Deborah Spittles
Mar 2026
Not happy with this place It doesn’t deserve even a one star
1 / 5CMS Care Compare
Reviews for Medicalodges Independence are largely critical, with multiple accounts describing neglect, hygiene issues, and rude staff behavior. A single detailed five-star review from a hospice professional describes friendly, knowledgeable staff and regular activities, but this stands apart from the majority of feedback.
AI-generated from reviews and community data.
Medicalodges Independence is a senior living community in Independence, Kansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.7 out of 5 across 9 reviews.
Medicalodges Independence is a skilled nursing and rehabilitation community in Independence, Kansas, serving short-term and long-term care needs for residents and those from surrounding communities.
The facility's staff of professionals work to help residents achieve their highest possible level of physical, emotional, and social well-being. The community is 100% employee owned, meaning each staff member has a personal, vested interest in providing quality care to residents.
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Help Me Choose2.7overall · 9 ratings combined
2.7★ on Google (9)
Deborah Spittles
Mar 2026
Not happy with this place It doesn’t deserve even a one star
Amanda
Aug 2025
I’m a travel aide, I work for a hospice company and I have had the opportunity to visit on a Regular basis 100’s of nursing homes and assisted living facility. medical Lodge of Independence Has the kind of staff I would In trust my family with. They always have activities going. Their staff is friendly and well knowledgeable in how to care for the aging. This facility is the best of its kind in the town of independence 10 out 10!!! ❤️
Cristen Martin
Mar 2025
This place takes Medicaid money and does not provide the level of care they commit to Medicaid under their contract. My mom was abused in this facility both physically and mentally. She was left in the bathroom, stranded for hours. She constantly had UTIs. She was told she had money somewhere and she owed them money when she had zero assets and only had Medicaid. She went without bathing for 3 weeks. I witnessed other patients in the facility being abused as well. One patient was self-pay and asked for things like to be taken someplace and they made a big deal about how much more money they needed from her. She was helpless. They take money and barely provide basic needs of care. Keep your loved ones far away from here.
ANDY C K
Feb 2025
Staff is rude and acts like they are miserable. No reason to be that rude for no reason
s e
Dec 2022
Why are there no pictures of the inside. Why are there no other reviews. Would you want your loved one going somewhere that seems to be "secretive"? Very concerning. May have to get a hold of a hotline to go in and check the welfare of these patients.
4 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2025
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023
Have restrictions on the use of highly flammable decorations.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2024
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 20, 2023
Implement a program that monitors antibiotic use.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 22, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2022
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Medicalodges Independence offers Skilled Nursing / Long Term Care.
Medicalodges Independence is located at 1000 Mulberry in Independence, Kansas.
Reviews for Medicalodges Independence are largely critical, with multiple accounts describing neglect, hygiene issues, and rude staff behavior. A single detailed five-star review from a hospice professional describes friendly, knowledgeable staff and regular activities, but this stands apart from the majority of feedback.
Medicalodges Independence had 4 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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