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Westbury Center of McDonough for Nursing and Healing

198 Hampton Street

4.3(379 ratings)· Mcdonough average: 4.3

Westbury Center of McDonough for Nursing and Healing, photo 11 / 5

Quick Facts

Total units
210
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
210
Therapy services
On-site PT, OT, and speech therapy team
Memory care support
Staff experienced with memory care residents

What Families Think

Families describe Westbury Center of McDonough as a skilled nursing and rehabilitation community where staff are attentive, communicative, and provide meaningful therapy support. Reviewers frequently praise the cleanliness of the facility and the compassion shown by nurses, CNAs, and the rehab team, though one review noted a rushed discharge process.

The Good

  • Compassionate, attentive nursing and CNA staff
  • Clean, well-maintained hallways and common areas
  • Strong on-site PT, OT, and speech therapy team
  • Staff communicate proactively with out-of-town family members
  • Friendly front-desk and concierge staff
  • Community events like Family Fun Night bring residents and families together

The Bad

  • One report of a rushed, poorly communicated discharge process
  • No published pricing information available

AI-generated from reviews and community data.

Westbury Center of McDonough for Nursing and Healing is a senior living community in Mcdonough, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 379 reviews.

About Westbury Center of McDonough for Nursing and Healing

Westbury Center of McDonough for Nursing and Healing is a skilled nursing and long-term care facility in McDonough, Georgia, with a licensed capacity of 210 residents.

Families consistently highlight the compassionate and respectful approach of the nursing and administrative staff. Visitors note clean, well-maintained hallways and a friendly front-desk experience. Staff members are described as understanding and patient, particularly with residents requiring memory care. The facility actively engages the broader community through events like Family Fun Night, which one family called "so thoughtful" in bringing families and residents together.

Communication with families appears to be a priority, with staff keeping loved ones informed about care even when distance is a factor. The facility maintains a 4.3 out of 5 Google rating across 379 reviews.

Types of Care at Westbury Center of McDonough for Nursing and Healing

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Westbury Center of McDonough for Nursing and Healing

4.3overall · 379 ratings combined

4.3★ on Google (379)

Safi

Jun 2026

via Google

Here’s a warm review you could post: ⭐⭐⭐⭐⭐ We had such a wonderful time at the Family Fun Night! It was so thoughtful of the Westbury Center Of McDonough to bring families and the community together. The free food was delicious, and there were plenty of fun activities to keep the kids entertained. It was heartwarming to see the residents, staff, and families all enjoying time together. Everyone was welcoming, organized, and kind. Thank you for creating such a special event—we truly appreciate all the effort that went into making it a memorable evening for everyone. We look forward to the next one!

Tammie Jackson

Jun 2026

via Google

Overall, I have been pleased with the care my father has received at this facility. The nursing home is clean and well-maintained, and the staff members (Ms. Dora/Ms. Bapties, spelling may be off) are pleasant, respectful, and caring. I appreciate the communication they provide regarding my father's care, especially since I live in Ohio and am unable to be there regularly. Their willingness to keep me informed gives me peace of mind. The care my father receives has been good, and I feel that his needs are being met. My only concern was the speed of his discharge process, which felt rushed and could have been handled with more preparation and communication. Despite that concern, my overall experience has been positive, and I am grateful for the staff's dedication and the attention they provide to my father.

Teresa Johnson

Jun 2026

via Google

The entire staff and nurses have been great. They take great care of my husband. Even when he's not being nice. They're very understanding for there patients who need memory care.

Pamela Hester

Mar 2026

via Google

When we met our care team the first day and some of the admin, my husband and I already felt the compassion they have for their patients. I may mess up some of the names and their spelling so I apologize now. The Concierge, Ms. Jackson, very approachable, I know I can rely on her when we need something to be done or may have some concern. The wound care nurses we met the first day, Nurse Marie and Mayjine were very caring and knowledgeable. OT Madeline and PT Valerie who assessed the care/therapy needed by my husband who had a stroke were very insightful. I am very thankful for his nurses, especially Nurse Precious on day shift, who is very helpful and an advocate for her patients and 2 other nurses on mid shift, Nurse Jihan and I forgot the name of the other nurse. His CNA Jamila, Simone and Alexis, I know my husband is in good hands, if they are on duty. Very caring with their patient. And his therapy team, Andrew the director of rehab, and his PT Hyacinth and the rest of the PTs who alternate on taking care of my husband are phenomenal. Andrew is just as excited as we are on my husband's development/progress. His Speech Therapist Cheslea and the SP she's training right now are very knowledgeable too. The whole PT, OT and SP team are very caring to their patients. And you can feel the passion they have for their job on the way they take good care of their patients.

Davina Ford

Feb 2026

via Google

Visited a friend today, I was surprised how clean the hall ways were and how friendly the employees were. The nice lady at the front desk offered to help us and she was so kind. We had a wonderful visit and our friend seems very happy at this location in McDonough Ga.

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Government Inspection History

4 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 24, 2026Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 7, 2026

Jun 27, 2025Fire Safety StandardHealth ComplaintHealth Standard2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 30, 2025

Dec 21, 2023Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2024

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2024

  • Provide properly sized and located linen or trash receptacles.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2024

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2024

Mar 15, 2022Fire Safety StandardHealth Standard6 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Apr 22, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity G of L: actual harm, isolatedCorrected Apr 22, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedCorrected Apr 22, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 22, 2022

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 22, 2022

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Westbury Center of McDonough for Nursing and Healing offer?

Westbury Center of McDonough for Nursing and Healing offers Skilled Nursing / Long Term Care.

Where is Westbury Center of McDonough for Nursing and Healing located?

Westbury Center of McDonough for Nursing and Healing is located at 198 Hampton Street in Mcdonough, Georgia.

What do families say about Westbury Center of McDonough for Nursing and Healing?

Families describe Westbury Center of McDonough as a skilled nursing and rehabilitation community where staff are attentive, communicative, and provide meaningful therapy support. Reviewers frequently praise the cleanliness of the facility and the compassion shown by nurses, CNAs, and the rehab team, though one review noted a rushed discharge process.

How did Westbury Center of McDonough for Nursing and Healing do on recent health and safety inspections?

Westbury Center of McDonough for Nursing and Healing had 4 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Westbury Center of McDonough for Nursing and Healing?

Submit the Request Information form on this page to connect with Westbury Center of McDonough for Nursing and Healing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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