The W Assisted Living is an assisted living community in Upper Marlboro, Maryland, licensed for up to 55 residents. The community offers 24-hour staff, medication management, private rooms, an emergency call system, housekeeping and laundry services, and wheelchair accessibility, along with gathering spaces and social activities.
Reviewers raise serious concerns about care and facility conditions. Multiple families reported unexplained bruising on residents and falls requiring medical attention, with management reportedly unwilling to provide incident reports. The community's cleanliness and maintenance are also consistently criticized, with reviewers noting odor issues, filthy rooms, and poor upkeep of common areas including the courtyard.
Families emphasize the importance of regular visits and close monitoring, citing insufficient supervision and staffing levels as ongoing problems.