MyLivingChoice

Westminster Villa

13881 Dawson Street

2.7(20 ratings)· Garden Grove average: 4.4

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Westminster Villa, photo 1

Quick Facts

Total units
200
Licensed capacity
200 residents

California CDSS

Licensed operator
Westminster Villa, Inc.

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Westminster Villa is a Garden Grove assisted living community that families rate quite low, currently 2.7 out of 5 from 20 Google reviews. Reviewers describe significant concerns about cleanliness, staff responsiveness, and the level of care residents receive, with one reviewer praising the staff's friendliness despite the property's condition.

What reviewers praise

  • One reviewer described staff as very nice

What reviewers flag

  • Multiple reports of neglect and residents left unattended
  • Several reviewers cite slow staff response times
  • One reviewer called facility dirty with overgrown landscaping
  • One reviewer felt pricing was too high for room quality
  • One report of difficulty retrieving a resident's belongings

AI-generated from reviews and community data.

Westminster Villa is a senior living community in Garden Grove, California offering Assisted Living. Families rate it 2.7 out of 5 across 20 reviews.

About Westminster Villa

Westminster Villa is an assisted living community in Garden Grove, California, licensed for up to 200 residents.

Reviewers raise consistent concerns about maintenance and upkeep. Multiple families describe the facility as dirty, with one noting the landscaping is overgrown. Staffing responsiveness is a concern, with reviewers reporting long wait times for assistance despite the facility's assisted living designation. Families also report mixed experiences with staff cooperation regarding resident needs and belongings.

One reviewer characterized the facility as understaffed for activities, while another mentioned the activities director faces budget constraints. Reviewers expressed frustration with the condition and care relative to the cost of residence.

Types of Care at Westminster Villa

Assisted Living

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Reviews of Westminster Villa

2.7overall · 20 ratings combined

2.7★ on Google (20)

Susan Sullivan

Mar 2026

via Google ↗

Awful!!!! If your loved one lives here please check on them. So much neglect at this facility it should be shut down. If you drive by you can see people sitting in wheelchairs all by themselves smoking cigarettes.. My sister almost died at this facility Thank God we got her out of here!!! They keep taking my review down but I will keep putting it right back up!!!!! Shame on Westminster Villa

Soek Soek

Oct 2022

via Google ↗

It's about time.now . hi youall . How to make my bad roommate pay for being! "worsening my experience" stealing from me! RM 226 I am Pleaing my bargain deal Roommate stop ma san. From Carolyn Garvey.

J. Zhao

Jan 2022

via Google ↗

It's appalling how an establishment like this is still allowed to operate. Services are terrible, response times from staff are SO long, bedside manners are non-existent by many of the staff. This is meant to be an assisted living facility but residents are hardly ever given the assistance they need.

Zandra Allen

Mar 2021

via Google ↗

Uncooperative. Trying to get the belongings of a patient that was taken by ambulance to ER with double neumonia and that was taken to another facility after has been a nightmare. They are still dodging and are unwilling to help get this homeless man's only belongings back to him. Shame on them.

Janet Truitt

Jul 2019

via Google ↗

It's on the dirty side. Lawnscape is overgrown and not a nice sight to look at. Staffing is very nice. The money for it is way over priced for a small room for 2. The activities director is limited to funds even for a different table in activy room?. Not in budget??? The money they get its totally enough for more care of this place. I just wish they would look at the big picture to update it to look decent and make occupants feel like they are living at a nicer place

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Frequently Asked Questions

What types of care does Westminster Villa offer?

Westminster Villa offers Assisted Living.

Where is Westminster Villa located?

Westminster Villa is located at 13881 Dawson Street in Garden Grove, California.

What do families say about Westminster Villa?

Westminster Villa carries a 2.7 out of 5 rating from 20 Google reviews. Reviewers describe significant concerns about cleanliness, staff responsiveness, and the level of care residents receive, with one reviewer praising the staff's friendliness despite the property's condition. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Westminster Villa?

Submit the Request Information form on this page, or contact Westminster Villa directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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