MyLivingChoice

Windsor Place At Home Care

201 N Pennsylvania Ave #104

3.8(6 ratings)· Independence average: 3.6

Windsor Place At Home Care, photo 1

Quick Facts

Self-directed care support
Financial Management Services under Medicaid HCBS waiver
Billing options
Self-pay, long-term care insurance, or Medicaid billing
Quality check-ins
Clients can request supervisor visits anytime

What Families Think

Windsor Place At-Home Care is a licensed Kansas home health agency offering personal care, health monitoring, and household support to help elderly and disabled clients stay in their own homes. Reviews are mixed: some families praise the friendly, helpful office staff, while others report frustrating breakdowns in payroll and authorization processes that disrupted care.

The Good

  • Friendly, helpful office staff, per reviewer feedback
  • Licensed home health agency in Kansas
  • Individualized Service Plans developed with a case manager
  • Supports self-directed care under Medicaid HCBS waiver
  • Accepts self-pay, long-term care insurance, and Medicaid

The Bad

  • One report of unpaid caregiver wages after background check dispute
  • One report of unresolved authorization/billing issue stopping a worker's pay
  • Only a handful of online reviews, limiting a full picture

AI-generated from reviews and community data.

Windsor Place At Home Care is a senior care provider serving Independence, Kansas offering At-Home Care. Families rate it 3.8 out of 5 across 6 reviews.

About Windsor Place At Home Care

Windsor Place At-Home Care is a licensed home health agency providing independent living services and supports in Independence, Kansas and surrounding areas. The agency enables disabled and elderly persons to remain in the comfort and security of their own homes by offering personalized assistance tailored to individual needs.

Services include bathing, grooming, toileting, transferring, meal preparation and cleanup, and mobility assistance. The agency also provides health monitoring such as vital signs checks and medication assistance, with reporting of changes in condition to case managers or family members.

Beyond personal care, Windsor Place At-Home Care offers instrumental support including shopping, house cleaning, laundry, and life management activities such as bill paying and paperwork. Each client receives an individualized Service Plan developed by a case manager, detailing the specific tasks and schedule of services, which is reviewed and updated as needed.

The agency is licensed by the State of Kansas and maintains quality oversight through supervisor contact with clients to confirm satisfaction. Clients may request supervisory visits at any time. Windsor Place At-Home Care also serves as a leading provider of Financial Management Services under the Home and Community Based Service waiver for consumers choosing self-directed options, ensuring 100% of state reimbursement rates for Direct Service Workers benefit caregivers.

Services are billed hourly and available through multiple payment methods, including self-pay, long-term care insurance, and Medicaid assistance through the Kansas Home and Community Based Long Term Care Services program. Office staff assist with insurance billing and Medicaid applications.

Types of Care at Windsor Place At Home Care

At-Home CareHome Health and Hospice

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Reviews of Windsor Place At Home Care

3.8overall · 6 ratings combined

3.8★ on Google (6)

Dustie Mcmillan

May 2026

via Google

They don’t like to pay after you work they try to say you didn’t pass a background check but you are a certified nurse at another facility they are just trying to use that as a excuse not to pay their employees who do home health

Debbie Gavin

May 2024

via Google

The ladies at Wndsor Place were very helpful in the beginning but when my worker came & couldn't clock in i was told that I had been kicked out of authinacare but no one could tell me what to do to get my worker back so she could get paid this happened about 3 weeks ago & thus still hasn't been taken care of.

Sally Davis

Sep 2021

via Google

The ladies in the independence office are so awesome. They're always friendly and always helpful. Thanks ladies! Windsor rocks!!!

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Frequently Asked Questions

What types of care does Windsor Place At Home Care offer?

Windsor Place At Home Care offers At-Home Care.

Where is Windsor Place At Home Care located?

Windsor Place At Home Care is located at 201 N Pennsylvania Ave #104 in Independence, Kansas.

What do families say about Windsor Place At Home Care?

Windsor Place At-Home Care is a licensed Kansas home health agency offering personal care, health monitoring, and household support to help elderly and disabled clients stay in their own homes. Reviews are mixed: some families praise the friendly, helpful office staff, while others report frustrating breakdowns in payroll and authorization processes that disrupted care.

How can families visit Windsor Place At Home Care?

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