Tiffany Smith
Jul 2026
Believe the 1 star reviews and complaints. My mom broke her femur, Kennestone got her on a waitlist for Ross in Acworth but at the time of her discharge still no bed so they picked this place. By the time I looked up reviews (also across the web) and called my dad to say NO they were already in route. She had to wear a diaper because she could not walk without assistance. The push button on the beds for the nurse is just a push button, no speaker. She pushed in the evening for a change, her roommate had diarrhea and also pushed. 12 hours later when PT showed up to get her she said "oh I cant today im still waiting on a nurse to change me" Her PT had to go track someone down to help my mom and her roommate get cleaned up. My dad went for a visit and she had been waiting 2hrs for a diaper change. She would not let him go complain because she feared she would be treated worse. Absolutely no one should be sitting 2-12 hours in a soiled diaper. She was there 6 days and never got a bath. When they decided to just check her out the desk staff was shocked at the reasons why. There are way too many complaints on here for staff to act like they have no idea what is going on. Add the fact the place looks like it was built in the 70s and has never been taken care of. Parts of walls missing, sheet rock showing. Her roommate said part of the roof collapsed recently. If you care about your loved one find another place and keep them at home until you do.






