Eddie Tankersley
Aug 2026
Clean facility and good care. Seems patients are treated with respect.
Florence Hand Home
200 Medical Dr4.4(125 ratings)· LaGrange average: 4.6
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1 / 6Quick Facts
- Weekend staffing coverage
- No head nurse or doctor on weekends
- Reported nurse ratio
- About 15 patients per nurse reported
- Ownership status
- Facility recently changed ownership
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families generally describe Florence Hand Home as staffed by caring, attentive nurses and CNAs who build close relationships with residents, with many praising the facility's cleanliness and community activities. However, a meaningful number of reviewers report serious lapses in care, including understaffing, slow response times, falls, and weekend coverage gaps, alongside some complaints about the building's condition and billing follow-through.
What reviewers praise
- Staff frequently described as caring and attentive
- Coordinated well with hospice during end-of-life care
- Many reviewers note a clean, well-organized facility
- Engaging activities like bingo, music, and dress-up videos
- Specific staff members (Amy, Tameka) praised by name
What reviewers flag
- Several reports of understaffing and high patient-to-nurse ratios
- Multiple complaints about cleanliness or odor issues
- Reports of falls and injuries occurring during care
- One report of a lengthy delay refunding charges after a resident's death
- One report of no head nurse, doctor, or PT available on weekends
AI-generated from reviews and community data.
Florence Hand Home is a senior living community in LaGrange, Georgia offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 4.4 out of 5 across 125 reviews.
About Florence Hand Home
Florence Hand Home is a skilled nursing and long-term care community in LaGrange, Georgia. The facility features 24-hour staffing with on-site registered nurses, medication management, an emergency call system, housekeeping services, wheelchair accessibility, and social activities.
Reviews are decidedly mixed. Several families report receiving warm, professional, and attentive care, noting that staff members go out of their way to engage with residents and that leadership responds to concerns. Others describe serious problems with staff responsiveness and patient care, including difficulty reaching nurses, inadequate attention to mobility and rehabilitation needs, and instances of discourteous treatment. One reviewer noted that staff sometimes care for eight or more patients in a single shift.
Families who had positive experiences highlighted the facility's willingness to work through financial processes, coordination with hospice, prevention of pressure injuries in bedbound residents, and a generally caring atmosphere. Those with negative experiences reported obstacles to basic communication with nursing staff and concerns that medical needs were not adequately addressed during rehabilitation stays.
Types of Care at Florence Hand Home
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of Florence Hand Home
4.4overall · 125 ratings combined
4.4★ on Google (125)
David Arnold
Jul 2026
My Mom is 98 and she lives at Florance Hand, the care is first class, the building needs some updating but the staff and nurses are the very best!!!
Aaliyah Kearney
Jul 2026
Love the energy I see. I live in Texas. Great Job to the staff.
Ben Bray
Jul 2026
Florence Hand Home has always taken exceptional care of my family over many years. The staff is knowledgeable, friendly and caring. I highly recommend Florence Hand Home.
Erica Boyd
Jul 2026
Great place…. I love it
Frequently Asked Questions
What types of care does Florence Hand Home offer?
Florence Hand Home offers Skilled Nursing / Long Term Care.
Where is Florence Hand Home located?
Florence Hand Home is located at 200 Medical Dr in LaGrange, Georgia.
What do families say about Florence Hand Home?
Florence Hand Home carries a 4.4 out of 5 rating from 125 Google reviews. Families generally describe Florence Hand Home as staffed by caring, attentive nurses and CNAs who build close relationships with residents, with many praising the facility's cleanliness and community activities. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Florence Hand Home?
Submit the Request Information form on this page, or contact Florence Hand Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Florence Hand Home? Claim this listing to update photos, pricing, and details. It's free.
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