Bellevue Village at Neese Road

Allie

Jul 2026

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update 7.2026<br><br>community has gone downhill since management turnover. the updated furniture masks just how poorly maintained this building is. residents don’t have control<br>over thermostat and the room<br>is normally an uncomfortable temperature and there’s hardly anyone available to talk to when you visit. often quite with no lively activities going on like they used to.<br><br>———————————————————<br><br>My aunt has been living here for over two years and we are thankful everyday for the staff. The team there now is excellent and their passion for seniors really shows. Cynthia, Executive Director, is very communicative. Very beautiful and clean community.

Allie

Jul 2026

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update 7.2026 community has gone downhill since management turnover. the updated furniture masks just how poorly maintained this building is. residents don’t have control over thermostat and the room is normally an uncomfortable temperature and there’s hardly anyone available to talk to when you visit. often quite with no lively activities going on like they used to. ——————————————————— My aunt has been living here for over two years and we are thankful everyday for the staff. The team there now is excellent and their passion for seniors really shows. Cynthia, Executive Director, is very communicative. Very beautiful and clean community.

Sean Pruitt

Nov 2025

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My mother recently moved into the Bellevue Village at Neese Rd Memory Care unit. The process was extremely efficient and easy and the staff was outstanding. Everything from the initial tour, to the support during the move, and ultimately how they work with my mother to provide her care and ensure her comfort. I feel tremendously lucky to have found Bellevue Village at Neese Rd for my mother's long-term living and care. The community is clean and bright, with welcoming staff and fun events. The rooms are spacious and flexible. Finally, my mother is also happy with her new living space and enjoying her experience.

Rich

Oct 2025

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I relocated my Mom from one memory care facility to Bellevue. I was worried about the move and how my Mom would do. The entire staff was so helpful during the transition and most important made my Mom feel welcome.

001 Feltmann1

Sep 2025

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- Med Tech Issues, meds not properly given<br>All the staff and caregivers have been great and responsive. However, I have to sadly give a low rating because my mom’s health also lies in the hands of the med tech. Her meds aren’t being given properly and when questioned last night I was told by state law they can be given 1 hr before or after the time due. Unfortunately, this doesn’t work with specific meds. I was then told to reach out to Lori instead of addressing the problem as I was told the delay of giving the meds at the proper time was due to training someone else. This person also went on to override my request to allow 30 min that is needed before eating. The food was then delivered to my mom prior before she should eat. All need to be aware that medications aren’t being administered here as prescribed and they’re taking liberties based upon what they think is ok. Please watch over anyone that you know here! I’ll provide an update once I receive a response back from the staff as they wouldn’t discuss the issue with me on 9/22/25