MyLivingChoice

West Carroll Memorial Hospital

706 Ross Street

3.3(23 ratings)

West Carroll Memorial Hospital, photo 1

Quick Facts

Total units
80
Medicare rating
2 of 5

CMS Care Compare

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1984
Ownership
For profit, Corporation
Certified beds
80
Specialty clinic
On-site Medicaid covered addiction medicine clinic

What Families Think

Reviews for West Carroll Memorial Hospital mix hospital and clinic experiences with occasional mentions of long term care. Patients often praise fast access to doctors and compassionate staff, while a couple of reports raise concerns about being turned away for care and about aides being stretched thin.

The Good

  • Physicians described as fast, direct, and knowledgeable
  • Compassionate, personable staff noted by multiple reviewers
  • Clean facilities
  • On-site addiction medicine clinic accepting Medicaid

The Bad

  • One report of care being denied to a patient
  • One reviewer said aides seemed overworked and underpaid
  • One reviewer said they would not place a loved one there for long term care

AI-generated from reviews and community data.

West Carroll Memorial Hospital is a senior living community in Oak Grove, Louisiana offering Skilled Nursing / Long Term Care. Families rate it 3.3 out of 5 across 23 reviews.

About West Carroll Memorial Hospital

West Carroll Memorial Hospital is a skilled nursing / long term care community in Oak Grove, Louisiana. The community is licensed for up to 80 residents.

Families rate West Carroll Memorial Hospital 3.3 out of 5 based on 23 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at West Carroll Memorial Hospital

Home HealthSkilled Nursing / Long Term Care

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Reviews of West Carroll Memorial Hospital

3.3overall · 23 ratings combined

3.3★ on Google (23)

jennifer soer

Jun 2026

via Google

The doctors see you fast! Dr. Arbuckel knows what he is talking about. He’s straight and to the point

Jim Dupree

Dec 2025

via Google

Personable and kind staff. Clean facilities. No hospital is a vacation spot, but the staff made our visit as comfortable as possible.

Stephanie

Nov 2025

via Google

Ms Charlotte was the best, 90% of the aides were good they just overworked and underpaid, the therapy people were good and that's all. But I wouldn't put no one i love in this place.

Ashley Collier

Nov 2025

via Google

Denied my BLEEDING 11 month old care saying it was because I wasn’t present. I work out of state and my mother has temporary guardianship. This is unbelievable!

Kathy LeBeau

Oct 2023

via Google

I was recently admitted and stayed two nights under George Fakhre’s care. I could not have ask for better care. Dr. Fakhre goes above and beyond. The whole staff was wonderful. I really appreciate the care I received.

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Medicare Quality of Care

West Carroll Memorial Hospital is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Home health aide

Hospital outcomes

  • Discharged to the community60%US 80%Worse than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)28%US 11%Worse than

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around98%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved91%US 85%
  • Patients got better at taking medications correctly92%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations75%US 61%

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare. CCN 197135. National figures are the average across all certified agencies.

Government Inspection History

7 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 13, 2025Fire Safety StandardHealth Standard11 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Ensure medical gas and vacuum systems have documented maintenance programs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

Feb 18, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 31, 2025

Aug 14, 2024Fire Safety StandardHealth Standard3 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2024

May 7, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 2, 2024

Apr 25, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 21, 2024

Jan 3, 2024Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 1, 2024

Aug 9, 2023Fire Safety StandardHealth Standard5 citations
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does West Carroll Memorial Hospital offer?

West Carroll Memorial Hospital offers Home Health and Skilled Nursing / Long Term Care.

Where is West Carroll Memorial Hospital located?

West Carroll Memorial Hospital is located at 706 Ross Street in Oak Grove, Louisiana.

What do families say about West Carroll Memorial Hospital?

Reviews for West Carroll Memorial Hospital mix hospital and clinic experiences with occasional mentions of long term care. Patients often praise fast access to doctors and compassionate staff, while a couple of reports raise concerns about being turned away for care and about aides being stretched thin.

Does Medicare cover care from West Carroll Memorial Hospital?

Yes. West Carroll Memorial Hospital is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use West Carroll Memorial Hospital?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How did West Carroll Memorial Hospital do on recent health and safety inspections?

West Carroll Memorial Hospital had 7 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit West Carroll Memorial Hospital?

Submit the Request Information form on this page to connect with West Carroll Memorial Hospital and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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