MyLivingChoice

Windsor Place Home Care

111 S Pennsylvania Ave

2.3(6 ratings)

Windsor Place Home Care, photo 1

Quick Facts

Billing structure
Services billed hourly, not flat monthly fee
Self-directed care support
Offers Financial Management Services for self-directed HCBS waiver care
Oversight option
Home supervisory visits available anytime on request
Life management help
Assists with bill paying and paperwork, not just personal care

What Families Think

Windsor Place At-Home Care is a licensed home health agency in Columbus, Kansas, offering personal care, health monitoring, and household support for seniors who want to stay in their own homes. Reviews are sharply mixed: one client praised the attentive, professional help, but several others reported unreliable staffing, unreturned calls, and shortfalls in scheduled care hours.

The Good

  • One reviewer called care professional and detail-oriented
  • Individualized Service Plan reviewed and updated as needed
  • Helps clients with Medicaid applications and insurance billing
  • Covers household tasks like bill paying and shopping

The Bad

  • Several reviews cite workers not showing up with no fill-in
  • One report of calls not returned in a timely manner
  • One report of paying for hours the client didn't receive
  • Multiple reviewers describe poor management and customer service

AI-generated from reviews and community data.

Windsor Place Home Care is a senior care provider serving Columbus, Kansas offering At-Home Care. Families rate it 2.3 out of 5 across 6 reviews.

About Windsor Place Home Care

Windsor Place At-Home Care is a licensed home health agency serving Columbus, Kansas, and surrounding areas. The agency provides in-home care services designed to help disabled and elderly individuals maintain independent living in the comfort and security of their own homes.

Services include personal care such as bathing, grooming, toileting, transferring, and mobility assistance, as well as meal preparation and cleanup. The agency also offers health monitoring including vital signs monitoring and medication assistance, with staff reporting any changes in function or condition to case managers or family members.

Beyond personal and health care, Windsor Place provides household and life management support including shopping, house cleaning, laundry, bill paying, and paperwork assistance. Each client receives an individualized Service Plan developed by a case manager that is tailored to their unique needs and reviewed and updated as required.

The agency is licensed by the State of Kansas and maintains quality assurance through supervisor contact with clients to confirm satisfaction. Clients may also request home supervisory visits at any time. Windsor Place also serves as a leading provider of Financial Management Services under the Home and Community Based Service waiver for consumers choosing self-directed care options.

Services are billed on an hourly basis and may be paid through self-pay, long-term care insurance, or Medicaid assistance through Kansas's Home and Community Based Long Term Care Services program. The agency office staff can assist with insurance billing and Medicaid applications.

Types of Care at Windsor Place Home Care

At-Home CareHome Health and Hospice

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Reviews of Windsor Place Home Care

2.3overall · 6 ratings combined

2.3★ on Google (6)

Kayla Sorrick

May 2025

via Google

I would definitely put no stars we've had nothing but problems with this place the whole entire time They are not worth it skils is a much better place and they pay their workers can say I'm definitely unhappy They don't help their clients either

jessica morris

Feb 2025

via Google

Absolutely horrible customer service with this company

Jackie Moore

Sep 2020

via Google

Very professional, outstanding towards me, attention to detail I'm very impressed with the help I received

Lorna McDonald

Mar 2018

via Google

The worker is often unable to come and they do not have fill ins most of the time. They do not return calls in a timely manner either. My Mom is unable to cook or wash her hair so she needs this help. We pay over 400.00 a month and rarely get the 20 hours she is supposed to get. Very poor management.

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Frequently Asked Questions

What types of care does Windsor Place Home Care offer?

Windsor Place Home Care offers At-Home Care.

Where is Windsor Place Home Care located?

Windsor Place Home Care is located at 111 S Pennsylvania Ave in Columbus, Kansas.

What do families say about Windsor Place Home Care?

Windsor Place At-Home Care is a licensed home health agency in Columbus, Kansas, offering personal care, health monitoring, and household support for seniors who want to stay in their own homes. Reviews are sharply mixed: one client praised the attentive, professional help, but several others reported unreliable staffing, unreturned calls, and shortfalls in scheduled care hours.

How can families visit Windsor Place Home Care?

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Nearby Communities

Other senior living options within 25 miles of Columbus.