1 / 5CMS Care Compare
Families describe a mixed experience at Woodcrest: many reviewers praise specific nurses, CNAs, and therapists by name for compassionate, attentive care during rehab stays, and several call the facility clean and well-organized. At the same time, a substantial number of reviewers report serious lapses — unanswered phones, slow response to call lights, missing belongings, and a few accounts of neglect or unclear communication after a resident's death — suggesting care quality can vary depending on staff and shift.
AI-generated from reviews and community data.
Woodcrest Post Acute & Rehab is a senior living community in Riverside, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.1 out of 5 across 90 reviews.
Woodcrest Post-Acute & Rehabilitation, located in Riverside, California, provides 24-hour skilled nursing care and rehabilitation services for patients recovering from illness, injury, or surgery.
The community emphasizes maintaining high medical integrity and building team spirit among staff to support quality care. Physical therapy and rehabilitation services are a core part of the offerings, provided in a comfortable and friendly environment for patients and their visitors.
Staff at Woodcrest aim to facilitate the transition into post-acute care in an informed and comfortable way, recognizing that this process can be difficult for patients, families, and guests. The setting is designed to be a beautiful and welcoming space for both patients and their loved ones during their stay.
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Help Me Choose2.9overall · 173 ratings combined
3.1★ on Google (90) · 2.7★ on Yelp (83) · Yelp page ↗
Dee S.
Jul 2026
P.S. I didn't mention Daniel. As far as I'm concerned he is the ONLY Person that really cares about his job. The rest do it n that's it. He's very attentive n shows ya what you're taking n why. He doesn't miss a stroke n I take lots of meds n he made SURE I had them all n the nebulizer stuff. I'll miss him. Thank you for a GOOD stay. Also your selection of TV leaves a lot to be desired.i don't understand Spanish.
Dee Scrugham
Jul 2026
I came to woodcrest for rehabilitation, I had a great experience I actually enjoyed my stay here. Rehabilitation team help with my walking Vanessa was outstanding! Nidia CNA was so kind to me. Jessica activities came and rescued me a few times from only watching TV. There is a lot of fun I truly enjoyed the variety of activities they have. The cleanliness of the place is outstanding the food was good. I only have good things to say about this place. Thank you! You have an outstanding group here !!!!
Karen H.
Jul 2026
Very pleased with the care from my caseworker Andrea CNAs Sheree and Jade, Nurse Steve and to the Physical Therapy team especially "G". I was under the care of Woodcrest for 14 days and the individuals mentioned above made my stay a good experience. I would highly recommend this facility. When you have individuals show you they care and they listen and display compassion. There are other individuals not mentioned that contributed to the quality of care I received. From my experience it's a definite "thumbs up".
Whit2006
Jun 2026
Not organized and professional at all!! We got a call from Gloria saying they had a bed for my father.<br><br>Because my dad was released from the hospital, she wanted my dad to go back to ER and have be seen again (which takes about 3-5hrs) be discharged and tell Them to send my dad to the woodcrest facility why.. cause its easier paper work on them.. smh.. and then had the nerve to call us and say we gave the bed away smh.. shame on you Gloria!! You did nothing but waste our time!!
Boulos Michael
Jun 2026
My mother concluded her rehab there for a couple of weeks. The place was clean, and the nursing staff was very warm. I'd like to especially highlight the physical therapy team, Sheila, Julie, Janet and the entire dream team of PT's. Thank You Woodcrest.
25 inspection visits in the last three years, 67 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2026
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026
Provide emergency officials' contact information.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 4, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 4, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 1, 2025
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 4, 2024
Have proper power supply for life support equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 23, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 31, 2024
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2024
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 17, 2024
Prepare residents for a safe transfer or discharge from the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 17, 2024
Give the resident's representative the ability to exercise the resident's rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 22, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2024
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 29, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 21, 2023
Showing the 24 most recent of 25 inspection visits.
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Woodcrest Post Acute & Rehab offers Skilled Nursing / Long Term Care.
Woodcrest Post Acute & Rehab is located at 8133 Magnolia Avenue in Riverside, California.
Families describe a mixed experience at Woodcrest: many reviewers praise specific nurses, CNAs, and therapists by name for compassionate, attentive care during rehab stays, and several call the facility clean and well-organized. At the same time, a substantial number of reviewers report serious lapses — unanswered phones, slow response to call lights, missing belongings, and a few accounts of neglect or unclear communication after a resident's death — suggesting care quality can vary depending on staff and shift.
Woodcrest Post Acute & Rehab had 25 government inspection visits in the last three years, with 67 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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