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Woonsocket Health & Rehab Center

262 Poplar Street

2.5(42 ratings)· Woonsocket average: 4

Woonsocket Health & Rehab Center — photo 11 / 2

Quick Facts

Total units
150
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
150
Licensed capacity
Licensed for up to 150 residents

What Families Think

Reviews for Woonsocket Health & Rehab Center are mixed and often troubling, with multiple families describing lapses in basic care, communication, and food quality, alongside a couple of accounts praising kind and attentive staff. The community holds a 2.5-star average from 42 Google reviews, reflecting this inconsistency.

The Good

  • Some staff described as warm and caring
  • One family called facility clean and fresh
  • Nurses responsive in at least one case
  • Director personally addressed a family's phone request

The Bad

  • One report of a fall victim left on floor overnight
  • Multiple reviewers say food is cold, bland, or poor quality
  • One account of missed or mismanaged medications
  • One report of inadequate accommodations for hearing-impaired residents
  • One reviewer says a family member declined physically during stay

AI-generated from reviews and community data.

About Woonsocket Health & Rehab Center

Woonsocket Health & Rehab Center is a skilled nursing / long term care community in Woonsocket, Rhode Island. The community is licensed for up to 150 residents.

Families rate Woonsocket Health & Rehab Center 2.5 out of 5 based on 42 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.5overall · 42 ratings combined

2.5★ on Google (42)

Aldor Degre

Apr 2026

via Google

My brother is currently there and a staff there is uncaring. He fell out of bed in the middle of the night and they left them on the floor all night long and told him that he needed to be careful when he got out of bed and still left him on the floor. This is unacceptable. He has had four strokes and is learning how to walk and be mobile again. But you leave him on the floor all night and it being cold is unacceptable.

Juju

Aug 2025

via Google

I left a one star review because while entering this facility I seen a staff member named Nhadiah i believe thats the name i seen on the badge that day . She was very rude and gave me an attitude when I came to deliver a pizza, she was telling me rudely to just leave it if paid. Her attitude towards me was highly unacceptable . I know I was a delivery driver but that doesn’t mean people who think they are in a higher position can disrespect others from outside especially if I’m coming into a nursing home seeing the well being of other elderly people.

Linda Dallaire

Aug 2025

via Google

Woonsocket Health Center is a wonderful, kind and caring facility. The staff are absolutely wonderful. I cannot express the great care and kindness my brother was always shown during his stay there. I would definitely recommend this facility for long term care to anyone. They are truly amazing people. The facility is always very clean and fresh. I never once had difficulty finding a staff member, they were always available, helpful and always friendly. I'm so thankful for all of them and the wonderful residents I met along the way.

James Custode

Oct 2024

via Google

Nice rooms somewhat clean. Staff mostly are friendly but the food is absolutely atrocious. And I eat almost anything. And it is always cold. Portion sizes are smaller than frozen smart meal. Vegetables are freezer burnt. This is a current update... I was treated poorly and was lied to every day. Staff is disingenuous and I was forced out due to a severe migraine condition and not allowed to return. The best part is the bed and air conditioner In room. But otherwise STAY CLEAR.. there are plenty other rehab facilities in Woonsocket

Lei Lei

Apr 2023

via Google

Some nurses are nice and do what they can; hence the 2 stars, but this has fallen down on ADA obligations. No phones for the hearing impaired, which would pretty much be everyone. Mom has been here for 4 weeks and still has no way to have effective communication with family out of the area. Next step is for me to open a complaint with the ADA for discrimination against the disabled. Food is not very good either. Most of the time it's cold and tasteless. Update: the director of infrastructure; and the owner of the place came to my mom's room to personally meet her and assure her they would provide her with an adequate phone for her needs. Apparently, my multiple requests over the past 4 weeks never made it past the floor or social worker. The director ordered one and it will be installed in 2 days. I was pretty impressed by this, so I added a star. I'm still looking to have her transferred due to other issues, but this personal attention was very much appreciated. The PT drill sergeant doesn't work well for mom. she isn't into an 8am roll to the gym, just to be left sitting in her chair for hours until it's her turn. It's too painful, which they don't seem to care about. She's gone downhill physically since being there. The left hand doesn't know what the right hand is doing when it comes to medications either. they either missed medications that she was taking at home, or the list says to give her something but the nurses don't give it to her, or they say they've given it to her but they haven't really done so. my mom is actually worse there than she was at home. she has declined dramatically since being there.

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Frequently Asked Questions

What types of care does Woonsocket Health & Rehab Center offer?

Woonsocket Health & Rehab Center offers Skilled Nursing / Long Term Care.

Where is Woonsocket Health & Rehab Center located?

Woonsocket Health & Rehab Center is located at 262 Poplar Street in Woonsocket, Rhode Island.

What do families say about Woonsocket Health & Rehab Center?

Reviews for Woonsocket Health & Rehab Center are mixed and often troubling, with multiple families describing lapses in basic care, communication, and food quality, alongside a couple of accounts praising kind and attentive staff. The community holds a 2.5-star average from 42 Google reviews, reflecting this inconsistency.

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