Senior Helpers

450 White Pond Dr #200 Akron, Ohio, 44320

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Type of Senior Living

  • Home Health and Hospice
  • Nursing Home
  • Respite / Short-Term Care
  • Memory Care
  • At-Home Care


Senior Helpers of Greater Akron-Medina is the premier provider of in-home senior care. We offer tailored services ranging from companion care for seniors who need daily assistance to in-depth specialized care for those with Alzheimer's, Dementia, Parkinson's and other chronic diseases.

Services we provide

Senior Helpers of Greater Akron-Medina offers a comprehensive suite of programs and services that support aging in-place.

Choose from the following list:

•    Services Overview
•    Alzheimer's & Dementia Care
•    Parkinson's Care
•    Companion Care
•    Personal Care
•    Transitional Care
•    Chronic Disease Care
•    VA Benefit Assistance
•    Respite Care
•    Surgery Assistance
•    Wellness Watch
•    End-of-Life Support Care

About the office

Senior Helpers of Greater Akron-Medina was established in 2008 and enjoys a decade-long reputation for high-quality senior care. At Senior Helpers of Greater Akron-Medina our primary goal is to provide a high quality of life for our clients and their families by delivering customized, dependable and affordable care.

Meet the Greater Akron-Medina Office

More than 90% of seniors want to age in their own home with dignity. But getting the right type of care can seem daunting. At Senior Helpers of Greater Akron-Medina we believe getting the best care for your loved ones should not be complicated. Jen Biscan leads the Greater Akron-Medina office because of her passion for helping others and her interest in the growing need for in-home care services. Jen is committed to delivering the best possible in-home care to seniors in the community.

We take in-home care very seriously and make it a priority to provide the highest level of client service possible. Over the past 10 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. They did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 17 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated offices across the United States.

Senior Helpers of Greater Akron-Medina was proud to join the system in 2008. We are fully committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one and your options. Together we can discuss their needs, review our senior care services and determine what's best for your entire family.

We will cover:

•    Your family's specific goals
•    Your loved one's daily plan design and schedule
•    Pricing and payment methods
•    Implementation process
•    Ongoing communication and follow-up plan


Alzheimer's & Dementia Care

Alzheimer's disease is a progressive and degenerative brain disease and the most commonly known form of dementia. What you may not know, is that Dementia is not a specific disease. It is actually an overall term used to describe a group of symptoms specific to memory loss and other cognitive impairments that are serious enough to interfere with your loved one's daily activities.

If your elderly loved one in Akron, Ohio, is suffering from Alzheimer's or another form of dementia, caring for them can take a tremendous toll on your own physical and emotional well-being. Because of the progressive nature of the disease, many families choose the support and assistance of home care professionals like Senior Helpers. As the leading industry experts in Alzheimer's and dementia care, you can trust Senior Helpers to make your loved one's life, and yours, much easier and more enjoyable.

We will work with you to create a customized home care plan that changes as your loved one's needs change. Our care team has extensive training and experience in providing the right level of individual care and support, while carefully monitoring everything from medication to daily activities. Our goal is to create a positive environment and activities that focus on what your loved one is still able to do, not what they can no longer do. We do this through our Senior Gems program.

Senior Gems: Helping Caregivers Assess and Provide Care for Seniors with Alzheimer's and Dementia

The Senior Gems created by Senior Helpers, is a method used provide effective strategies for support and care for your loved one for everything from normal aging through late stage dementia. Through Senior Gems, we are able to focus on what is precious and unique about each senior.

Changes take place as their disease progresses, but by taking a positive approach to care and using strategies that work, Senior Helpers can help your loved one to continue to live a purposeful life at home. The Senior Gems is based on the Gems, techniques, strategies, and overall approach to care which was created and developed by Teepa Snow, Positive Approach, LLC.

The Gems classification system allows trained Senior Helpers caregivers to:

•    Identify the characteristics of different stages of dementia
•    Understand what a person can still do based on a gem level
•    Use specific strategies based on gem level to care for our seniors.
•    Create the best plan for caring for the individual long term.

Senior Gems Strategy for Care Wheel

If your loved one is showing signs of dementia, you can both benefit from the concepts and the tips that the Senior Gems provides.

The Senior Gems Strategy for Care Wheel is a wonderful tool that provides an introductory overview of the Senior Gems classification system, along with some strategies for caregivers and family members to use as they are caring for someone with brain change.

