MyLivingChoice

Westminster Commons

560 St Charles Ave, Ne

2.9(30 ratings)· Atlanta average: 4.3

Westminster Commons — photo 11 / 2

Quick Facts

Total units
90
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
90

What Families Think

Reviews of Westminster Commons are sharply divided: some families praise specific nurses and admissions staff for compassionate care, while others describe serious neglect, understaffing, and an aging, poorly maintained building. With a 2.9 out of 5 rating from 30 Google reviews, experiences here appear to vary widely depending on which staff and shifts a resident encounters.

The Good

  • Nurses and admissions staff praised by name
  • Families felt reassured about safety and care
  • Staff described as attentive despite building's condition

The Bad

  • Multiple reports of chronic understaffing
  • One detailed report of residents left in soiled diapers for hours
  • Complaints about unprofessional, dismissive front desk staff
  • Building described as old, run-down, and needing repairs
  • Complaints about poor food quality

AI-generated from reviews and community data.

About Westminster Commons

Westminster Commons is a skilled nursing / long term care community in Atlanta, Georgia. The community is licensed for up to 90 residents.

Families rate Westminster Commons 2.9 out of 5 based on 30 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.9overall · 30 ratings combined

2.9★ on Google (30)

Chris

May 2026

via Google

DONT! Just don’t send your loved ones here. First of all the parking situation is awful and the place is in the middle of a neighborhood. The place itself is run down and falling apart , very small and there is 3 ppl 1 tv and each one has a night stand and curtain to separate the beds .No chairs other then wheel chairs for patients to sit in . They say they are a rehab facility but they barely work with the individuals and never get them out of bed . They let them lay covered in feces. If you question them they ignore you , are dismissive , argue or are very rude . They say it’s over $5000 a month for a loved one to stay there for what ? They all sit behind the desk and do nothing but talk. They don’t answer the phone but there is always more than one person behind the counter when you show up no matter time or day you show up . The after pay option is why everyone has to come here. They won’t treat your loved ones good and they ignore them and leave them for hours with full diapers then they don’t want to change the sheets or pad or clean them up really good just half way do everything . People beg to be changed , to get up , to be put in bed and they just ignore them .

Ga PYRODAWG

May 2026

via Google

Not a place I'd put my Grandparents!!! Management sucks, their always short staffed, and the food is terrible

Mishonda

Nov 2025

via Google

Every staff member should be terminated, specifically, the young lady at the front desk. That position sets the tone for the entire facility. Her attitude is horrible and disgustingly unprofessional. Everyone isn't front desk material.

Tjuana Byrd

Oct 2025

via Google

I am going to give a 5 because its not the employees fault that the building is old. Yes it needs alot of work but that Nurse Jane is everything she so sweet to my mother inlaw. The nurses aide from Baltimore keeps her clean and smiling just the team was super nice. The smell yes not good at all but thats a housekeeping issue. Maintenance may need to fix some stuff but again the nurses and intake Susan they got my vote.

Ash Tree Of Life

Jun 2023

via Google

Diana in admissions has gone out of her way to help our father. The staff has been great and the home itself is quality. I have so much more peace now knowing that my dad is in a safe environment being well cared for.

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Frequently Asked Questions

What types of care does Westminster Commons offer?

Westminster Commons offers Skilled Nursing / Long Term Care.

Where is Westminster Commons located?

Westminster Commons is located at 560 St Charles Ave, Ne in Atlanta, Georgia.

What do families say about Westminster Commons?

Reviews of Westminster Commons are sharply divided: some families praise specific nurses and admissions staff for compassionate care, while others describe serious neglect, understaffing, and an aging, poorly maintained building. With a 2.9 out of 5 rating from 30 Google reviews, experiences here appear to vary widely depending on which staff and shifts a resident encounters.

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Nearby Communities

Other senior living options within 25 miles of Atlanta.