Westhill Newnan Crossing

Westhill Newnan Crossing is an assisted living, independent living, and home health and hospice community in Newnan, Georgia. The facility serves residents across multiple care levels, including memory care, and adapts its offerings as individual needs change.

Families consistently praise the warmth and attentiveness of the staff, noting that many caregivers treat residents with genuine dignity and compassion. The quality of food stands out across reviews, with families highlighting a chef who changes menus weekly and makes thoughtful accommodations, one family noted the chef "went out of his way to find dietary options" for their mother. The physical environment is described as elegant and welcoming. However, several families raised concerns about staffing levels relative to resident needs, particularly in memory care units, citing instances of inadequate coverage during call-outs and feeling that promises to address gaps were not consistently followed through.

The community holds a 4.7 out of 5 Google rating across 75 reviews. Leadership, including Executive Director Kayla House, receives specific mention for responsiveness and care coordination. Families noted that staff develop genuine relationships not only with residents but with visiting family members as well.