Jules Ewing
Jun 2026
Terrible place
Windsor Nursing and Rehabilitation Center of Alice
606 Coyote Tr4(42 ratings)
Part of Wellsential Health · 67 communities · 4.3★ average
1 / 5Quick Facts
- Total units
- 136
- Medicare rating
- 1 of 5
- Ownership
- Government, Hospital district
- Certified beds
- 136
- Inspections
- View history (31 citations)
- Licensed capacity
- Licensed for up to 136 residents
CMS Care Compare
What Families Think
Families and residents who stayed for short-term rehab generally praise the nursing and physical therapy staff as attentive and effective, with several describing successful recoveries. One review raises a serious warning about lawsuits and urges families to closely monitor loved ones, contrasting with the otherwise positive experiences shared.
The Good
- Attentive nursing and physical therapy staff
- Residents describe successful rehab outcomes
- Staff accommodated individual needs, like raising a commode
- Staff praised as friendly and helpful
- Good food with dietary substitutions offered
The Bad
- One serious report of lawsuits and urging families to monitor care closely
- One report noted limited night staff affecting response time
AI-generated from reviews and community data.
Windsor Nursing and Rehabilitation Center of Alice is a senior living community in Alice, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 42 reviews.
About Windsor Nursing and Rehabilitation Center of Alice
Windsor Nursing and Rehabilitation Center of Alice is a skilled nursing and long-term care facility in Alice, Texas, with a licensed capacity of 136 residents.
Families consistently praise the clinical care and attention from nursing staff, aides, and therapists. Multiple reviewers noted dedicated night staff, attentive nurses, and effective physical therapy that helped residents regain mobility. One family highlighted how the case manager and social worker worked hard to prepare their uncle for discharge home. Staff members like Norma, the ADON, earned specific recognition for being present on the floor, checking on residents, and bringing a caring presence even during evening hours. One family wrote, "the real gem is the people that work there." Several reviews mention the facility is undergoing updates to resident rooms and the building itself.
Feedback is mixed on operational consistency. Some families reported difficulty reaching the facility by phone and gaps in communication following a resident's passing. A few reviews flagged concerns about staffing levels and training. Food was mentioned as adequate, though one resident found it not to her taste. One family noted this is "not perfect," a realistic view echoed in the facility's overall pattern of strong clinical care alongside occasional administrative gaps.
Windsor holds a 4 out of 5 star rating across 42 Google reviews, with notably strong five-star reviews emphasizing quality nursing care and therapeutic services.
Types of Care at Windsor Nursing and Rehabilitation Center of Alice
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Windsor Nursing and Rehabilitation Center of Alice
4overall · 42 ratings combined
4★ on Google (42)
Cindy Rios
Jun 2026
Thank you Windsor of Alice Texas. My father completed his 21 days of skilled nursing and rehabilitation. Nursing staff and physical therapy did an excellent job with my father. I highly recommend Windsor nursing and rehabilitation center of Alice.
Belinda Ramirez
May 2026
My husband’s stay was great, everyone in staff was super helpful and I’m thankful for their help
Sonia Melendez
Apr 2026
So far have a good feeling about this place my friend was just admitted here I like the staff all very friendly the people look well taken care of and happy I hope this review stays this way
Denise Fey
Nov 2025
If you have a loved one in this facility check on them and follow up with a Doctor. Check out the actual law suits not their 5* reviews.
Government Inspection History
9 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 1, 2026Fire Safety StandardHealth Standard9 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadNo revisit needed
Mar 3, 2026Health Complaint1 citation
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026
Dec 9, 2025Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025
Jul 3, 2025Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 4, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 23, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 4, 2025
Feb 26, 2025Fire Safety StandardHealth Standard9 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 26, 2025
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 10, 2025
Jan 3, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 4, 2024
Dec 7, 2023Fire Safety StandardHealth ComplaintHealth Standard4 citations
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 28, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 28, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 25, 2023
Nov 2, 2023Health Complaint1 citation
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023
Aug 3, 2023Health Complaint2 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Windsor Nursing and Rehabilitation Center of Alice offer?
Windsor Nursing and Rehabilitation Center of Alice offers Skilled Nursing / Long Term Care.
Where is Windsor Nursing and Rehabilitation Center of Alice located?
Windsor Nursing and Rehabilitation Center of Alice is located at 606 Coyote Tr in Alice, Texas.
What do families say about Windsor Nursing and Rehabilitation Center of Alice?
Families and residents who stayed for short-term rehab generally praise the nursing and physical therapy staff as attentive and effective, with several describing successful recoveries. One review raises a serious warning about lawsuits and urges families to closely monitor loved ones, contrasting with the otherwise positive experiences shared.
How did Windsor Nursing and Rehabilitation Center of Alice do on recent health and safety inspections?
Windsor Nursing and Rehabilitation Center of Alice had 9 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Windsor Nursing and Rehabilitation Center of Alice?
Submit the Request Information form on this page to connect with Windsor Nursing and Rehabilitation Center of Alice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Windsor Nursing and Rehabilitation Center of Alice? Claim this listing to update photos, pricing, and details. It's free.
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