Kayla House
Sep 2026
Westhill Newnan Crossing is a wonderful community. From the time you walk into the door, you feel like family!
Westhill Newnan Crossing
285 Summerlin Blvd.4.7(83 ratings)· Newnan average: 4.2
Part of SRI Management · 61 communities · 4.5★ average
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1 / 6Quick Facts
- Licensed capacity
- 118 residents
- Short-term stays
- Respite care stays available for several months
- Memory care size
- Memory care unit serves around 30 residents
Georgia DCH
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviewers describe Westhill Newnan Crossing as a beautiful, welcoming community with attentive, relationship-building staff and food that stands out, including a chef who tailors menus to individual dietary needs. At the same time, a notable number of families—particularly those with loved ones in memory care—report serious staffing shortages, inconsistent medication management, and instances where basic care needs (hygiene, monitoring, response to falls) were not consistently met.
What reviewers praise
- Staff described as warm, attentive, and relationship-building
- Chef changes menus weekly with dietary accommodations
- Facility consistently described as clean and elegant
- Leadership (Kayla House, LeeAnne) praised for responsiveness
- Transportation provided to doctor appointments
- On-site pool and spa amenities
What reviewers flag
- Multiple reports of understaffing, especially in memory care
- Several accounts of inconsistent medication management
- One detailed report of missed monitoring and slow fall response in final weeks of life
- Reviewers note noticeable staff turnover among CNAs and med-techs
- More than one reviewer mentions yearly price increases
AI-generated from reviews and community data.
Westhill Newnan Crossing is a senior living community in Newnan, Georgia offering Assisted Living and Memory Care. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 83 reviews.
About Westhill Newnan Crossing
Westhill Newnan Crossing is an assisted living, independent living, and home health and hospice community in Newnan, Georgia. The facility serves residents across multiple care levels, including memory care, and adapts its offerings as individual needs change.
Families consistently praise the warmth and attentiveness of the staff, noting that many caregivers treat residents with genuine dignity and compassion. The quality of food stands out across reviews, with families highlighting a chef who changes menus weekly and makes thoughtful accommodations, one family noted the chef "went out of his way to find dietary options" for their mother. The physical environment is described as elegant and welcoming. However, several families raised concerns about staffing levels relative to resident needs, particularly in memory care units, citing instances of inadequate coverage during call-outs and feeling that promises to address gaps were not consistently followed through.
The community holds a 4.7 out of 5 Google rating across 75 reviews. Leadership, including Executive Director Kayla House, receives specific mention for responsiveness and care coordination. Families noted that staff develop genuine relationships not only with residents but with visiting family members as well.
Types of Care at Westhill Newnan Crossing
Assisted LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Birthday / Holiday Parties
- Grocery Shopping and Errands
- Religious Services
- Social Activities
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Help Me ChooseReviews of Westhill Newnan Crossing
4.7overall · 83 ratings combined
4.7★ on Google (83)
T R
Aug 2026
The best
Janet Schell
Aug 2026
Lovely campus with friendly staff. LeeAnne was great and answered all of our questions and gave us a detailed tour.
Jessica Griffith
Aug 2026
Westhill is a beautiful place for your loved ones to move when searching for Assisted Living. The staff are all considered family to the Residents. Great food, clean community, awesome Care staff and the best Activities!
Makayla Morman
Aug 2026
Really enjoyed my visit to Westhill Crossing! The staff was wonderful, and the facility was in tip-top shape. Everyone was so welcoming and helpful. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions
What types of care does Westhill Newnan Crossing offer?
Westhill Newnan Crossing offers Assisted Living and Memory Care.
Where is Westhill Newnan Crossing located?
Westhill Newnan Crossing is located at 285 Summerlin Blvd. in Newnan, Georgia.
What do families say about Westhill Newnan Crossing?
Westhill Newnan Crossing carries a 4.7 out of 5 rating from 83 Google reviews. Most reviewers describe Westhill Newnan Crossing as a beautiful, welcoming community with attentive, relationship-building staff and food that stands out, including a chef who tailors menus to individual dietary needs. At the same time, a notable number of families—particularly those with loved ones in memory care—report serious staffing shortages, inconsistent medication management, and instances where basic care needs (hygiene, monitoring, response to falls) were not consistently met. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Westhill Newnan Crossing?
Submit the Request Information form on this page, or contact Westhill Newnan Crossing directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Westhill Newnan Crossing? Claim this listing to update photos, pricing, and details. It's free.
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