Why Senior Gems?

The Senior Gems helps families and caregivers prepare and care for those loved ones who are living with dementia. If your loved one is showing signs of dementia, you can benefit from the concepts and the tips that the Senior Gems provides.

How Senior Helpers Uses Senior Gems

Senior Helpers works closely with renowned dementia care specialist, Teepa Snow, OTR/L, of Positive Approach, LLC to create and prepare comprehensive training programs for Senior Helpers caregivers throughout the country. This ensures each senior receives the right kind of care for their unique situation.

A sample care plan for your loved one may include activities that:

•    Encourage engagement in daily life
•    Create opportunities for social interaction
•    Stimulate the brain
•    Reminiscence therapy

From hours of introductory training to on-going training delivered both online and in-person throughout the year, our caregivers are prepared to help your loved one live comfortably and safely at home.

Respite Care

When a senior loved one needs a little extra help at home, the first instinct is often to offer that help ourselves. However, when you are caring for others, it is important to make sure that you are not neglecting your own health. While taking care of a loved one can be rewarding, it can also be stressful and a very time-consuming responsibility. You need regular rest to keep you focused, and time to take care of your responsibilities outside of your family as well. That's where a Senior Helpers caregiver can be of assistance.

Senior Helpers Respite Care Services  enable your senior loved one to comfortably remain in their own home, while providing you with a much-needed interval of rest or relief. As the primary caregiver for your loved one, it is important to recognize that it is ok to take a break from your caregiving responsibilities.

We're here to help you care for your loved one, giving you time to:

•    Run errands
•    Spend time with your family
•    Make personal doctor or dentist appointments
•    Take a weekend getaway
•    Spend some much needed time alone

These short-term breaks can help to relieve stress, restore energy, and promote balance in your life. It also enables you to share the responsibility for caregiving while getting the needed support for yourself and loved ones.

Our Respite Care Services include:

•    Assistance with activities of daily living
•    Performing personal care (bathing, grooming, etc)
•    Dressing
•    Meal preparation
•    Performing light housekeeping
•    Laundry
•    Providing companionship

Where to Begin

We understand the trust you're placing in us by allowing us to care for your loved one in your absence. We know that caring for your senior is not just about following a schedule. When you contact Senior Helpers, we will answer your questions and address any concerns you may have. We will compare your preferences to our caregivers qualifications, ensuring a compatible match. Our caregivers offer companionship at home, or in your loved one's senior community.

Senior Helpers' clients have peace of mind knowing that they are working with an industry expert dedicated to their satisfaction. Contact us today to schedule a free in-home assessment today.

Personal Care

Senior Helpers understands the difficulties that a family faces when every day activities and personal tasks become challenging for a loved one to complete on their own as a result of an injury, medical condition, or simply part of the aging process. Sometimes, those personal tasks require a little more hands-on support. Our in-home personal care services offer families the opportunity to take time out from caregiving responsibilities, leaving their loved one in the hands of a trusted Senior Helpers caregiver.

Our fully screened, trained and dependable caregivers provide sensitive, confidential care in a way that respects your loved one's dignity and well-being while helping them to remain independent for as long as possible.

Senior Helpers Personal Care Services help to make aging in place a possibility for seniors throughout our community.

With Senior Helpers, you can feel confident that your loved one is getting the care they need, exactly when it is needed.

Our Personal Care Services include:

•    Assistance with a safe bathing environment
•    Personal hygiene assistance
•    Diet monitoring
•    Meal planning
•    Medication reminders
•    Bathing assistance
•    Assistance with dressing
•    Walking assistance
•    Assistance with restroom use

Begin Services Today

Senior Helpers' personal care services are tailored to meet the individual needs of each one of our clients and are available 24-hours a day, seven days a week, including all holidays and weekends. Our goal is to foster meaningful relationships with all of our clients while assisting with their daily personal care routines so they can look and feel their best. Start today by setting up your FREE in-home assessment or contacting our office to speak with a Senior Helpers elder care expert to learn if personal care is right for your loved one.

Room Amenities
Private Rooms
Meals & Dining
Dietary Accommodations
Property Amenities
  • On-Site Medical Staff
  • Housekeeping
  • Laundry Service
  • 24-Hour Staff
  • Outdoor Patio
  • Transportation Services
  • Medication Management
  • Walking Paths
  • Fitness Center
  • Gathering / Activity Spaces
Social Activities



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