MyLivingChoice

Willow Creek Senior Community

175 Ne 16th Street

3(17 ratings)

Willow Creek Senior Community — photo 11 / 2

Quick Facts

Total units
20
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
20
Nearby facility
Located near a newer nursing home for easy transitions

What Families Think

Willow Creek Senior Community in Madras, Oregon is a small skilled nursing/long-term care home with a mixed reputation. Reviews range from families who feel their loved ones received warm, engaged care to several who describe serious lapses in personal care and promised therapy.

The Good

  • Staff described as 'awesome' by long-term family
  • On-site crafts, exercise, and bingo activities
  • Nearby nursing home eases transitions during illness
  • Rooms described as good sized

The Bad

  • Multiple reports of inadequate hygiene and dirty clothing
  • One report of infection linked to poor brief changes
  • One report of promised physical therapy not provided
  • One report that promised activities never happened

AI-generated from reviews and community data.

About Willow Creek Senior Community

Willow Creek Senior Community is a skilled nursing / long term care community in Madras, Oregon. The community is licensed for up to 20 residents.

Families rate Willow Creek Senior Community 3 out of 5 based on 17 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3overall · 17 ratings combined

3★ on Google (17)

Jacob Ryan Durgan

Aug 2025

via Google

My wife put her mom there Building E and wasn't a good idea they didn't change her briefs, her mom got infection from unprofessional cleaning job from the caregivers and her mom end up in the hospital for three weeks because of the infection, UTI as well. Her mom was do physical therapy and never got it physical therapy that needed from stroke and she had an stroke and heart disease on top of that and passed away. She was only Feb 2025 to June 2025. Thanks for not taking care of her. How unprofessional can you be. Please don't take your family to this care facility.

Alex St James

Mar 2025

via Google

Noooooo! Don't put your parents here.

Becca Williams

Jan 2023

via Google

Mother in law just moved in. People seem nice.Her floor needs shampooing. The room was a good size. Don't know about activities yet or bus.She seems to like it ok.

Debra Stoelting

May 2022

via Google

We were we very sorry we put our mom in this facility. We were told they would do activity’s with her which never happened. Her clothes were constantly dirty. She had Alzheimer’s and she didn’t receive the care as promised.

Cheyenne Gamer

Mar 2013

via Google

My parents have lived here since it opened 1999. Great community, staff is awsome. And now with the new nursing home close, makes it very easy to transist from an illness to assisted living. Would recomend your loved ones to live here, lots of neat people with neat stories to share and enjoy. Recreation available with crafts and excercise and socializing. Bingo also. Come check it out

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Frequently Asked Questions

What types of care does Willow Creek Senior Community offer?

Willow Creek Senior Community offers Skilled Nursing / Long Term Care.

Where is Willow Creek Senior Community located?

Willow Creek Senior Community is located at 175 Ne 16th Street in Madras, Oregon.

What do families say about Willow Creek Senior Community?

Willow Creek Senior Community in Madras, Oregon is a small skilled nursing/long-term care home with a mixed reputation. Reviews range from families who feel their loved ones received warm, engaged care to several who describe serious lapses in personal care and promised therapy.

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