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Westwood Post Acute Care

12121 Santa Monica Boulevard

3.2(62 ratings)

Westwood Post Acute Care — photo 11 / 4

Quick Facts

Care model
Offers both short-term and long-term care stays
Specialized services
On-site dialysis and wound care available

What Families Think

Reviews of Westwood Post Acute Care are sharply divided: many families praise specific staff members for compassionate rehab and nursing support, while a substantial number of others describe serious lapses in hygiene, communication, and staffing. Google ratings sit at 3.2 across 62 reviews, reflecting this split between highly positive individual experiences and several alarming reports of neglect or mishandled situations, including around patient deaths.

The Good

  • Staff frequently praised by name for support
  • Successful post-surgery and post-accident rehab outcomes reported
  • Facility described as clean and orderly by several
  • Outdoor activities encouraged given local weather
  • Some families say communication improved under new administration

The Bad

  • Multiple reports of unsanitary conditions and poor hygiene
  • Several reviewers describe rude or unprofessional nursing staff
  • Communication failures reported around patient deaths and records
  • Several complaints about difficulty reaching staff by phone
  • One report of a single nurse covering 16 residents

AI-generated from reviews and community data.

About Westwood Post Acute Care

Westwood Post Acute Care is a skilled nursing and rehabilitation community serving the Los Angeles area, offering comprehensive clinical care tailored to the needs of its residents. The community emphasizes personalized, attentive care delivered by a team of skilled and compassionate healthcare professionals.

In-house therapists work closely with patients to support recovery from surgery, injury, and serious illness, helping them regain strength and independence. Physical therapists develop treatment plans aimed at restoring mobility, strength, and autonomy, and the care team also manages medical needs such as medication management, wound care, orthopedic care, and dialysis care.

The community provides around-the-clock care and personalized attention to each patient, supporting both short-term and long-term care needs. Care is intended to be physically restorative as well as mentally and spiritually rejuvenating.

Beyond clinical services, Westwood Post Acute Care offers activities and programs designed to encourage engagement, recreation, and socialization among residents, all within a supportive and comfortable environment intended to help residents feel at home.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.2overall · 62 ratings combined

3.2★ on Google (62)

Myrna Pilot

Jul 2026

via Google

The facility has a nice ambiance, and is kept very orderly and clean. The staff is very caring, attentive, and engaging with the residents and visitors!

Caroline Montanano

Jul 2026

via Google

A nice and clean facility, the staff were very helpful, my brother receives great care there.

Nicole Holmes

Apr 2026

via Google

BEST place if you want staff that actually cares about the residents. New Admin, New DON, New Social Service Director, New Infection Prevention Nurse. Some of the reviews here appear to be before my time but a lot has changed, Give the facility a chance to show you a personalized approach versus judging the building on past reviews, stop by and see for yourself.

Vicki Manager

Apr 2026

via Google

Everyone at Westwood Post Acute Care is informative, courteous and kind. They are taking great care of my mother in what could have been an extremely stressful time. They are on top of every detail regarding my mother's cares and needs. A special mention to Sonya, the facility's Business Office Manager. She has consistently gone above and beyond for my mother, navigating the thorny and confusing world of medical coverage. Thank you Sonya!

Slava Prelest

Mar 2026

via Google

My sister was sent here after knee replacement surgery. She received great care by professional and caring staff members. Julie Flaminiano, was so kind and wonderful. We had a lot of questions when she first came here, and she went out of her way to help us with everything. Even after we left, we were able to contact her to ask questions and ask about resources. She made the whole process so easy. And I highly recommend this facility and especially Julie!

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Frequently Asked Questions

What types of care does Westwood Post Acute Care offer?

Westwood Post Acute Care offers Skilled Nursing / Long Term Care.

Where is Westwood Post Acute Care located?

Westwood Post Acute Care is located at 12121 Santa Monica Boulevard in Los Angeles, California.

What do families say about Westwood Post Acute Care?

Reviews of Westwood Post Acute Care are sharply divided: many families praise specific staff members for compassionate rehab and nursing support, while a substantial number of others describe serious lapses in hygiene, communication, and staffing. Google ratings sit at 3.2 across 62 reviews, reflecting this split between highly positive individual experiences and several alarming reports of neglect or mishandled situations, including around patient deaths.

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