MyLivingChoice

Carroll Pointe Nursing & Rehabilitation

307 N Castleman St

4(12 ratings)

Carroll Pointe Nursing & Rehabilitation — photo 11 / 3

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
120
Extra services
Offers hospice care alongside skilled nursing
Therapy access
Outpatient PT, OT, and speech therapy on-site

What Families Think

Reviews of Carroll Pointe are sharply divided: several reviewers describe serious lapses in daily care, cleanliness, and medication handling, while a couple of others praise the compassion shown to their family members. The facility offers a fuller continuum of services (long-term care, memory care, hospice, and outpatient therapy) than a typical skilled nursing home, but multiple complaints raise concerns about staffing and oversight.

The Good

  • Some families praise staff compassion and kindness
  • Offers hospice and memory care alongside skilled nursing
  • On-site outpatient physical, occupational, and speech therapy
  • Helps residents transition home after hospitalization

The Bad

  • Multiple reports of unclean rooms and slow personal care
  • One report of a medication dose left unadministered but logged as given
  • Several reviewers cite poor management and low staff morale
  • One reviewer noted the building needs noticeable repairs

AI-generated from reviews and community data.

About Carroll Pointe Nursing & Rehabilitation

Carroll Health & Rehab LLC is a skilled nursing and rehabilitation facility in Oak Grove, Louisiana, offering a comprehensive continuum of care including short-term rehabilitation, long-term care, memory care, and hospice services.

The facility provides skilled nursing and rehabilitation services focused on recovery after hospitalization, with individualized treatment plans and coordinated clinical oversight designed to help residents regain independence and transition home safely. Rehabilitation therapy is delivered by a dedicated team committed to outcome-driven care.

Beyond inpatient services, Carroll Health & Rehab offers comprehensive outpatient therapy services including physical, occupational, and speech therapy, allowing individuals to continue their recovery with the same care team. The facility also provides compassionate long-term care and memory care services tailored to each resident's needs, supporting dignity and quality of life.

The community emphasizes a holistic approach that supports the mental, physical, and spiritual health of residents, creating an environment designed to help individuals feel connected, supported, and at home. The facility's admissions team guides prospective residents and families through the intake process and transition into care.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 12 ratings combined

4★ on Google (12)

SHERAN DUKES

Mar 2026

via Google

My mother is 80 yrs old and she is a resident there and the care is terrible. She is currently in the hospital. 1. Her room is never clean, 2. She has to wait forever to be cleaned, 3. I found out that the aides place their personal belonging in her room and her refrigerator, 4. They never provide her with routine hair and skin care. 5. Her meds were left on her tray, but the med tech on duty signed off stating that she administered her meds to her. Most of the workers have no compassion for the patients.....and some of them are from my hometown, Lake Providence, LA. My mother pays for services that are not being rendered to her properly and consistently. She chose to remain there because she doesn't want to leave her 83 yr old sister. The place, itself, isn't terrible but could definitely use a lot of noticeable repairs. The employees who work there make the statement, starting at the top. They simply do not care and it shows...being overworked and underpaid, results in poor patient care. Its just a needed paycheck...period. Every resident/ patient should be treated with compassion and dignity regardless of their race, religion, etc.

Art Orwig

Feb 2026

via Google

I spent a yr in this place 😞 and it was one of the worst yrs of my life the people running this place Yvonne and Brian are clueless and neither do there jobs especially Yvonne she's suppose to be over medical and will say I told Brian that felt sorry for him seeing he. Not only has to do his job but has to also help Yvonne with hers oh there is one person there u can depend on and go to him for almost anything Caden

Stephanie

Nov 2025

via Google

This is the worst place ever I would give it a negative 1,it's nothing good about this place NOTHING!!

Domenica Andrade

Jul 2025

via Google

They made my mom feel so comfortable

Linda King

Mar 2023

via Google

A Huge Thank You for all the caring hard work you all do. Health care workers are very special people who share compassion, kindness, and love on a daily basis! Ya'll truly are a Blessing to alot of families. Just be sure that your job is a very important job to many. I personally feel blessed that Carroll Pointe Nursing and Rehabilitation was God sent to Kenny and I. You're in my prayers daily!

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Frequently Asked Questions

What types of care does Carroll Pointe Nursing & Rehabilitation offer?

Carroll Pointe Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Carroll Pointe Nursing & Rehabilitation located?

Carroll Pointe Nursing & Rehabilitation is located at 307 N Castleman St in Oak Grove, Louisiana.

What do families say about Carroll Pointe Nursing & Rehabilitation?

Reviews of Carroll Pointe are sharply divided: several reviewers describe serious lapses in daily care, cleanliness, and medication handling, while a couple of others praise the compassion shown to their family members. The facility offers a fuller continuum of services (long-term care, memory care, hospice, and outpatient therapy) than a typical skilled nursing home, but multiple complaints raise concerns about staffing and oversight.

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