MyLivingChoice

Willow Creek Lodge of Tomball

11830 Northpointe Boulevard

4.6(64 ratings)· Tomball average: 4.3

Willow Creek Lodge of Tomball, photo 11 / 5

Quick Facts

Total units
135
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
135

What Families Think

Families describe Willow Creek Lodge of Tomball as a clean, well-run skilled nursing community where staff build close relationships with residents and keep families informed. Multiple reviewers moved a parent from assisted living and reported fewer falls and better monitoring after the transition. Reviews consistently single out the admissions, nursing, and social work staff by name for their responsiveness and compassion.

The Good

  • Multiple reviewers report facility is very clean
  • Staff frequently praised by name for compassion
  • Reduced falls and improved health after transferring here
  • Responsive communication with families about resident status
  • Smooth, supportive admissions process cited repeatedly
  • Strong nurse and CNA attentiveness noted by families

AI-generated from reviews and community data.

Willow Creek Lodge of Tomball is a senior living community in Tomball, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 64 reviews.

About Willow Creek Lodge of Tomball

Willow Creek Lodge of Tomball is a skilled nursing / long term care community in Tomball, Texas. The community is licensed for up to 135 residents.

Families rate Willow Creek Lodge of Tomball 4.6 out of 5 based on 64 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Willow Creek Lodge of Tomball

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Willow Creek Lodge of Tomball

4.6overall · 64 ratings combined

4.6★ on Google (64)

Gabrielle Austin

Jul 2026

via Google

It has been three days, and I feel like this is such a great place for rehabilitation! The staff is friendly, albeit they are short on staff, they manage really well with the team they have and if you have an urgency, they manage to be there in a timely manner. My grandma has seen and stayed in her fair share of specialized care facilities and hated all of them, until this one! They do a good job of removing trash, and never leave dirty diapers or soiled objects out and about. They have a beautiful courtyard, and a lovely selection of activities! Their food is really good, they even gave her pulled pork today.<br><br>If you are concerned about sending your loved one to a facility like so, choose this one!

D. L. Pierce

Jun 2026

via Google

As of June 19, I rate Willow Creek five stars. The admissions process was smooth, thanks to Megan’s patience and understanding. Because of a previous experience, I came in feeling traumatized and very skeptical of care facilities. However, the professionalism shown by the Admissions team, Business Office, and Social Services staff has made a positive impression on me. Thank you all for your professionalism, compassion, and support. We are off to a very good start, and I appreciate the positive experience so far.

Sherry Grissom

Apr 2026

via Google

I transitioned my mother from Assisted Living to Willow Creek in Tomball in July of 2024. She is on the skilled set nursing side. The facility is clean. The office staff is very helpful and responsive. Special thank you to Megan, Veronica, Belinda, Victoria, Jalen, Shay, Rosa, and Leslie. They truly care about their patients. The falls stopped upon her transition to Willow Creek. They keep me updated as to her health. A shout out to Jalen who is an exceptional nurse who truly cares about his patients. Another shout out to both Shay and Rosa, these CNA s play an important role in keeping my mom clean and motivated to participate in the dally activities. My mom is content and has not once complained about being mistreated. The fact that she hasn't been sick or falling down is an indicator that she is being monitored and cared for bt the staff. A special Thank you to these caregiving warriors.

Le’sa Stovall

Sep 2025

via Google

This facility has gone beyond and above. I was so worried about putting my mom in a nursing home.. The hardest decision I ever made.. I would call Stephanie, the former Admin Director and wait for another month or two, then call her back, and I would be indecisive. I waited again. Each time she was patient with me until I decided to admit her and that came with me asking 50 questions.lol. She was amazing and comforted me. Now update to the current.. The staff here I want to thank you so much.. Those words are not enough.. My mother's stay has been amazing.. To the clean rooms the clean hallways., the care for my mom is outstanding. Always on top of her care.. That she grew a bond with the staff.. She had so many names., granny, grandma, Ms. Myrtle, etc.. I want to give special shout-outs 😍., to Megan you know you was the go-to - to get it done 😊 Gabby, Joann, Ana, Amber, Keisha , with love to Belinda I needed that hug ☺️and Theresa for all the encouraging words from you both. James is always so prompt and keeps me updated when I call and ask where my mom is.. She will be at the nurse station with him., just chatting away.. Mercedes for always being direct with me (love that) and Leslie dropping everything when it came to my mom.. Thank you, Veronica and Candy.. If I didn't state your name it's because I do not know it...But I see you and thank you..I save the last words for Alexis you have been a backbone a supporter.. a director for me and my mom.. Keeping me updated until the very last of her stay.. You are truly the BEST❤️ Thank you all!!!! If you are in doubt about caring for your loved ones... Please please this is beyond the facility the place…

K J

Sep 2025

via Google

Toured this facility this morning on Saturday, Sept. 20 with the Nursing Mgr and the smell is horrible in there! It smells as if there are dirty briefs in every room filled in trash bins! Having carpet all over the place doesn't help either. The smell is too bad in there to feel comfortable admitting my loved one.

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Government Inspection History

6 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 19, 2025Health Complaint1 citation
  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Nov 20, 2025

Jul 17, 2025Fire Safety StandardHealth Standard15 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025

Jul 2, 2025Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 25, 2025

Jun 13, 2024Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

Sep 20, 2023Health ComplaintInfection Control2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2023

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2023

Mar 24, 2023Fire Safety StandardHealth Standard8 citations
  • Have enough backup water supply for essential areas of the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Willow Creek Lodge of Tomball offer?

Willow Creek Lodge of Tomball offers Skilled Nursing / Long Term Care.

Where is Willow Creek Lodge of Tomball located?

Willow Creek Lodge of Tomball is located at 11830 Northpointe Boulevard in Tomball, Texas.

What do families say about Willow Creek Lodge of Tomball?

Families describe Willow Creek Lodge of Tomball as a clean, well-run skilled nursing community where staff build close relationships with residents and keep families informed. Multiple reviewers moved a parent from assisted living and reported fewer falls and better monitoring after the transition. Reviews consistently single out the admissions, nursing, and social work staff by name for their responsiveness and compassion.

How did Willow Creek Lodge of Tomball do on recent health and safety inspections?

Willow Creek Lodge of Tomball had 6 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Willow Creek Lodge of Tomball?

Submit the Request Information form on this page to connect with Willow Creek Lodge of Tomball and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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