jennifer soer
Jun 2026
The doctors see you fast! Dr. Arbuckel knows what he is talking about. He’s straight and to the point
706 Ross Street
3.3(23 ratings)

CMS Care Compare
Home Health Compare
Reviews for West Carroll Memorial Hospital mix hospital and clinic experiences with occasional mentions of long term care. Patients often praise fast access to doctors and compassionate staff, while a couple of reports raise concerns about being turned away for care and about aides being stretched thin.
AI-generated from reviews and community data.
West Carroll Memorial Hospital is a senior living community in Oak Grove, Louisiana offering Skilled Nursing / Long Term Care. Families rate it 3.3 out of 5 across 23 reviews.
West Carroll Memorial Hospital is a skilled nursing / long term care community in Oak Grove, Louisiana. The community is licensed for up to 80 residents.
Families rate West Carroll Memorial Hospital 3.3 out of 5 based on 23 Google reviews.
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Help Me Choose3.3overall · 23 ratings combined
3.3★ on Google (23)
jennifer soer
Jun 2026
The doctors see you fast! Dr. Arbuckel knows what he is talking about. He’s straight and to the point
Jim Dupree
Dec 2025
Personable and kind staff. Clean facilities. No hospital is a vacation spot, but the staff made our visit as comfortable as possible.
Stephanie
Nov 2025
Ms Charlotte was the best, 90% of the aides were good they just overworked and underpaid, the therapy people were good and that's all. But I wouldn't put no one i love in this place.
Ashley Collier
Nov 2025
Denied my BLEEDING 11 month old care saying it was because I wasn’t present. I work out of state and my mother has temporary guardianship. This is unbelievable!
Kathy LeBeau
Oct 2023
I was recently admitted and stayed two nights under George Fakhre’s care. I could not have ask for better care. Dr. Fakhre goes above and beyond. The whole staff was wonderful. I really appreciate the care I received.
West Carroll Memorial Hospital is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
Hospital outcomes
How patients did
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare. CCN 197135. National figures are the average across all certified agencies.
7 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Ensure medical gas and vacuum systems have documented maintenance programs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 31, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 2, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 21, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 1, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
West Carroll Memorial Hospital offers Home Health and Skilled Nursing / Long Term Care.
West Carroll Memorial Hospital is located at 706 Ross Street in Oak Grove, Louisiana.
Reviews for West Carroll Memorial Hospital mix hospital and clinic experiences with occasional mentions of long term care. Patients often praise fast access to doctors and compassionate staff, while a couple of reports raise concerns about being turned away for care and about aides being stretched thin.
Yes. West Carroll Memorial Hospital is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
West Carroll Memorial Hospital had 7 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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