since day one, starting with the scheduling of orientation. A vast amount of the staff has terrible attitudes and very poor communication skills. Frustration within the job should never be reflected upon the employees. A clear understanding can never be acquired with over talking and poor attitudes. Thanks for attempting the opportunity, though. Happy holidays.

Laurie Oleksa

Apr 2025

via Google

1st Call has been providing nursing care for my son for over 4 years. I hav nothing but good things to say about this company and the care they provide to their patients.

Rehab one for Senior care

Jan 2025

via Google

We have therapy contract ( PT and OT) services with this agency. We think this is an outstanding agency, very professional and caring agency. Wish you all the best.

CRICKET Michelle Lynn Zimmerman

Jan 2023

via Google

They lied about me to the unemployment office. They expect me to walk to a job that's 20 miles from my house. No buses the closest buse is 9 miles out in farm land no sidewalks. I'm starving, I'm loosing everything bc they lied. I'm 52 and I'm so hungry and will be homeless bc of this agency. Theydon't care

Sandra

Feb 2021

via Google

Beyond grateful. I will never be able to express how wonderful this team took care of my son. They were there every step of the way. Their love and support is exceptional. Our family wasn’t just a ‘case’ or a ‘number’ to them. We actually mattered, and it showed.

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Nearby Communities

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