Bri Corbett
Feb 2026
People consistantly call my husbands phone because the phone number is 1 number off. This has been happening for years i feel bad for the people trying to get up with their loved ones
Windsor Point Retirement Community
1221 Broad Street
3.6(37 ratings)
1 / 4Quick Facts
- Total units
- 45
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 45
- Payment model
- Entrance fee (~$80k) refunded pro-rated over 4 years
- Care-level pricing
- Skilled nursing costs about $3,000/month more
CMS Care Compare
What Families Think
Family reviews of Windsor Point are largely critical, citing understaffing, inconsistent training, and disputes over billing and entrance-fee refunds after a resident's death. Several reviewers describe management as cold or profit-driven, though a few note that individual caregivers were kind and attentive.
The Good
- Some individual staff described as caring and attentive
- One reviewer said care was sufficient overall
The Bad
- Multiple reviewers describe understaffing and inadequate staff training
- One report of bed bugs discovered in memory care unit
- One report of medication not being distributed correctly
- One report of unresolved entrance-fee refund dispute after resident's death
- Several reviewers describe management as cold and profit-focused
AI-generated from reviews and community data.
About Windsor Point Retirement Community
Windsor Point Retirement Community is a skilled nursing / long term care community in Fuquay-Varina, North Carolina. The community is licensed for up to 45 residents.
Families rate Windsor Point Retirement Community 3.6 out of 5 based on 37 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.6overall · 37 ratings combined
3.6★ on Google (37)
Joseph & Virginia Constantino
Nov 2025
My mother has been at Windsor Point for a little over 4 years; she was in Assisted Living Plus up until 2 months ago. She was moved to Assisted Living and then the Memory Care unit. Obviously there is not enough staff; not trained well and not supervised well. This place is a real moneymaker for the owners and a hell hole for the patients (& probably the staff). RUN, DON'T WALK away from this place.
Pam Hart
Aug 2025
Poorly managed/run memory care center - Office Manager was a “no show” when I met with staff - medication is not distributed correctly! - the bed bugs the second week a family member was there says it all - external appearance deceiving & internally disorganized mess - some staff are extremely caring while others are rude and give patients minimal attention - do not recommend.
Mike Stanton
Feb 2025
Although there are some caring people working at Windsor Point, Persons in Lead positions, including Mgmt. come across as cold and phony. Everything seems to be about the almighty DOLLAR!! My Mom was an occupant there at Windsor Point for a couple of years. As Her health declined, there was constantly a push for her to be put in skilled nursing... which is a total oxymoron. Not much skilled about it. In fact, when WE had to pull Mom out to go to the hospital due to her declining health after being in "Skilled Nursing for 3-4 months, Rex Hospital got her in better health in 7-10 days. BTW...skilled nursing is approximately $3000 more per month. Not a positive experience. I would highly suggest looking elsewhere to place yourself or your loved ones.
Thea Lewis
Sep 2023
My mother in law was a resident of Windsor Point for two years until she passed away last year in July. Her care was sufficient. However, upon entering Windsor Point, she had to pay over an 80k entrance fee that would be used up over a period of four years. Since she died two years into her stay, my husband was due half of the 80k his mother originally gave to Windsor Point. The lease contract states that it ends upon death. Windsor Point is refusing to pay out the money until they rent her apartment out. It has been over a year and they still have not returned the funds that they owe my husband. Not only that but they have told us that we are not to contact them anymore about the money they owe my husband. Something is very fishy here and we have now had to secure an attorney. Be very careful with investing with Windsor Point. If your loved one dies before their initiation fee runs out after four years, they will do everything not to return the money that owe.
Frequently Asked Questions
What types of care does Windsor Point Retirement Community offer?
Windsor Point Retirement Community offers Skilled Nursing / Long Term Care.
Where is Windsor Point Retirement Community located?
Windsor Point Retirement Community is located at 1221 Broad Street in Fuquay-Varina, North Carolina.
What do families say about Windsor Point Retirement Community?
Family reviews of Windsor Point are largely critical, citing understaffing, inconsistent training, and disputes over billing and entrance-fee refunds after a resident's death. Several reviewers describe management as cold or profit-driven, though a few note that individual caregivers were kind and attentive.
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