MyLivingChoice

Wellstar West Georgia Home Care

120 Glenn Bass Rd

3.3(4 ratings)· LaGrange average: 4.6

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Wellstar West Georgia Home Care logo
Wellstar West Georgia Home Care, photo 1

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 1977

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Wellstar West Georgia Home Care has a small number of Google reviews with mixed feedback. One reviewer described the staff as kind and helpful, while another reported problems with scheduling and communication around home visits.

What reviewers praise

  • Reviewer described staff as kind and caring

What reviewers flag

  • One report of poor scheduling and communication about visit times

AI-generated from reviews and community data.

Wellstar West Georgia Home Care is a home health agency serving LaGrange, Georgia offering At-Home Care and Home Health. Families rate it 3.3 out of 5 across 4 reviews.

About Wellstar West Georgia Home Care

Wellstar West Georgia Home Care is a Medicare-certified home health agency serving clients in LaGrange. Operating since 1977 as a nonprofit organization, it provides skilled nursing, physical therapy, medical social services, and home health aide visits in the home.

Reviewers offered mixed feedback about the agency's reliability and communication. Some families praised staff as caring and helpful, while others reported difficulties with scheduling consistency and responsiveness to their availability needs.

Types of Care at Wellstar West Georgia Home Care

At-Home CareHome Health

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Reviews of Wellstar West Georgia Home Care

3.3overall · 4 ratings combined

3.3★ on Google (4)

Jennifer Jones

May 2024

via Google ↗ · Report

Absolutely the kindest, most caring and helpful individuals. They are so very helpful.

Susan Smith Realtor

Mar 2021

via Google ↗ · Report

When they did actually call it was in no way a timely call.They never made an appointment to come .Someone just call day of when they decided to come and said they were coming .When I told her the time we could all be here she said 4 pm was too late for her.Just horrible excuse for home care services.

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By submitting, you're okay with us and Wellstar West Georgia Home Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Wellstar West Georgia Home Care is a Medicare-certified home health agency (certified since 1977). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety86%US 82%

134 completed patient surveys, 18% response rate.

Hospital outcomes

  • Discharged to the community78%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around83%US 83%
  • Patients got better at getting in and out of bed85%US 83%
  • Patients got better at bathing84%US 86%
  • Patients' breathing improved87%US 85%
  • Patients got better at taking medications correctly75%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations65%US 61%

Service area

Wellstar West Georgia Home Care reports serving 20 ZIP codes, including Lagrange, Cataula, Ellerslie, Fortson, Franklin, Gay, Grantville, Greenville, Hamilton, Hogansville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 117032. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Wellstar West Georgia Home Care offer?

Wellstar West Georgia Home Care offers At-Home Care and Home Health.

Where is Wellstar West Georgia Home Care located?

Wellstar West Georgia Home Care is located at 120 Glenn Bass Rd in LaGrange, Georgia.

What do families say about Wellstar West Georgia Home Care?

Wellstar West Georgia Home Care carries a 3.3 out of 5 rating from 4 Google reviews. One reviewer described the staff as kind and helpful, while another reported problems with scheduling and communication around home visits. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Wellstar West Georgia Home Care?

Yes. Wellstar West Georgia Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Wellstar West Georgia Home Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Wellstar West Georgia Home Care?

Submit the Request Information form on this page, or contact Wellstar West Georgia Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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