Grace Kelly
Oct 2021
Willow Gardens is no longer Willow Gardens. It has been bought out and is doing business as Silver Oak now. There has been almost a complete staff turnover since the buy out.
Willow Gardens Care Center
455 31st St3.4(18 ratings)· Marion average: 4.3
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1 / 2Quick Facts
- Ownership change
- Recently bought out and renamed Silver Oak
- Staff continuity
- Almost complete staff turnover after ownership change
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Willow Gardens Care Center, a skilled nursing and long-term care community in Marion, Iowa, has mixed reviews averaging 3.4 out of 5 stars from 18 Google reviewers. Many families praise the compassionate, attentive nursing staff, while a couple of reviewers raise concerns about inconsistent staff attitudes and a recent ownership change that brought major staff turnover.
What reviewers praise
- Compassionate staff praised by multiple reviewers
- Nurse takes time to explain care details
- Staff personalize care with favorite snacks and movies
- Community activities like caroling mentioned positively
What reviewers flag
- One report of staff not caring about residents or their jobs
- Recent buyout led to almost complete staff turnover
AI-generated from reviews and community data.
Willow Gardens Care Center is a senior living community in Marion, Iowa offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 3.4 out of 5 across 18 reviews.
About Willow Gardens Care Center
Willow Gardens Care Center is a skilled nursing and long-term care community in Marion, Iowa. The facility offers 24-hour staffing, on-site nursing care, medication management, housekeeping, an emergency call system, wheelchair accessibility, and social activities for residents.
Reviewers report mixed experiences with the care provided. Some families praise the compassionate approach of staff members and the attention given to residents' preferences and comfort. Others have raised concerns about consistency in care quality and staffing, with one noting significant staff changes following a change in ownership.
Types of Care at Willow Gardens Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of Willow Gardens Care Center
3.4overall · 18 ratings combined
3.4★ on Google (18)
john reed
Jun 2021
Some staff don't care about people or their job. They do what they want, when they want to. You pull up to this place and you will know that it's a 3 or 3.5 out of a possible 10. Don't leave your loved ones here.
James Stevenson
Feb 2021
Compassionate staff who take care of my mom are so kind. They make sure she gets the things that she likes, such as her favorite snacks, movies, and activities. Cindy, the nurse, takes time to explain to me what is going on with mom and is easy to work with.
Lisa Sanders
Dec 2018
Caroling here was great!
Maynard Rowray
Sep 2016
Great staff to work with. Takes great care of our loved one.
Frequently Asked Questions
What types of care does Willow Gardens Care Center offer?
Willow Gardens Care Center offers Skilled Nursing / Long Term Care.
Where is Willow Gardens Care Center located?
Willow Gardens Care Center is located at 455 31st St in Marion, Iowa.
What do families say about Willow Gardens Care Center?
Willow Gardens Care Center carries a 3.4 out of 5 rating from 18 Google reviews. Many families praise the compassionate, attentive nursing staff, while a couple of reviewers raise concerns about inconsistent staff attitudes and a recent ownership change that brought major staff turnover. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Willow Gardens Care Center?
Submit the Request Information form on this page, or contact Willow Gardens Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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