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Woodcrest Assisted Living

2901 Neeley St

3.4(8 ratings)· Batesville average: 4.3

Woodcrest Assisted Living — photo 11 / 5

Quick Facts

Location
Adjacent to White River Medical Center
Nursing coverage
On-site and on-call registered nurses 24/7
Apartment setup
Apartments come unfurnished, residents supply furniture

What Families Think

Reviews of Woodcrest Assisted Living are sharply mixed, with some families praising long-tenured staff and a caring atmosphere, while others report serious concerns about cleanliness, maintenance delays, and management issues. The community offers private apartments with kitchenettes and 24-hour nursing coverage, but several recent reviews suggest declining operational standards compared to earlier years.

The Good

  • Long-tenured staff who know residents well
  • Private apartments residents can personally decorate
  • 24-hour on-site and on-call registered nurses
  • Restaurant-style in-house dining with multiple settings
  • Coordination with residents' personal physicians

The Bad

  • One report of rodent droppings and urine in a resident's room
  • One report of an insect infestation dismissed by staff
  • One report of months-long delays fixing air/heat and a fridge
  • Multiple reviews cite management turnover and poor administration
  • One report of extra charges for in-room meals during illness

AI-generated from reviews and community data.

About Woodcrest Assisted Living

Woodcrest Assisted Living is an assisted living community in Batesville, Arkansas, designed for seniors seeking a carefree lifestyle with convenient access to shopping, medical offices, pharmacies, churches, and White River Medical Center. The community is centrally located in historic Batesville.

The community offers 24-hour professional care with on-site and on-call registered nurses, specialists, and support staff. Residents benefit from coordination with their personal physicians, a wellness center, and an emergency call system for added peace of mind.

Each apartment features a kitchenette for meal preparation, a private patio, free personal laundry room, individual climate control, and window coverings for privacy. Weekly housekeeping and linen services are available. The community provides restaurant-style dining prepared in-house, with options for dining in social areas, a private dining area, or outdoor spaces. Guest meals are available for a charge.

Residents enjoy access to a full-service salon, a hair salon, billiards, an activity room, a library, and a media room. The community offers scheduled transportation services, beautifully landscaped gardens, walking paths through courtyards, and covered outdoor areas. Programming includes stimulating intellectual, physical, recreational, and spiritual activities designed to engage residents.

The staff are trained to ensure residents feel at home with comfort and quality care. The community features luxurious furnishings and artwork throughout, individual mailboxes, and dedicated maintenance of buildings and grounds.

Types of Care

Assisted Living

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Reviews

3.4overall · 8 ratings combined

3.4★ on Google (8)

Stacy Gunderman

Apr 2025

via Google

Woodcrest staff exceeded expectations and requirements in caring for my mother.

Kelly Comer

Jan 2024

via Google

Honestly, there’s so many things I can say about this place. There’s an insect infestation that I’ve witnessed first hand that has been brushed off multiple times. Also when there was a small Covid outbreak my grandma didn’t want to leave her room and they said that she was gonna have to pay in order to have her food brought to her because she didn’t want to chance being sick. They also have staff up there that half way do things and that is not okay. My grandma and the rest of the residents deserve the best quality of care and this place is not it. You’re elderly family deserve to be at home with better quality care than here.

gallade dark version

May 2023

via Google

This is a great facility and wonderful staff. The staff that have been there have been there for years. They care deeply about their residents. They’re always available whenever needed. The facility is clean and well taken care of. Since it is assisted living the residents have their own apartments and their own space. They are free to decorate or add things as they want, as well as family. The facility allows them the freedom for personal expression. These apartments come unfurnished and family supplies them with their own furnishings. Residents maintain their own apartments and then report things as needed. I hate that there are people, whom do not visit, that are trying to slander this community of residents and the care that is given. It makes you wonder why they kept them there for so many years and would’ve continued to do so, but residents must be a certain acuity to live on their own in senior apartments. That they become angry when they can no longer stay.

Debi Nadler

May 2023

via Google

My mother in law was living there and we moved her. There were RODENT droppings and urine throughout her room. In her drawers, on the walls behind pictures, on the floor, even in her boxes that were stored in another area. It is disgusting to think that other residents probably are living with this.

Debra Murphy (Deb)

Apr 2023

via Google

Edit: 5 years ago this place was great and I gave it five stars. Currently I’d give zero if I could. The rumors you hear around town are true. Looks good on the outside but the management lacks structure and staff turns over frequently. My grandma was without operational air/heat in her room for months and when her fridge broke it took a over month for a new mini fridge to be installed. The administration has a chip on their shoulder and could use some management classes. The CNAs are overworked and not given respect for the work they do. Overall it’s poorly run and although there’s great decor and pretty brochures, they are a broken organization. I DO NOT RECOMMEND PUTTING YOUR LOVED ONE IN WOODCREST. Review from 2018: Amazing place with awesome staff! They really care about their residents. The facility is clean and well decorated. There are fun activities and lots of common areas for mingling. Some rooms have patios! The food is phenomenal, more like a restaurant than an assisted living home. We moved my gramma here and couldn’t be happier! It’s a wonderful home.

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Frequently Asked Questions

What types of care does Woodcrest Assisted Living offer?

Woodcrest Assisted Living offers Assisted Living.

Where is Woodcrest Assisted Living located?

Woodcrest Assisted Living is located at 2901 Neeley St in Batesville, Arkansas.

What do families say about Woodcrest Assisted Living?

Reviews of Woodcrest Assisted Living are sharply mixed, with some families praising long-tenured staff and a caring atmosphere, while others report serious concerns about cleanliness, maintenance delays, and management issues. The community offers private apartments with kitchenettes and 24-hour nursing coverage, but several recent reviews suggest declining operational standards compared to earlier years.

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