David Stultz
Mar 2026
I was complete satisfied with the care I received at Woodland Oaks. The entire experience was filled with caring and professional care. I highly recommend this facility.
1 / 2Quick Facts
- Total units
- 110
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 110
- Inspections
- View history (8 citations)
- Rehab availability
- Used for short-term rehab after injury
CMS Care Compare
What Families Think
Reviewers largely describe Woodland Oaks as a caring, clean skilled nursing and rehab facility, with several families praising the staff's attentiveness to long-term and short-term residents alike. However, one detailed and serious account describes neglect during a night shift, including an ignored call light and delayed response to a medical emergency.
The Good
- Staff described as caring across nursing, therapy, and admin
- Facility praised as consistently clean
- Positive experience with short-term rehab recovery
- Long-term dementia care spoken of warmly
- Therapy team noted for going above and beyond
The Bad
- One serious report of night shift neglect and ignored call light
- Concern raised about nighttime supervision and management
AI-generated from reviews and community data.
Woodland Oaks Health Care is a senior living community in Ashland, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 27 reviews.
About Woodland Oaks Health Care
Woodland Oaks Health Care is a skilled nursing / long term care community in Ashland, Kentucky. The community is licensed for up to 110 residents.
Families rate Woodland Oaks Health Care 3.6 out of 5 based on 27 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Woodland Oaks Health Care
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Woodland Oaks Health Care
3.6overall · 27 ratings combined
3.6★ on Google (27)
Karen Ingles
Jun 2024
The night time shift at this facility neglected my mother. She had her call light on and could see the help in the hallway ignoring her light. Our mother had to call a family member to get help. They did nothing until her daughter called the facility and told them something had better be done. Turns out she had a heart attack and they let her lay there. Her catheter was tangled the night before and she tried to get help. The person working came in saw she had a catheter and said “you have a catheter just pee” and threw up her hands and walked out of the room. This place needs better night time supervision and management. Is this the kind of care you want for your loved one?
1Happy Hiker
Dec 2023
My nearly 101-year old mother has been a long-term resident at Woodland Oaks for nearly 3-years. I am most grateful for the care she's been given. The staff always treats her with kindness, patience, and top notch skill. And the facility is always very clean. The staff keeps my Mom comfortable by patiently assisting her with routines of daily living, such as dressing, feeding and bathing. Her clothes are laundered promptly, and she is always clean and well dressed. I am grateful to have my Mom at this facility since it gives me peace of mind knowing that she is being well taken care of.
Tamara Wellman
Nov 2023
My mom has been at Woodland Oaks for 2 months for rehab and care after breaking her arm. The care she has received here is unmatched to any other care facility weve ever been to. From the CNAs, the nursing staff, the Administrator, the Business Development Director, The entire Therapy staff and the Social worker have provided excellent care. There is no way to ever thank this staff enough for their genuine concern for my moms recovery. We appreciate everyone so very much.
Nancy Martin
Nov 2023
My sister has been here for almost a year. She has dementia. From the top administrative staff to maintenance and cleaning crew, these people are so caring and friendly. Nurses, aides, therapy bend over backwards to not only help my sister and other residents, but to help each other. WONDERFUL PEOPLE--WONDERFUL FACILITY. Would recommend to anyone and I do.
Government Inspection History
4 inspection visits in the last three years, 8 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 29, 2026Fire Safety StandardHealth StandardNo citations
Apr 17, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 9, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025
Jul 16, 2024Fire Safety Complaint1 citation
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 7, 2024
Nov 14, 2019Fire Safety StandardHealth Standard2 citations
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2019
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Woodland Oaks Health Care offer?
Woodland Oaks Health Care offers Skilled Nursing / Long Term Care.
Where is Woodland Oaks Health Care located?
Woodland Oaks Health Care is located at 1820 Oakview Road in Ashland, Kentucky.
What do families say about Woodland Oaks Health Care?
Reviewers largely describe Woodland Oaks as a caring, clean skilled nursing and rehab facility, with several families praising the staff's attentiveness to long-term and short-term residents alike. However, one detailed and serious account describes neglect during a night shift, including an ignored call light and delayed response to a medical emergency.
How did Woodland Oaks Health Care do on recent health and safety inspections?
Woodland Oaks Health Care had 4 government inspection visits in the last three years, with 8 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Woodland Oaks Health Care?
Submit the Request Information form on this page to connect with Woodland Oaks Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Woodland Oaks Health Care? Claim this listing to update photos, pricing, and details. It's free.
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